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Netgate pfSense vs Smoothwall Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
403
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
217
Ranking in other categories
No ranking in other categories
Smoothwall Firewall
Ranking in Firewalls
32nd
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of Netgate pfSense is 12.0%, down from 21.4% compared to the previous year. The mindshare of Smoothwall Firewall is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Jean-Pierre DAREYS - PeerSpot reviewer
Easy to use, configurable, flexible, excellent user group support
I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.
Himanshu-Sharma - PeerSpot reviewer
Offers good scalability and monitoring features
There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages. For example, if we're creating a rule, we should be able to do everything on the same page. Just a drop-down thing or something. This would improve productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Fortinet FortiGate, we improved security significantly."
"It has improved our organization with control data."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"UTM/NGFW features and FortiCloud for logs and backups are awesome."
"It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"The initial setup is very straightforward and easy, with wizards helping to configure the device efficiently."
"The best feature of Fortinet FortiGate is the IPS or IDS implementation."
"The most valuable feature of pfSense is that it's a stateful firewall. I also like the way the rules are implemented on the firewall. It makes things much easier to see at a glance."
"It is a stable solution."
"Support is very good."
"They're very affordable for what they offer."
"The solution is very easy to use and configure."
"The initial setup is easy."
"The solution is fairly scalable when it comes to integrating with other applications and data sets."
"We really like that it is quite simple to use and straightforward."
"It was easy to initially deploy it."
 

Cons

"Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."
"I would like to see more advanced developments of a wireless controller in the future."
"At the moment, the main concern is the pricing and the type of licensing. Fortinet offers different types of licensing, and my idea is that the best approach is to have only one, two, or a maximum of three types of licensing."
"One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."
"There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
"It would be great to add more to security."
"Currently, you deploy it, and it performs as expected, but there are no analytics or reporting capabilities to extract information from the firewall, generate a report, and engage stakeholders in discussions about network connectivity issues, concerns, or upgrades."
"The intrusion protection system is provided by a third-party provider that's verified by pfSense. It would be best to have an option for IPS because when you deploy pfSense to a SOC, you have to subscribe to another IPS provider. The IPS should be a default feature. On the other hand, that's also the benefit of pfSense because you can also acquire another IPS solution."
"I'd like to find something in pfSense that is more specific to URL filtering. We have customers who would like to filter their web traffic. They would like to be able to say to their employees, "You can surf the web, but you cannot get access to Facebook or other social media," or "You can surf the web, but you're not allowed to gamble or watch porn on the web." My technicians say that doing this kind of stuff with pfSense nowadays is not easy. They can implement some filters using IP addresses but not by using the names of the domains and categories. So, we are not able to exclude some categories from the allowed traffic, such as porn, gambling, etc. To do that, we have to use another product and another web filter that uses DNS. I know that there are some third-party products that could work with pfSense, but I'd like the native pfSense solution to do that."
"The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."
"The solution's internal logging could be improved."
"It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution."
"I want pfSense to add some next-generation firewall features."
"There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages."
 

Pricing and Cost Advice

"The Indian market is different than the European and American markets. When you compare they need to be a bit more aggressive on pricing."
"If you are looking for a quality product, it will come at a higher price. Expecting them to be significantly cheaper is unrealistic. In terms of pricing, it is a bit costly. However, the functionality and support offered are worth it."
"It's very competitive."
"Pricing and licensing is a little bit complicated in FortiGate. They are always on the higher side. This is one issue that we always raise with the company that they should reduce the price according to Indian market requirements. There are no costs in addition to the standard licensing fees."
"Setup costs and pricing depends on many variables, but it's mostly affordable."
"Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive."
"The price of Fortinet FortiGate is the lowest in the market."
"Its licenses cost the same for different subscription plans."
"The price of pfSense seems reasonable. I pay around a hundred dollars a year for pfSense Plus, which is inexpensive for such a complex product. It's also good that they can still release a community edition. If it started to get extremely expensive to the point where it was more of an enterprise-only product that costs thousands of dollars a year or something like that, I might consider stepping down to the community edition or looking elsewhere."
"Its price is fair. I buy the Netgate hardware so that I can support pfSense and Netgate and I have somebody designing the next layer of software for me in the future. I like their model. It is a high-value piece of equipment with a great team behind it."
"I think Netgate pfSense is very fairly priced."
"It is about €1,000. It is a one-time payment. I do not have a monthly or yearly subscription. I don't subscribe to any subscription because I hate cloud services. There are no additional costs."
"The price point is highly competitive."
"I think Netgate should charge something nominal like $50 a year for the community edition to deter people from using it for everything."
"Netgate pfSense stands out as a cost-effective option that delivers excellent value."
"I buy the appliance and accept whatever comes with it, but I am not bought into paid support. When it comes to the pricing of the appliances, they are pretty competitive. The price is pretty competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
12%
Educational Organization
6%
Government
6%
Computer Software Company
22%
Educational Organization
12%
University
12%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

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What needs improvement with Smoothwall Firewall?
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Our use cases are for monitoring and security. The primary purpose of the firewall is maintaining security and benefi...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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