NETSCOUT nGeniusONE vs SolarWinds ipMonitor comparison

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"The installation process is straightforward."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The stability of this product is ok."

"The support is good."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"The most valuable feature is the availability of end devices."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"The licensing cost is high compared to open source tools."

"The solution does not include enough features and has some performance issues."

"The licensing cost is high compared to open source tools."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"It is a little overall pricey and expensive, but you get what you pay for."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"We have a premium customized contract for the solution."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The price is only for acquisition; it's not a licence."

"The biggest problem we have with this product is the expense."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."