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NETSCOUT nGeniusPULSE vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
62nd
Average Rating
8.2
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Network Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (5th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
NETSCOUT nGeniusPULSE0.5%
Other98.1%
Network Monitoring Software
 

Featured Reviews

Ian Munoz - PeerSpot reviewer
Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees
Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools
NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."
"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"The solution's technical support team consists of good engineers and technicians."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"nGenius provides us with increased visibility during IT deployments."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"It's a lot more powerful than people realize, and I believe people become dissatisfied with it because of the complicated setup, but once it's up and running, it's pretty amazing at what it can do."
"The feature I like most about SCOM is that it is easy-to-use."
"On this solution, the things we monitor are fine and perhaps other users will want more, but for our purpose and what we use it for, it's enough."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"If SCOM is implemented correctly, it can take away the need for administrators to constantly monitor things or perform health checks."
"We can easily scale-up when we have a new global site, and it is just so easy to extend this solution to other sites, which is an advantage."
"The good reporting capabilities was one of the major functions which made us choose SCOM as the tool for handling MS application operations (only used for that, not the OS platforms)."
 

Cons

"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"SCOM needs to improve its usability."
"Because SCOM currently runs on a Citrix session, SCOM sometimes becomes slow or crashes when there is too much going on."
"Microsoft SCOM is an old fashion beast of a monitoring solution that offers basic monitoring out of the box and for a dime because it comes with licenses they forced on us anyway."
"SCOM is not a flexible product. The initial setup should be easier to complete."
"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"This product has room for improvement in the way that it is administered."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications."
 

Pricing and Cost Advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"We have an enterprise agreement that includes this product as part of it."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"Our licensing fees are approximately $30 per user, per month."
"The pricing and licensing are fair."
"The pricing is good, and it's part of their system center suite."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
11%
Construction Company
10%
Computer Software Company
7%
Financial Services Firm
14%
Government
9%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What needs improvement with NETSCOUT nGeniusPULSE?
NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.
What advice do you have for others considering NETSCOUT nGeniusPULSE?
On a scale of 1-10, I would rate NETSCOUT nGeniusPULSE a 7.5 out of 10.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

nGeniusPULSE
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Banco Votorantim
Dialog Telekom
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. SCOM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.