MSP360 Backup vs Veritas System Recovery comparison

MSP360 and Veritas are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #34, while Veritas is ranked #29 with an average rating of 7.3. MSP360 holds a 0.9% mindshare in DRS, compared to Veritas’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 70% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
355 Comparison Views

100% willing to recommend

Veritas System Recovery

Read 8 Veritas System Recovery reviews

786 Views
299 Comparison Views

70% willing to recommend

MSP360 Backup

Veritas System Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and Veritas System Recovery are competitors in the data backup and recovery sector. Veritas System Recovery is perceived as superior in features, providing an edge despite MSP360 Backup offering better pricing and support.

Features: MSP360 Backup provides cloud-based storage options, flexible backup scheduling, and integrates with multiple cloud providers such as Amazon and Azure. Veritas System Recovery offers robust disaster recovery capabilities, hardware-independent restoration, and excellent system state restoration for bare-metal recoveries.

Room for Improvement: MSP360 Backup could enhance its disaster recovery features, improve on-premises recovery processes, and expand technical support for complex scenarios. Veritas System Recovery might benefit from simplifying its setup, reducing its dependence on technical expertise, and adjusting its pricing model to be more competitive.

Ease of Deployment and Customer Service: MSP360 Backup is appreciated for its straightforward deployment and efficient support, making it suitable for users with limited technical expertise. Veritas System Recovery, though requiring more technical involvement for deployment, provides comprehensive support and advanced recovery customization beneficial for complex IT environments.

Pricing and ROI: MSP360 Backup generally offers a lower upfront cost with flexible pricing plans, leading to a faster ROI, especially in cloud environments. Veritas System Recovery, while priced higher, justifies its cost with a rich feature set providing long-term value, particularly appealing to enterprises with advanced recovery requirements.

To learn more, read our detailed MSP360 Backup vs. Veritas System Recovery Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. Veritas System Recovery

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

34th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Cloud Backup (46th), MSP Backup (7th)

Veritas System Recovery

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.9%, up from 0.8% compared to the previous year. The mindshare of Veritas System Recovery is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Market Share Distribution
Product	Market Share (%)
Veritas System Recovery	0.8%
MSP360 Backup	0.9%
Other	98.3%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Sareesh V

Sr.System Administrator at Suwaidi

The solution can be used for DR testing and allows running an infinite number of full backups

When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The initial setup is very easy. It's not overly complex."

"MSP360 Backup's most valuable feature is its backup interface."

"It has allowed me to implement a cost effective, highly configurable solution."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is simple to use and easy to configure."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

"Offers good recovery quickly."

"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."

"You can back up the whole image."

"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."

"The installation was straightforward."

"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."

"It has a user-friendly interface."

"The solution has helped reduce my company's cost by around 50 to 60 percent."

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The graphics are looking a bit old and should be updated."

"The product could be more user-friendly."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"The product's integration capabilities are an area with certain shortcomings where improvements are required."

"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."

"We faced issues with recovery and restoration."

"Veritas System Recovery’s pricing and local support need some improvement."

"The pricing could be cheaper."

"The reliability is sometimes lacking."

"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."

"It needs an easier interface."

More Veritas System Recovery cons

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

20%

Manufacturing Company

16%

Energy/Utilities Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Ask a question

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What do you like most about Veritas System Recovery?

The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual ...

See all answers

What needs improvement with Veritas System Recovery?

The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amou...

See all answers

What is your primary use case for Veritas System Recovery?

I use the solution for daily backup and the restoration of backup files.

See all answers

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Compared 33% of the time

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Compared 26% of the time

Veritas NetBackup vs Veritas System Recovery

Compared 16% of the time

Acronis Cyber Protect vs Veritas System Recovery

Compared 15% of the time

Commvault Cloud vs Veritas System Recovery

Compared 11% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

Disaster Recovery (DR) Software

September 2025

Download Veritas System Recovery product report

Also Known As

Cloudberry Backup

Veritas System Recovery 18, System Recovery 18, System Recovery

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Veritas System Recovery 18 delivers superior backup and disaster recovery for servers, desktops, and laptops with a single unified solution that enables businesses to recover from downtime or disasters in minutes. With patented Restore Anyware technology, IT administrators can rapidly restore exactly what they need, when and where they need it - including entire physical and virtual machines to bare metal or dissimilar hardware as well as files, folders, and granular application objects. Unlike other technologies, Veritas System Recovery also provides cross-platform Physical to-Virtual (P2V), Virtual-to-Virtual (V2V), and Virtual to-Physical (V2P) recoveries, making it the perfect complement to physical and virtual environments.

Veritas

Sample Customers

StratX

Mother's Nutritional Center, Occidental Technical Group

Buyer's Guide

MSP360 Backup vs. Veritas System Recovery

September 2025

Free Report: MSP360 Backup vs. Veritas System Recovery

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