NETSCOUT nGeniusPULSE vs WhatsUp Gold comparison

NETSCOUT and Progress Software are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #36 with an average rating of 10.0, while Progress Software is ranked #32 with an average rating of 8.7. NETSCOUT holds a 0.4% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

668 Views
621 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

2,686 Views
1,585 Comparison Views

85% willing to recommend

NETSCOUT nGeniusPULSE

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and NETSCOUT nGeniusPULSE are rival network monitoring solutions focusing on performance optimization and IT operation improvements. WhatsUp Gold holds a pricing and support advantage, yet NETSCOUT nGeniusPULSE offers superior network analytics features.

Features: WhatsUp Gold delivers real-time network traffic monitoring, intuitive reporting, and a straightforward user interface for basic monitoring. NETSCOUT nGeniusPULSE provides advanced analytics, deep-dive packet visibility, and extensive network performance insights, catering to complex analysis needs.

Room for Improvement: WhatsUp Gold could enhance its analytics depth, expand feature offerings for larger networks, and improve integration capabilities with third-party tools. NETSCOUT nGeniusPULSE could benefit from a more budget-friendly pricing scheme, streamlined setup processes, and enhanced usability for less complex network environments.

Ease of Deployment and Customer Service: NETSCOUT nGeniusPULSE offers a scalable deployment model and robust customer support, ensuring swift adoption across IT environments. WhatsUp Gold features a user-friendly installation process with quicker setup, providing adequate support despite less comprehensive assistance compared to NETSCOUT.

Pricing and ROI: WhatsUp Gold appeals to cost-sensitive buyers with its lower initial setup cost, providing a favorable ROI for smaller budgets. NETSCOUT nGeniusPULSE requires a higher investment but delivers strong returns through its advanced capabilities, suited for enterprises focusing on high-level data analytics. The pricing reflects each product's feature depth and functionality scope, making WhatsUp Gold ideal for budget-conscious solutions and NETSCOUT suitable for extensive network needs.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. WhatsUp Gold Report (Updated: September 2025).

Buyer's Guide

NETSCOUT nGeniusPULSE vs. WhatsUp Gold

September 2025

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Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

36th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

32nd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.2%
NETSCOUT nGeniusPULSE	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The documentation is very good."

"The product is reasonably priced."

"The user interface is good enough."

"The threshold alerting is the most valuable feature."

"It is stable."

"It handles the basics of monitoring."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

More WhatsUp Gold pros

Cons

"The price of the solution could be reduced."

"The GUI interface and dashboards could be more attractive to the customer."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The technical support does not bother to respond."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"You have to invest a few days to become an expert in this solution."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The interface needs some work."

More WhatsUp Gold cons

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Government

17%

Computer Software Company

11%

Financial Services Firm

Insurance Company

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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ScienceLogic vs NETSCOUT nGeniusPULSE

Compared 14% of the time

OP5 Monitor vs NETSCOUT nGeniusPULSE

Compared 14% of the time

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Compared 12% of the time

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Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Zabbix vs WhatsUp Gold

Compared 6% of the time

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Product Reports

Buyer's Guide

NETSCOUT nGeniusPULSE

September 2025

Download NETSCOUT nGeniusPULSE product report

Buyer's Guide

WhatsUp Gold

September 2025

Download WhatsUp Gold product report

Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Banco Votorantim

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

NETSCOUT nGeniusPULSE vs. WhatsUp Gold

September 2025

Free Report: NETSCOUT nGeniusPULSE vs. WhatsUp Gold

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