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NinjaOne vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
10th
Ranking in Server Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
Pandora FMS
Ranking in Network Monitoring Software
66th
Ranking in Server Monitoring
27th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
IT Infrastructure Monitoring (58th), Log Management (61st), Cloud Monitoring Software (39th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of Pandora FMS is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
Pandora FMS0.7%
Other98.3%
Network Monitoring Software
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
MM
Independent Consultant at Maack Consulting
The open architecture is easy to extend and enhance
Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas. They could improve their management console's ability to monitor large environments could be improved. For example, SNMP management is only partially integrated into the management console.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer support at NinjaOne is excellent, rated ten out of ten."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"Good at managing updates and for remote support."
"NinjaOne has positively impacted my organization by providing an easier way to deploy machines, manage them, troubleshoot, and assist people."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"Stability is where they shine. It has been super stable. We have high-end monitoring for our data centers. We monitor all kinds of metrics in our two data centers. We monitor maybe over 2,500 checks, and the product that has been successful and always alerting us is Pandora."
"Thanks to Pandora FMS, we've been able to adapt to every new monitoring challenge over the past seven years."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"We are able to control our business with this all-in-one monitoring tool."
"Network monitoring is fun again with Pandora FMS."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
"The most valuable feature is that it is an all-in-one monitoring system."
"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
 

Cons

"NinjaOne's reporting module is cumbersome."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"I want NinjaOne to improve the reports."
"The NinjaOne distribution server is highly dependent on an active directory."
"NinjaOne's dashboard could be easier to use."
"The ticketing system in NinjaOne is not the best."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"In its versions for Linux, in the beginning, it can be somewhat complicated to configure and implement."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"Third-party integration should be improved for some commonly used products such as Universal CMDB."
"It would be helpful to include the generation of reports for times that the network was out of service."
"This solution requires proper training to get 100% out of it."
"An update to the Android app would be appreciated."
 

Pricing and Cost Advice

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Comms Service Provider
17%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
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Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about NinjaOne vs. Pandora FMS and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.