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NETSCOUT nGeniusONE vs OptiView XG [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (31st)
OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"The solution has cut our overall troubleshooting time and has helped to increase our network uptime."
"We are using nGeniusONE to run our bandwidth capacity management reports; in the past, we used to be very reactive and depend a lot on suppliers to tell us which sites are our hot sites with high bandwidth utilization, and now we do this in a much more proactive way and are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"It has played an integral part in providing valuable information in a critical arena."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"It has played an integral part in providing valuable information in a critical arena."
"The installation process is straightforward."
"We use it for all of our predictive Wi-Fi designs, and we get standards reports so we're able to do more of the designs more quickly and more consistently."
"The 10 GigE connectivity and ClearSight are the most valuable features for us."
"When we do a capture, it gives us the details of where the problem is and what it could be."
"I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients."
"The packet capture feature is valuable when there's a troubleshooting issue, and since this is a data center, there are thousands of servers and users."
"With this product there is no longer a need to spend hours and hours solving problems related to networks."
"We are using this product to improve our view of what is happening with the packets."
"It's a good tool and is pretty simple to use."
 

Cons

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"For the most part, it's relatively stable. However, there are some times where it seems like it runs a little slow and you have to reset things to get it back going again."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The initial setup was complex. It was hard to know what to tap and how to tap."
"There's a little too much investigation that the user has to do at this point."
"The initial setup was complex, and deployment took around six months."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"That would probably be something I'd want to add on."
"I haven't been able to really get the mobile app to function right, but that's minor."
"I think that the maintenance is ridiculous on some of the products, including OptiView."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"The biggest is that the storage space is very limited. I'd like the ability to capture more data."
"Hardware is unreliable. It's already crashed on me several times."
 

Pricing and Cost Advice

"The license becomes cost prohibitive very quickly."
"It is very expensive, but it's well worth the money."
"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
"The price is only for acquisition; it's not a licence."
"The biggest problem we have with this product is the expense."
"The product is too expensive compared to other products."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
Government
14%
Non Profit
11%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
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Also Known As

NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Cerner Corporation
XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: March 2026.
885,264 professionals have used our research since 2012.