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Netgate pfSense vs Smoothwall Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
589
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
221
Ranking in other categories
No ranking in other categories
Smoothwall Firewall
Ranking in Firewalls
41st
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.3%, down from 21.1% compared to the previous year. The mindshare of Netgate pfSense is 9.1%, down from 14.4% compared to the previous year. The mindshare of Smoothwall Firewall is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate18.3%
Netgate pfSense9.1%
Smoothwall Firewall0.3%
Other72.3%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Himanshu-Sharma - PeerSpot reviewer
Senior Engineer at Qualic
Offers good scalability and monitoring features
There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages. For example, if we're creating a rule, we should be able to do everything on the same page. Just a drop-down thing or something. This would improve productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The firewalls are valuable for threat prevention."
"FortiGate tech support is very good because we get immediate support from them; for example, whenever we raise a ticket, we get an immediate response, and someone attends to help."
"It does not require a lot of maintenance."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"The most useful features in Fortinet FortiGate are the security features, where we can analyze what kind of traffic is inside our network, and we also utilize ZTNA for limiting and managing our network access."
"The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented."
"We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution."
"The pricing is great and very reasonable."
"The solution's web interface is very feature-rich and well-supported."
"The solution is very easy to use and has a very nice GUI."
"pfSense provides a complete package, for some features it could be the first solution in the world, and it is a very good alternative in the market for a firewall solution so you don't need to go to Cisco or other brands with expensive firewalls."
"This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall."
"This is a good product and I have no issues with it."
"The stability is good. I haven't had any issues with the firewall crashing spontaneously."
"pfSense is superior in terms of defending against attacks."
"It's open-source, it's flexible, and has a strong community."
"It was easy to initially deploy it."
 

Cons

"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"FortiGate may include AI capabilities and integrate external threat intelligence. However, version management and backup/restore operations could be improved."
"They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."
"Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines."
"The solution's GUI is not very appealing."
"The solution could improve by having some additional features, such as IBS and better cloud administration."
"I have found the support from Fortinet FortiGate very poor. I do not use them anymore because they are not very good."
"Lacks training for new features."
"We're doing a lot of OpenVPN tunnels, and some of the fields in the OpenVPN setup on the server side do not lend themselves to multiple sites. It's kind of ugly. It's a big list of allowed IP addresses. I'd much rather see that via the table individually."
"This product needs improvements with respect to reporting and auditing."
"I'd like to see some instructional videos as opposed to documentation."
"The technical support is not great. It's very slow."
"Snort or Suricata don't block things they should out of the box. It's always been a pain point of pfSense. If you turn on Snort or Suricata for IPS or IDS, no setting is effectively set and forget. Turning any commercial firewall to the lowest setting will provide you with a decent amount of security with almost zero false positives, but pfSense is not that way. You've got a babysit Snort and Suricata to the point where sometimes you turn it off."
"From the hardware perspective, it seems like there has been a lot of turnover at Netgate. It comes with the territory because processors and other boards change so fast. But I'd like to see more continuity in the product line and a longer lifespan for a specific series. The operating system side of it has been rock solid, and the appliances have been great. I just want to not support many different appliances. I want one we can standardize for several years."
"Something that we would really love to see is a real single pane of glass management for multiple clients."
"The hotspot and the portal feature in this solution are not stable for WiFi access. We use it at least once or twice every day and it crashes. Some modules can be better by improving detection and having new updates. Additionally, we have some issues with clustering and load balancing that could improve."
"There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages."
 

Pricing and Cost Advice

"We pay $500 per year for the license."
"The price of FortiGate support is too expensive."
"The pricing is flexible."
"Fortinet prices are around $600 for the small 40F model, and for licenses, the simplest option is about $300 for a year. They sell licenses that can last for 1, 2, 3, or 5 years."
"Price-wise, it's at a good price point for our market."
"The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features."
"It has a competitive price."
"If you are looking for a quality product, it will come at a higher price. Expecting them to be significantly cheaper is unrealistic. In terms of pricing, it is a bit costly. However, the functionality and support offered are worth it."
"There is an open-source community version that is available."
"It is an open source firewall."
"Netgate pfSense has a great pricing model."
"If you need to buy hardware onto which to install PfSense, go with their boxes on their website, they are great."
"The solution is free. However, you need to pay for support."
"Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
"For what they charge for it, which is maybe $100 a year, it's still good. If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on."
"I am using the free version of pfSense."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
6%
Comms Service Provider
15%
University
13%
Computer Software Company
11%
Educational Organization
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business364
Midsize Enterprise135
Large Enterprise190
By reviewers
Company SizeCount
Small Business170
Midsize Enterprise33
Large Enterprise29
No data available
 

Questions from the Community

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Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
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Also Known As

Fortinet FortiGate Next-Generation Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: March 2026.
885,376 professionals have used our research since 2012.