We performed a comparison between Nagios XI and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"This is a very good solution and it is simple to use, for any company."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"It's great for monitoring IT services infrastructure."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"I can monitor a software made in-house to software of bigger companies."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios XI is a simple monitoring tool with performance management."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The solution is easy to scale."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"We liked the built-in calculation of health scores."
"One of the excellent features is the service analyzer, which is truly impressive."
"It's scalable and expands well."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The product's stability could be even better."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The Configuration Wizard needs improvement, because not all vendors are present."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"They need more documentation for the plugins."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"Technical support is an area that needs improvement. It is not available 24/7."
"The cost of the license could be lower."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"The license cost is expensive."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
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Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Nagios XI is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Nagios XI vs. Splunk ITSI (IT Service Intelligence) report.
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