We performed a comparison between Centreon and NETSCOUT nGeniusPULSE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"E-mail alert notifications are valuable."
"For servers and for applications, it was very, very efficient."
"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."
"Predetermined templates allow for simple and fast service monitoring configuration."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"The reporting has room for improvement."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"The price of the solution could be reduced."
"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while NETSCOUT nGeniusPULSE is ranked 61st in Network Monitoring Software with 5 reviews. Centreon is rated 8.6, while NETSCOUT nGeniusPULSE is rated 8.0. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Datadog, whereas NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum. See our Centreon vs. NETSCOUT nGeniusPULSE report.
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