ConnectWise RMM vs Pandora FMS comparison

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ConnectWise RMM

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Executive Summary

We performed a comparison between ConnectWise RMM and Pandora FMS based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Pandora FMS Report (Updated: March 2026).

ConnectWise RMM vs. Pandora FMS

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

62nd

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

49th

Ranking in Cloud Monitoring Software

36th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Pandora FMS

Ranking in Network Monitoring Software

76th

Ranking in Server Monitoring

26th

Ranking in IT Infrastructure Monitoring

58th

Ranking in Cloud Monitoring Software

44th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Log Management (61st)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.4%, up from 0.1% compared to the previous year. The mindshare of Pandora FMS is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.4%
Pandora FMS	0.6%
Other	99.0%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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MichaelMaack

Independent Consultant at Maack Consulting

The open architecture is easy to extend and enhance

Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas. They could improve their management console's ability to monitor large environments could be improved. For example, SNMP management is only partially integrated into the management console.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable feature is the patching solution."

"It enables us to respond to issues quickly and efficiently."

"The technical support has been fantastic."

"At this point, this product does everything that I want."

"The network monitoring and configuration within this solution is very good."

"The support is excellent for this product; their response time is very fast, and they are very knowledgeable."

"You can configure several types of architecture for high availability or load balancing."

"We are consultants and thanks to Pandora can detect a lot of disasters that other companies can't, and we can offer high availability of the system to the client."

"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."

"Pandora FMS (the Flexible Monitoring System) is an all-in-one package solution, and we can monitor our whole system with Service perspective."

"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."

"Stability is where they shine. It has been super stable. We have high-end monitoring for our data centers. We monitor all kinds of metrics in our two data centers. We monitor maybe over 2,500 checks, and the product that has been successful and always alerting us is Pandora."

More Pandora FMS pros

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"The solution could improve by offering better overall management and dashboards."

More ConnectWise RMM cons

"It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."

"I think some improvements to the Android app would be good."

"It would be helpful to include the generation of reports for times that the network was out of service."

"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."

"The price for Pandora FMS is expensive."

"Third-party integration should be improved for some commonly used products."

"The product lacks APIs for integration with other systems and we have issues with monitoring."

"They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way."

More Pandora FMS cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"They are very competitive on the pricing side. That's one reason why my manager keeps using it."

"Pandora FMS is easy to implement and the pricing of licenses is competitive."

"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."

"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."

"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Performing Arts

11%

Outsourcing Company

Construction Company

Comms Service Provider

12%

Outsourcing Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

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Product Reports

ConnectWise RMM

Download ConnectWise RMM product report

Download Pandora FMS product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

Pandora FMS Features

Pandora FMS has many valuable key features. Some of the most useful ones include:

Application Monitoring (APM)
IoT monitoring
Log collection
Inventory
Issue management / ITSM
Mainframe monitoring
Network monitoring
Remote control
Synthetic monitoring
Service oriented monitoring
Server monitoring
User experience monitoring
Virtualization & cloud

Pandora FMS Benefits

There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.

Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance.

Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time.

Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time.

Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible.

SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

ConnectWise RMM vs. Pandora FMS