SCOM and NETSCOUT nGeniusPULSE compete in network performance monitoring and management. NETSCOUT nGeniusPULSE leads with its feature-rich offerings, emphasizing comprehensive network traffic insights and performance metrics, while SCOM stands out for its cost-effective solutions and strong support capabilities.
Features: SCOM provides robust server and application performance solutions, infrastructure management, and supports Microsoft environments. NETSCOUT nGeniusPULSE offers extensive network traffic insights, end-user experience monitoring, and in-depth performance metrics.
Room for Improvement: SCOM could enhance its network traffic analytics, improve cross-platform compatibility, and expand its focus beyond Microsoft environments. NETSCOUT nGeniusPULSE may benefit from reduced initial costs, improved integration with non-network systems, and streamlined setup processes for faster deployment.
Ease of Deployment and Customer Service: SCOM integrates seamlessly within Microsoft environments, offering streamlined processes, whereas NETSCOUT nGeniusPULSE provides a flexible deployment model adaptable to diverse networks, along with strong support offerings.
Pricing and ROI: SCOM’s lower initial setup cost is attractive for budget-conscious environments. NETSCOUT nGeniusPULSE requires higher upfront investment but provides ROI through detailed network analytics, reducing performance bottlenecks over time.
NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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