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N-able Cove Data Protection vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
N-able Cove Data Protection provides high ROI, efficient backups, cost savings, seamless transitions, and reduced downtime compared to competitors.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
I have experienced time savings and money savings.
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
 

Customer Service

Sentiment score
7.6
N-able Cove Data Protection offers fast, knowledgeable support via multiple channels, ensuring high user satisfaction despite minor frustrations.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
if it gets complicated, the backend support comes in quickly
If I raise a ticket, they get back to me.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
 

Scalability Issues

Sentiment score
7.8
N-able Cove Data Protection is praised for adaptability, ease of integration, scalability, advanced features, with minor storage issues.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
 

Stability Issues

Sentiment score
8.1
N-able Cove Data Protection is praised for stability, minor issues, compatibility, and reliability with minimal downtime over years.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
 

Room For Improvement

N-able Cove Data Protection needs improvements in dashboard, cloud integration, backup speed, disaster recovery, and support response.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
There should be the ability to take out data from Microsoft 365 in a portable format.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
 

Setup Cost

Enterprise users appreciate N-able Cove Data Protection's fair pricing, flexibility, no lock-ins, and competitive costs compared to others.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
 

Valuable Features

N-able Cove Data Protection provides reliable cloud-based data protection with easy management, fast setup, and seamless integration for diverse needs.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
The most valuable feature of N-able Cove Data Protection is its ease of use.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
 

Categories and Ranking

N-able Cove Data Protection
Ranking in Backup and Recovery
41st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
Cloud Backup (16th), SaaS Backup (7th), MSP Backup (1st)
Unitrends
Ranking in Backup and Recovery
33rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of N-able Cove Data Protection is 1.1%, down from 1.2% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Unitrends0.5%
N-able Cove Data Protection1.1%
Other98.4%
Backup and Recovery
 

Featured Reviews

Per MøllerJacobsen - PeerSpot reviewer
Delivers cost-effective data backup with room for search improvements
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.
Derek Schneider - PeerSpot reviewer
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
9%
Real Estate/Law Firm
8%
Retailer
17%
Manufacturing Company
13%
Educational Organization
11%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
No data available
 

Overview

 

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about N-able Cove Data Protection vs. Unitrends and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.