NETSCOUT nGeniusONE vs OptiView XG [EOL] comparison

"We build application dashboards and performance indexes for locations, and this solution provides us with increased visibility while conducting IT deployments, such as data migration."

"The biggest advantage of NETSCOUT nGeniusONE is that when gathering logs, which require substantial bandwidth of more than 50 TB or 100 TB of data, NETSCOUT nGeniusONE can gather as much as possible."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"The real-time insights that NETSCOUT nGeniusONE provides are very helpful."

"My clients have received a return on investments and have expanded."

"The tool itself is just fantastic."

"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."

"It is a scalable solution."

"I think it cuts down the time to resolution drastically for an environment that would not have the ability to do these packet captures."

"It has streamlined and simplified troubleshooting complex networking problems that would be nearly impossible to uncover with other products."

"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."

"All the wireless features are valuable."

"The pre-site survey and the AirMagnet site survey help my company in pre-sales and post-sales."

"OptiView XG helps us troubleshoot problems faster than we would normally be able to."

"The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the source and destination, to try to get to the root cause."

"It has helped with troubleshooting and has simplified the way the organization functions."

"The solution could do more for security. It should offer more security-related features."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

"There's a little too much investigation that the user has to do at this point."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"I would like to see improvement in the user experience. It's hard to manage it."

"The reports I got back from the guys I sent to training said the guy spent more time telling stories, war stories and that type, rather than actual training about the product."

"Also, the overall weight of the product is a lot to carry around for a long period of time."

"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."

"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."

"The biggest is that the storage space is very limited. I'd like the ability to capture more data."

"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."

"I haven't been able to really get the mobile app to function right, but that's minor."

"Maybe the licensing could come down; the price could come down a little bit, that would be kind of nice. I think it's a little bit expensive, but as far as functionality goes, I'm not too sure about any room for improvement; I'm not the one that uses it every day."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The license becomes cost prohibitive very quickly."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"We have a premium customized contract for the solution."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The biggest problem we have with this product is the expense."

"It is a little overall pricey and expensive, but you get what you pay for."

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."