We performed a comparison between NETSCOUT nGeniusPULSE and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"The documentation is very good."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It handles the basics of monitoring."
"This is a good, stable network monitoring solution for devices."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"WhatsUp Gold is very easy to deploy."
"The Wi-Fi side needs improvement."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The GUI interface and dashboards could be more attractive to the customer."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"The price of the solution could be reduced."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The product is old and not updated."
"The interface needs some work."
"I might like to see a better interface in the future."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, Nagios XI and PRTG Network Monitor. See our NETSCOUT nGeniusPULSE vs. WhatsUp Gold report.
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