Newgen OmniDocs vs OpenText Documentum comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
19th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Documentum
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 1.7%, down from 1.9% compared to the previous year. The mindshare of OpenText Documentum is 13.1%, up from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Evans Njoroge - PeerSpot reviewer
Apr 30, 2024
Helps organizations implement record management and document management systems
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in document-centric workflow processes.  The tool's security has improved our management process. Its…
Chris_Clark - PeerSpot reviewer
Oct 20, 2023
Comprehensive, reliable, and adaptable
Implementing Documentum provides a more structured and reliable way of managing and accessing documentation. Documentum has given us a whole new infrastructure of people that we can sell our solution to. The user base is quite considerable. We have integrated Documentum with IBM Maximo and SAP. We work alongside all these systems and bring them together from the engineering point of view. We work with AutoCAD. We work with PDFs as well, which is more of a format than a system. These integrations are what our customers are looking for, and this is what we help them do more effectively. Documentum is very adaptable. We were able to port our solution across other platforms, such as Content Suite and XECM, because of the open nature of Documentum. It allows us to do that. We have enabled our customers to be able to access their engineering drawings more effectively, which led to more sales for our company and allowed us to be more successful. Documentum certainly facilitates our customers achieving their digital transformation. What they are looking to do is to make their engineering information more accessible. Documentum in conjunction with our solution allows them to do exactly that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"OpenText Documentum has improved availability and performance in our organization."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The stability is very good."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It has reduced the amount of paper documents; reducing time and errors in the process."
 

Cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Sometimes DocBroker cannot see the DocBase."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"OpenText Documentum needs to improve its support."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Real Estate/Law Firm
13%
Manufacturing Company
8%
Financial Services Firm
17%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Newgen OmniDocs?
We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively.
What is your primary use case for Newgen OmniDocs?
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offl...
 

Also Known As

OmniDocs
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Learn More

 

Overview

 

Sample Customers

Coca Cola
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Documentum and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.