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OptiView XG [EOL] vs Wireshark comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Wireshark
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
Network Troubleshooting (2nd)
 

Featured Reviews

MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.
Vijay Duggal - PeerSpot reviewer
Network Specialist at Squarepoint Capital
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch."
"It has streamlined and simplified troubleshooting complex networking problems that would be nearly impossible to uncover with other products."
"We are using this product to improve our view of what is happening with the packets."
"I think it cuts down the time to resolution drastically for an environment that would not have the ability to do these packet captures."
"I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients."
"We switched to OptiView to be a little bit more flexible."
"We were able to find out that there was actually double acknowledgments coming from one of the devices, and we were able to share that with the coders and ultimately get it fixed."
"The most valuable feature of this product is the sniffer, where we can troubleshoot user connections by identifying the source and destination, to try to get to the root cause."
"The initial setup is simple."
"Packet-capture files can be hard to use due to their size. Wireshark has a tool called tshark that can parse the files with out opening them so that you can take large captures, say 2-10GB, and return only relevant information."
"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."
"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."
"Wireshark is more advanced and has many features."
"Wireshark has a lot of features. It's a powerful tool if you're familiar with it. You can see everything on the network with it."
"This is a good product for quick and easy troubleshooting."
"The GUI is easy to use."
 

Cons

"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"I think everything is OK, except that they integrated AirMagnet already. It's also very heavy, like a brick."
"Also, the overall weight of the product is a lot to carry around for a long period of time."
"Its price can be improved. Their support can also be improved a little bit. In terms of features, it did everything I wanted it to do. With more features, I would have to start installing network agents or something else, and I don't want to have to install anything. This was the value for me about this device."
"I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"It takes some time to get used to it. There is always room for improvement in the ease of usability and learning curve type of stuff."
"We use the tablet version, and I'd like it to have a longer battery."
"I would like to see Wireshark improve the ease of application of the command. The command is very powerful, but not easy to apply."
"Whenever we select one of the packets, in terms of the number of bytes, for example, there are three planes, and in the detailed plane, I have to count the number of bytes manually."
"The decryption of encrypted packets could be better."
"With Wireshark, you cannot download and utilize the packet in automation."
"We would like the product to be developed so that it doesn't rely on internet access for installation."
"Running Wireshark through an admin account for multiple exploits is unsecured."
"The product is great but I wish there were more of an emphasis on the command line tools."
"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."
 

Pricing and Cost Advice

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
"Wireshark is an open-source product, so it's free to use."
"Wireshark is free of charge, and there's no license involved."
"This is an open-source product that can be used free of charge."
"The tool is free."
"We're using the free version of Wireshark."
"It is an open-source solution."
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
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Top Industries

By visitors reading reviews
Government
11%
Non Profit
10%
Educational Organization
8%
Manufacturing Company
8%
University
11%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
What is your primary use case for Wireshark?
We are using Wireshark for inspecting the vertical line to know the data flow in and out of the cables. This is to determine if there is real traffic flow through the physical connections or not. A...
 

Overview

 

Sample Customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Comversion, ADP, Talbots
Find out what your peers are saying about Auvik, Wireshark, NetAlly and others in Network Troubleshooting. Updated: May 2026.
894,738 professionals have used our research since 2012.