No more typing reviews! Try our Samantha, our new voice AI agent.

ConnectWise RMM vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
54th
Ranking in Server Monitoring
16th
Ranking in IT Infrastructure Monitoring
45th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
Pandora FMS
Ranking in Network Monitoring Software
66th
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
58th
Ranking in Cloud Monitoring Software
39th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Log Management (61st)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. The mindshare of Pandora FMS is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ConnectWise RMM0.6%
Pandora FMS0.7%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
MM
Independent Consultant at Maack Consulting
The open architecture is easy to extend and enhance
Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas. They could improve their management console's ability to monitor large environments could be improved. For example, SNMP management is only partially integrated into the management console.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The technical support has been fantastic."
"We've seen a lot of MSPs who have grown by using Continuum."
"At this point, this product does everything that I want."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"It enables us to respond to issues quickly and efficiently."
"The most valuable feature is the patching solution."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
"This solution has screens that are easy to understand and provide a wealth of information."
"The support is excellent for this product; their response time is very fast, and they are very knowledgeable."
"The most valuable feature is that it is an all-in-one monitoring system."
"Pandora's architecture is interesting; it's open so you can easily extend and enhance it, it's simpler to customize Pandora compared to other solutions, and it's also scalable enough to support large environments."
"We are able to control our business with this all-in-one monitoring tool."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
 

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"The solution could improve by offering better overall management and dashboards."
"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"I think some improvements to the Android app would be good."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
"A nice feature in the next release would be an automation module to run workflow actions."
"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."
"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way."
 

Pricing and Cost Advice

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
909,563 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Comms Service Provider
17%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about ConnectWise RMM vs. Pandora FMS and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.