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NetWitness Platform vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
NetWitness Platform
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
37
Ranking in other categories
Log Management (33rd)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. The mindshare of NetWitness Platform is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
NetWitness Platform0.6%
Netsurion0.5%
Other98.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
MOTASHIM Al Razi - PeerSpot reviewer
It is a stable solution, but they should make the user interface easier to understand
The solution's initial setup takes work. We have to organize multiple paths and many features. The deployment process takes less than a week. But it takes a month to complete if we want to make the solution smarter by integrating it with various devices. I rate the process as a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"I can have enterprise security, email security, next generation firewall security log, HIDS and NIDS logs, etc. all on the same dashboard. It makes it easy to pinpoint or correlate our server to this. I can find out if there is lateral movement. This is the biggest advantage of this solution."
"The most valuable features are its ingestion of logs and raising of alerts based on those logs."
"The most valuable features are the packet decoder, log decoder, and concentrator."
"It gives the ability to investigate into network traffic in the Net and the organization what we couldn't do before."
"NetWitness Platform offers flexibility for deployment and robust integration capabilities."
"It's fully scalable. There is no limit. Of course, the license limits per day the number of terabytes. In my opinion, it's very flexible."
"The product has a user-friendly interface and a valuable feature for threat intelligence integration."
"Possibility to investigate incidents based on logs and raw packets, such as extracting files sent over the network"
 

Cons

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Netsurion's SOC can be a bit too aggressive at times."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The system architecture is complex and sometimes it’s hard to troubleshoot potential problems."
"Its technical support could be better."
"The initial setup was complex because it takes a lot of time to complete the implementation."
"The system looks like it is a mix of a bunch of different systems, and nothing looked like it was quite together."
"There is no support for this product in this country, so problems have to be resolved through global technical teams."
"The threat detection capability and centralizing and upgrading capability need to be improved. The threat alert capability needs to be improved as well because there is some lag time at present. They need to work on their database search too."
"Sometimes, it gives me static when integrating Windows-based systems. It should produce a precise log of sorts as to where the problem is. For example, a few days ago because of the McAfee application firewall, I couldn't get access to the particular Windows machine. So, my team and I had to figure out by ourselves that there was a virus responsible for the obstacle. This solution should trigger a meaningful log or message indicating the reason the user or implementer can't get into the machine."
"Security needs improvement."
 

Pricing and Cost Advice

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Compared to the competition, the is price is not that high."
"Our license is for one year."
"The tool is very expensive, so I rate the pricing a ten out of ten. The solution has an annual subscription."
"The licenses are good but the cost is very expensive."
"It’s cheaper to run virtual machines in a VMware environment."
"There is a licensing fee and the customer can choose whether he wishes this to be subscription-based or perpetual."
"Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
"The NetWitness Platform may be affordable only for enterprise-level customers, as it may not be within the budget of small and medium-sized businesses."
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Comparison Review

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Feb 26, 2015
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We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
Financial Services Firm
13%
Computer Software Company
12%
Comms Service Provider
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about NetWitness Platform?
The product's initial setup phase was not at all difficult.
What is your experience regarding pricing and costs for NetWitness Platform?
The pricing is comparable to others, and I consider the cost to be intermediate. Specific cost details are unknown to me.
What needs improvement with NetWitness Platform?
There is currently no need for improvement in the SIEM ( /categories/security-information-and-event-management-siem ), though there could be potential enhancements by integrating with AI.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
RSA Security Analytics
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Los Angeles World Airports, Reply
Find out what your peers are saying about NetWitness Platform vs. Netsurion and other solutions. Updated: September 2025.
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