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Newgen OmniDocs vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Documentum Content...
Ranking in Enterprise Content Management
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.5%, down from 2.5% compared to the previous year. The mindshare of OpenText Documentum Content Management is 8.0%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management8.0%
Newgen OmniDocs2.5%
Other89.5%
Enterprise Content Management
 

Featured Reviews

GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"The most valuable features of this solution are the security, storage, and document search capability."
 

Cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"OpenText Documentum needs to improve its support."
"The vertical application could be improved."
"The user interface can be a bit more intuitive."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"I would like to see performance improvements, especially regarding slow response times."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum's user interface could be improved a little bit."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"OpenText Documentum's pricing is good."
"The product is expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Educational Organization
15%
Import And Exporter
10%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
16%
Government
10%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

OmniDocs
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Coca Cola
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Documentum Content Management and other solutions. Updated: December 2025.
880,511 professionals have used our research since 2012.