N-able Cove Data Protection vs Unitrends comparison

N-able Cove Data Protection

Read 34 Unitrends reviews

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84% willing to recommend

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Executive SummaryUpdated on Sep 11, 2024

Unitrends and N-able Cove Data Protection are both robust data protection solutions. Users exhibit greater satisfaction with Unitrends' features and customer support, whereas N-able Cove Data Protection is praised for its comprehensive data protection capabilities and ease in deployment.

Features: Unitrends offers automated recovery testing, efficient backup processes, and strong customer support. N-able Cove Data Protection offers advanced threat detection, continuous data protection, and proactive threat management.

Room for Improvement: Unitrends could benefit from a more intuitive configuration process, enhanced performance analytics, and improved performance insights. N-able Cove Data Protection users desire quicker support response times, better reporting tools, and enhancements in customer service efficiency.

Ease of Deployment and Customer Service: Unitrends has straightforward deployment with occasional complexities requiring thorough customer support. N-able Cove Data Protection boasts a seamless installation process but garners mixed reviews on customer service efficiency.

Pricing and ROI: Unitrends users mention reasonable setup costs and notable ROI over time. Feedback about N-able Cove Data Protection highlights its competitive pricing and quicker returns on investment.

To learn more, read our detailed N-able Cove Data Protection vs. Unitrends Report (Updated: June 2025).

N-able Cove Data Protection vs. Unitrends

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

N-able Cove Data Protection

Ranking in Backup and Recovery

30th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Cloud Backup (17th), SaaS Backup (8th), MSP Backup (2nd)

Unitrends

Ranking in Backup and Recovery

36th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of N-able Cove Data Protection is 1.2%, up from 1.2% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Per MøllerJacobsen

Senior consultant at Azend A/S

Delivers cost-effective data backup with room for search improvements

The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."

"The monitoring makes it very easy to check whether a backup has gone bad."

"It provides a single dashboard for all types of data protection, we monitor everything through a single dashboard. It simplifies everything overall. It allows us to see everything, whether passing or failing any issues, any problems through a single pane of glass that we don't have to click through or adjust as we go forward."

"The product is simple to use and manage. The customers have access to verify the backups."

"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."

"The initial setup of N-able Cove Data Protection was very easy."

"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

More N-able Cove Data Protection pros

"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."

"Stability-wise, I rate this solution a nine out of ten."

"It's not easy to scale it."

"They have great support."

"Backup/archive to multiple locations."

"I am impressed with the tool's reporting and UniView features."

"It is a quick and easy way to organize my backups and to keep track of them."

"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."

More Unitrends pros

Cons

"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."

"A disaster recovery console would be an improvement for the product."

"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."

"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."

"A better default view on my dashboard would be great. There is a lot of useless information there that it pulls up. They could present the dashboard slightly better, in terms of the extra information after the first five columns. The first five columns are awesome. After that, I don't care about the rest, and there are another seven things after that."

"The recovery side, the restore side, could be a little more optimized."

More N-able Cove Data Protection cons

"Network-based storage stability could be improved."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"There's a lot that can be made better. For example, it could be more scalable."

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."

"I would like to see the real-time replication process improved, and a zero RPO feature added."

"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

More Unitrends cons

Pricing and Cost Advice

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"The price isn't extreme, but I'd love to pay less."

"I believe that the price is very reasonable in comparison to other options. It is cheaper than both Redstor and Acronis and, since we are now using our own on-premise cloud, there is absolutely no comparison since we have unlimited storage rather than paying per gigabyte used for their onsite storage. We are currently able to backup fifty computers for the same price that we use to backup five computers."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The pricing, for now, is good. The package that they gave us recently is pretty good. It depends on how many clients you have, and you pay for certain terabytes per license. These terabytes, if not used, are pooled together."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"N-able Cove Data Protection is an averagely-priced product."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

More N-able Cove Data Protection pricing and cost advice

"Pricing model constantly changes."

"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."

"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."

"Unitrends is an expensive solution."

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"Their licensing depended on the number of CPUs you had."

"With respect to cost, my advice is to get what you need."

"No comment."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Comms Service Provider

Real Estate/Law Firm

Computer Software Company

13%

Retailer

11%

Manufacturing Company

10%

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

What needs improvement with N-able Backup?

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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Product Reports

N-able Cove Data Protection

June 2025

Download N-able Cove Data Protection product report

Download Unitrends product report

May 2025

Also Known As

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

No data available

Overview

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

Computer Depot, Leading Edge Computers, IT Logic Australia

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology