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NETSCOUT InfiniStreamNG vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
78th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
32nd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Cloud Monitoring Software (23rd), Network Traffic Analysis (NTA) (12th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
WhatsUp Gold1.2%
NETSCOUT InfiniStreamNG0.4%
Other98.4%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"It's an easy product to set up."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"It is very rock solid. We hardly have any hardware issues."
"The most valuable features are speed and cost."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"We use it for monitoring whenever we update a new circuit or site."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It is stable."
"The most valuable feature is the auto-discovery function."
"WhatsUp Gold is very easy to deploy."
"The user interface is good enough."
"It handles the basics of monitoring."
"The product is reasonably priced."
"The documentation is very good."
"Auto scanning is most valuable. It looks for rogue devices on your network."
 

Cons

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"There is a timeout feature that we have been asking for awhile."
"It's not able to communicate with our probes."
"I'd like them to make the product more user-friendly."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"The single pane of glass feed still needs work."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The interface needs some work."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The technical support does not bother to respond."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

"The price is a little high."
"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"I would like it to be more scalable with less spend."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The pricing can be on the expensive side when considering competing products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The most valuable feature is the cost compared to other solutions."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
15%
Energy/Utilities Company
11%
Government
10%
Financial Services Firm
13%
Manufacturing Company
12%
Government
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. WhatsUp Gold and other solutions. Updated: September 2025.
869,771 professionals have used our research since 2012.