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OptiView XG [EOL] vs Wireshark comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OptiView XG [EOL]
Average Rating
8.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Wireshark
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
Network Troubleshooting (4th)
 

Featured Reviews

MW
President at Bitwise Micro
A valuable, impressive, and portable product that saves time and has great scalability and stability
It just saves time. We have run into situations where contractors come in, and they plug in a WiFi device that is handing out DHCP addresses, which affects the rest of the network. To be able to quickly identify from where the problem is originating, you need a network tool that can identify the device that is doing this. It just brings into clear focus the exact issue when there is a problem or outage. When there is a crisis and you've several people wanting to know an estimate of when things are going to be back up and running again, you need to have answers. I have been at places that didn't have a tool like that. I know one place that had an outage for almost a week, and it was craziness. It turned out to be just a bad cable. That's all it was. They were having trouble with their email server, which was an on-premise email server, but emails were taking six hours to appear. The whole problem was because of a bad network cable. When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch. It told me this within 10 minutes. It is an incredible product.
Vijay Duggal - PeerSpot reviewer
Network Specialist at Squarepoint Capital
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a good tool and is pretty simple to use."
"I think it cuts down the time to resolution drastically for an environment that would not have the ability to do these packet captures."
"When I plugged in the Fluke analyzer, it analyzed and told me immediately that there were transmission errors on this one port from one switch."
"It's worth a shot. Give it a try. Definitely a product worth considering."
"In this way, I think OptiView XG is the best all in one solution."
"Gives us the ability to see our network."
"With this product there is no longer a need to spend hours and hours solving problems related to networks."
"I like the fact that it can map my whole network when I plug it into my router, my switch, that it can literally discover nodes and clients."
"The best part about Wireshark, in my opinion, is its ability to analyze packet capture files."
"Wireshark has a lot of features. It's a powerful tool if you're familiar with it. You can see everything on the network with it."
"I find Wireshark a very useful tool. Its best feature is that it allows me to deeply understand what's going on at the packet level, as well as any adverse signatures that I can analyze."
"Wireshark's best feature is that it's adaptive, which means it's the go-to tool for network-related developers, as when the new protocol comes up, it's rapidly applied to the system, so I can just look into the packet."
"I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily. The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data."
"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."
"The best thing about Wireshark is the community/ecosystem."
"Wireshark has been getting better and better in the time I've been using it and it is a very helpful tool."
 

Cons

"Ease of updating, automated updating. Basically, based on the unit right now, maybe get it to be a little bit smaller, lighter."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"The licensing cost needs to improve since it is very expensive, especially the licensing and maintenance costs."
"I had some problems generating reports."
"I think that the maintenance is ridiculous on some of the products, including OptiView."
"I haven't been able to really get the mobile app to function right, but that's minor."
"We use the tablet version, and I'd like it to have a longer battery."
"I would like a built-in tap feature which doesn't interfere with the network, and it allows you to see what is happening there."
"The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed."
"The solution’s user interface could be improved."
"Whenever we select one of the packets, in terms of the number of bytes, for example, there are three planes, and in the detailed plane, I have to count the number of bytes manually."
"The product is great but I wish there were more of an emphasis on the command line tools."
"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."
"The volume of data on a typical TCP segment is so large that it can be challenging to capture and find the right data."
"It needs the ability to follow multiple interfaces for specific traffic from different network zones/virtual networks."
"It needs the ability to follow multiple interfaces for specific traffic from different network zones/virtual networks. It would help to understand how any packet is going through the network."
 

Pricing and Cost Advice

"Its price was a bit excessive. The device that I had died. It is under warranty, and they want $20,000 for another one. I just don't want to spend that kind of money, so I'm trying to find an alternate solution. They have annual maintenance on it, which probably was 10% a year, so it all starts to add up."
"We're using the free version of Wireshark."
"The tool is free."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
"I am using the free version of this solution."
"Wireshark is free software, so you can download it and use it for free with no licensing fees."
"It is an open-source solution."
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"It is free."
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Top Industries

By visitors reading reviews
Government
13%
Non Profit
10%
Educational Organization
9%
Manufacturing Company
8%
University
11%
Financial Services Firm
9%
Healthcare Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
 

Overview

 

Sample Customers

XG is used in all industries. Example customers include: Republic National Distributing Company, Titelive, CitiGroup, Los Angeles Unified School District, Saudi German Hospital, DeKalb County Schools, Valdosta State University, The Everett Clinic, Bio-Reference, Miami-Dade Library, Mitel, Borsa Istanbul, Cimarex, Air National Guard Lowndes County, High Point City, Carrollton City Schools, Kern County, Pruitt Communications and Bosch Group.
Comversion, ADP, Talbots
Find out what your peers are saying about Auvik, NetAlly, Wireshark and others in Network Troubleshooting. Updated: March 2026.
885,311 professionals have used our research since 2012.