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NinjaOne vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
30th
Ranking in Server Monitoring
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Pandora FMS
Ranking in Network Monitoring Software
42nd
Ranking in Server Monitoring
16th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
IT Infrastructure Monitoring (40th), Log Management (41st), Cloud Monitoring Software (27th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. The mindshare of Pandora FMS is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"Good at managing updates and for remote support."
"The installation is easy, it only took two minutes."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The software's automation tools have solved critical deployment problems for small businesses."
"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."
"The solution has good dashboards and graphics."
"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
"The most valuable feature is that it is an all-in-one monitoring system."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"Thanks to this software and to the work of the support team, we have everything under control."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
 

Cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The network monitoring needs to be improved."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's reporting module is cumbersome."
"Lacks sufficient integrations with other PSAs."
"The solution could improve by optimizing the internet connection being used."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"We would like to see improvement in the mainframe integration that this solution is capable of."
"An update to the Android app would be appreciated."
"It would be helpful to include the generation of reports for times that the network was out of service."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
 

Pricing and Cost Advice

"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaRMM uses a subscription model."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
Retailer
7%
Manufacturing Company
7%
Comms Service Provider
10%
Media Company
9%
Government
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
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Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about NinjaOne vs. Pandora FMS and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.