NETSCOUT nGeniusONE and Cisco Secure Network Analytics are crucial competitors in network monitoring and security analytics. NETSCOUT holds the upper hand in detailed network performance monitoring, while Cisco offers stronger security analytics and threat detection capabilities.
Features: NETSCOUT nGeniusONE provides comprehensive packet inspection, traffic analysis capabilities, and deep application-layer visibility. It effectively identifies network issues such as packet loss and high latency. Cisco Secure Network Analytics focuses on achieving holistic network visibility, strong analytics, and threat detection capabilities, particularly beneficial for identifying traffic anomalies and endpoint threats.
Room for Improvement: NETSCOUT nGeniusONE users face complexity in user-friendliness and deployment. Simplification of the GUI and a reduction in reliance on physical components are suggested improvements. More modular pricing and feature usage could be helpful. Cisco Secure Network Analytics requires better integration with other Cisco solutions, enhanced usability, and reporting features. Users also suggest improved speed and better organization of analytics for easier navigation.
Ease of Deployment and Customer Service: Both NETSCOUT nGeniusONE and Cisco Secure Network Analytics are primarily deployed on-premises. NETSCOUT offers some cloud options, but users find its deployment complex, needing dedicated resources for effective management. Cisco is considered more straightforward, supported by a broader base of user resources. NETSCOUT provides direct engineer support, which can be costly. Cisco offers extensive support with easier integration into existing solutions.
Pricing and ROI: NETSCOUT nGeniusONE's pricing is perceived as high and complex. Users find value through reduced troubleshooting time, although some feel underutilized capabilities. Cisco Secure Network Analytics is also expensive, particularly due to pricing based on flows per second. Significant ROI is identified through reduced downtime and improved threat detection, leading to better network reliability and customer satisfaction.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
The solution is highly scalable and accommodates the growth needs effectively.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
Customers want to have service assurance, including NPM and APM, from one vendor.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
The cost depends on the size of the customer, as sizing controls the pricing.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.
Cisco Secure Network Analytics is a highly effective network traffic analysis (NTA) solution that enables users to find threats in their network traffic even if those threats are encrypted. It turns an organization’s network telemetry into a tool that creates a complete field of vision for the organization’s administrators. Users can find threats that may have infiltrated their systems and stop them before they can do irreparable harm.
Cisco Secure Network Analytics Benefits
A few ways that organizations can benefit by choosing to deploy Cisco Secure Network Analytics include:
Cisco Secure Network Analytics Features
Some of the many features that Cisco Secure Network Analytics offers include:
Reviews from Real Users
Cisco Secure Network Analytics is a solution that stands out even when compared to many other comparable products. Two major advantages that it offers are the way that it enables users to define the threshold at which the solution will issue a warning to administrators and the predefined alerts that it offers straight out of the box.
Gerald J., the information technology operations supervisor at Aboitiz Equity Ventures, Inc., writes, “StealthWatch lets me see the ports running in and out and the country. It has excellent reporting, telemetry, and artificial intelligence features. With the telemetry, I can set thresholds to detect sudden changes and the alarms go through the PLC parts. I can see all the ports running on that trunk.”
A senior security engineer at a tech services company, says, “Cisco Stealthwatch has predefined alerts for different types of security issues that might happen in the network. Whether it's PCs or servers that are used for botnets or Bitcoin mining we receive the alerts automatically. This functionality is what we receive from the solution out of the box.”
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