NETSCOUT nGeniusPULSE vs ScienceLogic comparison

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NETSCOUT nGeniusPULSE

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and NETSCOUT nGeniusPULSE are key competitors in the IT management space. ScienceLogic appears to have the upper hand due to its comprehensive support and affordability, while NETSCOUT nGeniusPULSE offers robust features attractive for advanced capabilities.

Features: ScienceLogic provides real-time monitoring across hybrid IT environments, predictive intelligence for process automation, and a holistic approach to IT operations management. NETSCOUT nGeniusPULSE offers network performance monitoring, in-depth packet-level diagnostics, and is designed for addressing complex troubleshooting.

Room for Improvement: ScienceLogic could enhance its network-specific features, refine its analytical capabilities, and expand its modularity for tailored integrations. NETSCOUT nGeniusPULSE may improve its ease of deployment, reduce complexity in setup, and streamline its customer service responsiveness.

Ease of Deployment and Customer Service: ScienceLogic is valued for its straightforward deployment and robust customer service, ensuring smooth transitions. NETSCOUT nGeniusPULSE benefits from a flexible, modular deployment strategy but might require more initial setup time, allowing for tailored integration solutions.

Pricing and ROI: ScienceLogic offers competitive pricing with fast time-to-value, presenting itself as a cost-effective choice with a strong ROI. NETSCOUT nGeniusPULSE, despite higher initial costs, provides significant network reliability benefits, supporting its investment through reduced downtime.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. ScienceLogic Report (Updated: July 2025).

NETSCOUT nGeniusPULSE vs. ScienceLogic

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

35th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

25th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Server Monitoring (13th), IT Infrastructure Monitoring (21st), IT Operations Analytics (7th), Cloud Monitoring Software (15th), AIOps (9th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of ScienceLogic is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"The most valuable features of ScienceLogic are AI and machine learning."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"It is simple."

"The best feature is the highly flexible graphs."

"Since it is a SaaS-based product, the setup is not very difficult."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"Power packs."

More ScienceLogic pros

Cons

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"The GUI interface and dashboards could be more attractive to the customer."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The price of the solution could be reduced."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"From a performance perspective, it needs to improve a lot."

"ScienceLogic could improve the implementation, it could be made easier."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"The product is not user-friendly."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

More ScienceLogic cons

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The pricing model for ScienceLogic could improve."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Government

15%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

What needs improvement with NETSCOUT nGeniusPULSE?

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

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Product Reports

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NETSCOUT nGeniusPULSE

July 2025

Download ScienceLogic product report

June 2025

Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Banco Votorantim

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell