

TIBCO BusinessWorks and MuleSoft Composer compete in integration solutions. MuleSoft Composer is favored for its flexibility and ease of integration.
Features: TIBCO BusinessWorks offers robust connectivity, powerful transformation capabilities, and extensive capabilities of adapters. MuleSoft Composer provides API-led connectivity, seamless integration with Salesforce, and comprehensive integration features.
Room for Improvement: TIBCO BusinessWorks could improve on easing its complexity, enhancing intuitive design, and simplifying the user interface. MuleSoft Composer might enhance its legacy system support, expand support for non-Salesforce environments, and improve offline capabilities.
Ease of Deployment and Customer Service: MuleSoft Composer is praised for straightforward deployment and strong customer support. TIBCO BusinessWorks, though robust in deployment, is perceived as more complex.
Pricing and ROI: TIBCO BusinessWorks involves higher setup costs, leading to a longer ROI time. MuleSoft Composer offers a scalable model with lower upfront costs, resulting in quicker ROI.
The technical support from TIBCO BusinessWorks is very good.
Customer service is very helpful.
I rate TIBCO technical support as fantastic on a scale of one to ten.
It is not like AWS where I can add memory or more servers.
TIBCO BusinessWorks is quite stable and scales very well, so we are happy.
It is stable, however, every now and then, it just ends.
It would be better to concentrate on one platform and develop everything on it for the integrated development environment.
AI-driven features in TIBCO BusinessWorks would be beneficial, so that our business tech BA can do the development rather than needing programmers.
Performance and latency could be enhanced.
The learning curve takes time compared to webMethods.
Because we have enterprise licenses, the pricing for TIBCO BusinessWorks is quite reasonable for us, so we do not see any issue.
The current licensing cost for the product involves our resource sourcing team for negotiations.
Pricing is for an enterprise application, so the company pays for it with a company license.
It has more options for installation and architecture because it can run entirely on-premise.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
When I have an architecture designed to plug in the service itself with BW, it makes things much easier.
TIBCO BusinessWorks' real-time data exchange capability has benefited our customers greatly; we conduct a lot of messaging with Superstream and external partners, so it works well for us.
| Product | Market Share (%) |
|---|---|
| TIBCO BusinessWorks | 0.9% |
| MuleSoft Composer | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 24 |
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