Find out what your peers are saying about Amazon Web Services (AWS), Genesys, Five9 and others in Contact Center Platforms.
| Product | Market Share (%) |
|---|---|
| NobelBiz OMNI+ | 1.0% |
| NetFortris Call Recording | 0.7% |
| Other | 98.3% |
The NobelBiz Omnichannel solution addresses all companies in the Contact Center Industry. It’s designed to be easily integrated in pre-existing infrastructures and offers a modular approach that helps customers directly manage and alter the application for easier and more efficient use. The software includes all major platforms (Facebook, Twitter, WhatsApp, voice, sms, email, and web chat) and features a simple interface that reduces dependency on IT departments and allows for an effortless transition between channels and easy supervision.
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