NIKSUN NetVCR vs New Relic comparison

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New Relic and NIKSUN are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.3, while NIKSUN is ranked #98. New Relic holds a 1.5% mindshare in NMS, compared to NIKSUN’s 0.4% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution.

New Relic

Read 176 New Relic reviews

27,914 Views
8,374 Comparison Views

94% willing to recommend

NIKSUN NetVCR

Read 2 NIKSUN NetVCR reviews

1,535 Views
1,520 Comparison Views

0% willing to recommend

New Relic

NIKSUN NetVCR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

New Relic and NIKSUN NetVCR are competing in the network monitoring and management category. New Relic generally has the upper hand in pricing and support services, while NIKSUN NetVCR offers superior features for comprehensive network analytics.

Features: New Relic provides real-time monitoring, advanced analytics, and seamless integration, making it a suitable choice for users looking for a streamlined experience with powerful insights. NIKSUN NetVCR delivers detailed packet analysis, patented security features, and deep network insights, catering to those who require in-depth security analytics and network information.

Room for Improvement: New Relic could improve on providing more advanced security analytics, expanding features for detailed network analysis, and offering more competitive pricing for larger deployments. NIKSUN NetVCR might enhance its ease of setup with quicker deployment, increase user-friendliness for less technical users, and offer a more flexible pricing model suitable for small to medium-sized enterprises.

Ease of Deployment and Customer Service: New Relic is cloud-based, allowing for rapid setup and easy scalability, complemented by proactive customer service. NIKSUN NetVCR requires on-premises deployment, which may prolong initial setup times, but it compensates with specialized support for managing complex environments.

Pricing and ROI: New Relic generally offers a more affordable upfront cost with a scalable pricing model that enhances ROI potential for businesses of varying sizes. NIKSUN NetVCR involves higher setup costs but provides significant ROI through its robust analytics and security capabilities, justifying the investment for enterprises needing comprehensive network insights.

To learn more, read our detailed NIKSUN NetVCR vs. New Relic Report (Updated: September 2026).

Buyer's Guide

NIKSUN NetVCR vs. New Relic

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (5th)

NIKSUN NetVCR

Ranking in Network Monitoring Software

98th

Average Rating

0.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. The mindshare of NIKSUN NetVCR is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
NIKSUN NetVCR	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Himanshu Shah

Partner at Opticom Data Products

High performance, quick packet monitoring, and helpful support

The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately. In a feature release of the solution they should add features related to automation and remediation. Automation would help increase level of security the solution provides.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important thing is that it tells us where the latency in throughput and response time are."

"The database trace was the most useful service, helping us improve performance on our servers by more than 30%."

"The pricing is pretty good."

"What the product has done for us was expedite our ability to discover actionable data that led directly to improvements in our app which would have taken considerable longer if we'd had to build similar functionality ourselves."

"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."

"Real-time error monitoring means I can drill down and see what’s happening."

"The versatility of the solution is its most valuable feature."

"Before New Relic, dev and ops were separate, and now they’ve come together more and there’s less finger-pointing."

More New Relic pros

"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."

"NIKSUN provides you with the why, what, when and where type of answers to all your network problems."

"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."

Cons

"Sometimes it works really slow, but I think it depends on the organization-to-organization usage."

"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"I wish it had more insight into what might be causing a particular slowness issue. It finds the function, but it would be great to have insight into what’s slow."

"The browser isn't exactly reliable."

"The scalability can be improved."

"Error handling and reporting is a little lackluster, but they're announcing a whole new analytics approach."

More New Relic cons

"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."

"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."

"We're paying for the New Relic APM license annually."

"I loved this product, but we can no longer afford it, so we dropped it."

"The price of New Relic could improve. It is expensive."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

More New Relic pricing and cost advice

"The price of the solution is high. There is an annual license costs."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

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What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Network Monitoring Software

September 2026

Download NIKSUN NetVCR product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

NetVCR

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

NIKSUN NetVCR offers advanced network security and performance monitoring to safeguard digital environments and optimize operations, providing comprehensive visibility into network activities.

Designed for enterprises, NIKSUN NetVCR provides robust monitoring capabilities, enabling real-time analysis and data management. It captures and analyzes network traffic to detect anomalies and ensure performance optimization. As a solution engineered for intricate networking challenges, it offers significant insights tailored for enhancing IT infrastructure efficiency.

What are the key features of NIKSUN NetVCR?

Real-Time Monitoring: Continuously analyzes network data for immediate threat detection and diagnostics.
Comprehensive Analysis: Offers extensive traffic data analytics to identify trends and potential issues.
Scalability: Easily adapts to network expansion, ensuring consistent performance across growing infrastructures.
User-Friendly Interface: Facilitates seamless interaction and data interpretation for users.
Secure Environment: Provides reinforced security measures to protect sensitive information and maintain compliance.

What benefits should users expect from NIKSUN NetVCR?

Improved Network Performance: Enhances operational efficiency through thorough monitoring and optimization.
Cost Efficiency: Reduces the need for additional network management tools.
Proactive Threat Management: Aids in early detection and resolution of security threats.
Data-Driven Decisions: Empowers businesses with actionable insights for strategic planning.
Resource Allocation: Optimizes resource use by providing detailed reports for better management.

In the finance industry, NIKSUN NetVCR is crucial for maintaining secure transactions and protecting against fraud. Telecom companies leverage its capabilities to ensure service quality and optimize network loads. Healthcare sectors use it to secure patient data and manage bandwidth requirements effectively. It finds applications in government agencies for safeguarding sensitive information and ensuring seamless communication. The adaptability of NIKSUN NetVCR makes it a preferred choice in industries requiring high-level network security and performance.

NIKSUN

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Visa, FedEx, CitiGroup, IDC

Buyer's Guide

NIKSUN NetVCR vs. New Relic

September 2026

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