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Nagios XI vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI enhances efficiency and time management but concerns about increased costs affect ROI perception across organizations.
Sentiment score
8.0
Splunk ITSI quickly delivers ROI by enhancing visibility, reducing costs, and improving performance with centralized data and efficient analytics.
 

Customer Service

Sentiment score
6.5
Nagios XI support is mixed; praised for responsiveness but criticized for high cost, complex licensing, and delayed responses.
Sentiment score
6.5
Splunk ITSI support is generally good, but experiences vary by company size and issue, with occasional delays reported.
The technical support is excellent, and I would rate it at ten.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for small to medium environments but faces challenges in large infrastructures and cloud adaptability.
Sentiment score
7.9
Splunk ITSI efficiently scales with clustering and machine learning, handling large data volumes and scoring high in scalability ratings.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
Splunk is highly scalable, with the ability to expand efficiently.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable, but large deployments may experience performance issues, database problems, and minor network dependencies.
Sentiment score
7.9
Splunk ITSI offers high reliability and stability, especially in cloud deployments, with minor issues related to infrastructure and data consistency.
It is very stable.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
 

Room For Improvement

Nagios XI's interface is outdated, lacks scalability, needs better cloud integration, APIs, automation, and improved documentation.
Splunk ITSI needs better integration, user interface, predictive analytics, machine learning, real-time alerting, automated response, and user support.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
 

Setup Cost

Nagios XI provides cost-efficient enterprise-level monitoring with reasonable pricing, appreciated for its features and open-source options.
Splunk ITSI is a costly but comprehensive tool, valued for its observability despite complex licensing and high pricing.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
 

Valuable Features

Nagios XI provides customizable, flexible, and scalable IT infrastructure monitoring with real-time alerts and extensive plugin support.
Splunk IT Service Intelligence enhances incident management with agile data handling, advanced analytics, and effective troubleshooting features for quick issue resolution.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
 

Categories and Ranking

Nagios XI
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (17th), Server Monitoring (9th), IT Infrastructure Monitoring (16th), Cloud Monitoring Software (17th)
Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), IT Alerting and Incident Management (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Nagios XI is designed for IT Infrastructure Monitoring and holds a mindshare of 3.7%, down 4.0% compared to last year.
Splunk ITSI (IT Service Intelligence), on the other hand, focuses on IT Alerting and Incident Management, holds 4.0% mindshare, up 1.4% since last year.
IT Infrastructure Monitoring
IT Alerting and Incident Management
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Sunil K R - PeerSpot reviewer
Helps improve our incident response time, and our mean time to resolve, but visibility is limited
In my previous project, I successfully led the end-to-end deployment of a Splunk migration. The process went smoothly thanks in part to Splunk's professional services team. They conducted a thorough assessment, identified all our potential pain points, and developed a tailored solution and migration plan. This comprehensive approach ensured a seamless transition. Our core deployment team consisted of 5 internal members and two specialists from Splunk. Additionally, the project included a project manager and a product owner. We also benefited from the expertise of two professional service consultants and two representatives from the customer's side. An on-site admin architect further provided valuable technical support. Throughout the deployment process, we leveraged support from various resources whenever necessary. This included assistance with configuration changes, deployments, and other related tasks. We also collaborated effectively with our teammates to ensure a smooth and successful implementation.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
7%
Financial Services Firm
6%
Manufacturing Company
5%
Financial Services Firm
21%
Computer Software Company
14%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules. This would help manage vulnerabilities effectively, allowing my organi...
 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about Nagios XI vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
850,671 professionals have used our research since 2012.