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NETSCOUT nGeniusPULSE vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
35th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of SCOM is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Leandro Di Maria - PeerSpot reviewer
Offers real-time monitoring capabilities, which help businesses optimize their operations
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"The solution's technical support team consists of good engineers and technicians."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The product’s auto-remediation feature helps with automation."
"Being able to make and customize management packs and send out notifications is very valuable."
"They have great integration with the active directory."
"The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool."
 

Cons

"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The price of the solution could be reduced."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"The GUI interface and dashboards could be more attractive to the customer."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Stability and some performance issues exist and they need improvement."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"Application monitoring must be improved."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"The price could be improved."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"On-prem network monitoring is something that could be improved drastically."
"It would be a much better product if Microsoft provided management packs with the product."
 

Pricing and Cost Advice

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."
"The pricing and licensing are fair."
"We have an enterprise agreement that includes this product as part of it."
"It is the cheapest product available in the market."
"There is a license needed to use this solution and it is paid annually."
"Our licensing fees are approximately $30 per user, per month."
"SCOM's pricing is average."
"We have an EA with Microsoft, and it comes as part of the EA."
"The platform is cost-effective due to our existing Microsoft support."
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Top Industries

By visitors reading reviews
Government
17%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
What needs improvement with NETSCOUT nGeniusPULSE?
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is o...
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Comparisons

 

Also Known As

nGeniusPULSE
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Banco Votorantim
Dialog Telekom
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. SCOM and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.