We compared NetSuite ERP and QuickBooks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Ease of Deployment: NetSuite ERP's setup process can vary in complexity and may take one or two months to complete. It may need someone with expertise to handle integration. QuickBooks has a simple setup that takes less than a month.
Features: NetSuite ERP is a flexible platform that can handle multiple subsidiaries. Users praise its comprehensive reporting capabilities. It is particularly suitable for larger organizations and seamlessly integrates with other software applications. QuickBooks is praised for its user-friendly interface, its convenient bank reconciliation feature, and affordable pricing.
Room for Improvement: NetSuite ERP could enhance its user experience and interface design. Users would like more customization options and better features for managing manufacturing and warehouses. QuickBooks could improve its reporting capabilities, file exporting and importing, and search functionality.
Pricing: NetSuite ERP has a relatively expensive setup cost, particularly for smaller organizations. The cost is determined by the number of modules and users, with additional charges for extra modules. In contrast, QuickBooks is generally perceived as affordable and inexpensive. However, there are apprehensions regarding the transition to a subscription model and the need to pay for an entire year in advance.
ROI: NetSuite ERP provides a quick return on investment by efficiently managing international operations and handling multiple currencies. On the other hand, QuickBooks offers a noticeable and satisfactory return on investment, particularly for small businesses.
Service and Support: NetSuite ERP is praised for its customer service, with satisfactory support and high ratings. However, opinions vary regarding response time and customization. QuickBooks has mixed reviews, with some users finding the support good but others facing difficulties in obtaining the appropriate assistance.
Comparison Results: NetSuite ERP is praised for its multi-subsidiary functionality, flexibility, and extensive reporting capabilities, while QuickBooks is valued for its ease of use, familiarity, and bank reconciliation feature. NetSuite ERP is better for larger organizations, while QuickBooks is more affordable for small businesses. NetSuite ERP offers more customization options and integration capabilities, while QuickBooks lacks in these areas. NetSuite ERP is considered expensive, especially for smaller organizations, while QuickBooks is generally affordable. Customer support for both products has mixed reviews, with some users finding it satisfactory and others facing difficulties in obtaining desired information.
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"It is a very solid product for finance and procure-to-pay processes."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"I would say that the solution is highly configurable."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"We use it for the projects we do in the telecom industry."
"We can install the bundles based on our needs."
"The solution is stable."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"It gave me excellent tracking of my finances."
"Gives me the ability to do deep dives into accounting research."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"The areas that this product needs to improve on is the implementation and inventory processes."
"If they could provide more integration options to connect with different products, that would be ideal."
"In NetSuite ERP, they should focus on offering better customization options."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"It would be great if they offered localization for Central America."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"The pricing is high."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"While the data protection is commendable, there is room for improvement in the dashboard."
"The customer response team is slow and sometimes causes the user to have a loss."
"Technical support could be easier to reach."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
NetSuite ERP is ranked 1st in Billing Software with 32 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. NetSuite ERP is rated 7.8, while QuickBooks is rated 8.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash, SIRIUS Abak360 and Stripe Billing. See our NetSuite ERP vs. QuickBooks report.
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We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.