NETSCOUT nGeniusPULSE vs ScienceLogic comparison

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NETSCOUT nGeniusPULSE

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and NETSCOUT nGeniusPULSE are key competitors in the IT management space. ScienceLogic appears to have the upper hand due to its comprehensive support and affordability, while NETSCOUT nGeniusPULSE offers robust features attractive for advanced capabilities.

Features: ScienceLogic provides real-time monitoring across hybrid IT environments, predictive intelligence for process automation, and a holistic approach to IT operations management. NETSCOUT nGeniusPULSE offers network performance monitoring, in-depth packet-level diagnostics, and is designed for addressing complex troubleshooting.

Room for Improvement: ScienceLogic could enhance its network-specific features, refine its analytical capabilities, and expand its modularity for tailored integrations. NETSCOUT nGeniusPULSE may improve its ease of deployment, reduce complexity in setup, and streamline its customer service responsiveness.

Ease of Deployment and Customer Service: ScienceLogic is valued for its straightforward deployment and robust customer service, ensuring smooth transitions. NETSCOUT nGeniusPULSE benefits from a flexible, modular deployment strategy but might require more initial setup time, allowing for tailored integration solutions.

Pricing and ROI: ScienceLogic offers competitive pricing with fast time-to-value, presenting itself as a cost-effective choice with a strong ROI. NETSCOUT nGeniusPULSE, despite higher initial costs, provides significant network reliability benefits, supporting its investment through reduced downtime.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. ScienceLogic Report (Updated: September 2025).

NETSCOUT nGeniusPULSE vs. ScienceLogic

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

36th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

26th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (19th), IT Operations Analytics (7th), Cloud Monitoring Software (15th), AIOps (11th)

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.3% compared to the previous year. The mindshare of ScienceLogic is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ScienceLogic	1.2%
NETSCOUT nGeniusPULSE	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"ScienceLogic allows us to create and customize a user-friendly dashboard."

"One of the valuable features is rapid dashboards."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

"When it comes to features, the power pack is the most valuable."

"Since it is a SaaS-based product, the setup is not very difficult."

"I recommend ScienceLogic to other users."

"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."

More ScienceLogic pros

Cons

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The price of the solution could be reduced."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The GUI interface and dashboards could be more attractive to the customer."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"The product must educate its strategic partners for deployment."

"They should improve their support process and add chat."

"They need a little more self-service."

"There are often bugs in new releases."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"There is room for improvement in the speed of setting up the service and integrating PowerPacks."

More ScienceLogic cons

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"The pricing model for ScienceLogic could improve."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Government

17%

Computer Software Company

11%

Insurance Company

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	24

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

What needs improvement with NETSCOUT nGeniusPULSE?

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

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Product Reports

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NETSCOUT nGeniusPULSE

August 2025

Download ScienceLogic product report

August 2025

Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

Sample Customers

Banco Votorantim

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell