ThousandEyes and NETSCOUT vSTREAM are in the network monitoring category. ThousandEyes seems to hold an advantage with its intuitive cloud management and browser-based dashboards, offering great accessibility.
Features: ThousandEyes provides cloud agent deployment, BGP monitoring, and intuitive browser-based dashboards for network and internet performance monitoring. NETSCOUT vSTREAM presents high-fidelity packet flow analysis, comprehensive network visibility, and seamless integration with existing network equipment.
Room for Improvement:ThousandEyes could enhance its depth of analytics and integration within enterprise environments, as well as expand packet-level insights. NETSCOUT vSTREAM can improve in terms of simplifying its deployment process, enhancing user interface accessibility, and reducing upfront setup investments.
Ease of Deployment and Customer Service: ThousandEyes is noted for quick installation and cloud-based management, making it accessible and easy to maintain. NETSCOUT vSTREAM may require extensive setup due to its integration with existing infrastructures. Customer service for both products is efficient, though ThousandEyes' model seems to streamline troubleshooting and updates.
Pricing and ROI: ThousandEyes offers a scalable pricing model that aligns well with companies focused on internet performance, providing a strong ROI by reducing downtime. NETSCOUT vSTREAM, with its initial setup investment, provides significant ROI for organizations needing comprehensive packet-level insights to aid strategic decisions, though exact pricing details are not specified.
The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments. The vSTREAM virtual appliance is ideal for monitoring service-critical traffic running within virtualized or cloud infrastructures, either locally on a host or as an aggregation point for multiple hosts. With complete visibility across physical, virtual and cloud networks, the vSTREAM virtual appliance presents real-time views of end-to-end call trace data and network-wide KPIs, to protect the reliability and availability of networks and application services.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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