MSP360 Backup vs Veritas System Recovery comparison

MSP360 and Veritas are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #31, while Veritas is ranked #32. MSP360 holds a 2.1% mindshare in DRS, compared to Veritas’s 1.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 70% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

5,475 Views
1,588 Comparison Views

100% willing to recommend

Veritas System Recovery

Read 8 Veritas System Recovery reviews

1,957 Views
1,409 Comparison Views

70% willing to recommend

MSP360 Backup

Veritas System Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and Veritas System Recovery are competitors in the data backup and recovery sector. Veritas System Recovery is perceived as superior in features, providing an edge despite MSP360 Backup offering better pricing and support.

Features: MSP360 Backup provides cloud-based storage options, flexible backup scheduling, and integrates with multiple cloud providers such as Amazon and Azure. Veritas System Recovery offers robust disaster recovery capabilities, hardware-independent restoration, and excellent system state restoration for bare-metal recoveries.

Room for Improvement: MSP360 Backup could enhance its disaster recovery features, improve on-premises recovery processes, and expand technical support for complex scenarios. Veritas System Recovery might benefit from simplifying its setup, reducing its dependence on technical expertise, and adjusting its pricing model to be more competitive.

Ease of Deployment and Customer Service: MSP360 Backup is appreciated for its straightforward deployment and efficient support, making it suitable for users with limited technical expertise. Veritas System Recovery, though requiring more technical involvement for deployment, provides comprehensive support and advanced recovery customization beneficial for complex IT environments.

Pricing and ROI: MSP360 Backup generally offers a lower upfront cost with flexible pricing plans, leading to a faster ROI, especially in cloud environments. Veritas System Recovery, while priced higher, justifies its cost with a rich feature set providing long-term value, particularly appealing to enterprises with advanced recovery requirements.

To learn more, read our detailed MSP360 Backup vs. Veritas System Recovery Report (Updated: August 2026).

Buyer's Guide

MSP360 Backup vs. Veritas System Recovery

August 2026

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Helped 908,858 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

31st

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Cloud Backup (43rd), MSP Backup (6th)

Veritas System Recovery

Ranking in Disaster Recovery (DR) Software

32nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.8% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	2.1%
Veritas System Recovery	1.8%
Other	96.1%

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Shashikant Patel

IT Manager at Canara Robeco

An easy to maintains solution useful to manage daily backup and the restoration of backup files

I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"MSP360 Backup's most valuable feature is its backup interface."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The initial setup is very easy. It's not overly complex."

More MSP360 Backup pros

"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."

"It has a user-friendly interface and configures and integrates nicely with other products."

"The installation was straightforward."

"Offers good recovery quickly."

"It has a user-friendly interface."

"You can back up the whole image."

"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."

"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."

More Veritas System Recovery pros

Cons

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The solution's pricing is very high."

"The graphics are looking a bit old and should be updated."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"The product's integration capabilities are an area with certain shortcomings where improvements are required."

"It needs an easier interface."

"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."

"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."

"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."

"Lacks the ability to protect the database snapshot."

"Veritas System Recovery’s pricing and local support need some improvement."

"We faced issues with recovery and restoration."

More Veritas System Recovery cons

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Construction Company

14%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

13%

Computer Software Company

12%

Construction Company

12%

Energy/Utilities Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

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Compared 4% of the time

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Compared 4% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

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Veeam Data Platform vs Veritas System Recovery

Compared 8% of the time

Dell RecoverPoint for Virtual Machines vs Veritas System Recovery

Compared 7% of the time

Commvault Cloud vs Veritas System Recovery

Compared 5% of the time

VMware Live Recovery vs Veritas System Recovery

Compared 5% of the time

HPE Zerto Software vs Veritas System Recovery

Compared 3% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

July 2026

Download MSP360 Backup product report

Buyer's Guide

Disaster Recovery (DR) Software

August 2026

Download Veritas System Recovery product report

Also Known As

Cloudberry Backup

Veritas System Recovery 18, System Recovery 18, System Recovery

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Veritas System Recovery offers a user-friendly experience, capturing system states for seamless restoration. Unlimited full backups and straightforward installation highlight its comprehensive backup capabilities.

Veritas System Recovery is designed for effective backup and recovery operations. Its intuitive interface ensures ease in monitoring and reporting, while its cloud variant enhances data protection through monthly full backups. Users can efficiently restore or migrate systems across environments. This unified solution, suitable for desktops, requires no extra installations for virtual or on-premises setups. While improvements are needed in pricing and integration, it remains a reliable tool for database and application backups.

What are the key features of Veritas System Recovery?

User-Friendly Interface: Ensures ease of use with efficient monitoring.
Unlimited Full Backups: Allows extensive data retention.
Monthly Cloud Backups: Enhances data security in cloud environments.
Seamless System Migration: Facilitates easy transitions between environments.
Comprehensive Image Backup: Supports quick and reliable recovery processes.

What benefits should users consider in reviews?

Data Protection: Reliable backup solutions for critical applications.
System Restoration: Quick recovery from data loss incidents.
Easy Deployment: Streamlined installation process enhances usability.
Unified Solution: Simplifies backup procedures across environments.
Cloud Integration: Offers enhanced security for cloud-stored data.

In various industries, Veritas System Recovery is extensively used for database and application backups, image storage, and restoration processes. IT consultants integrate this tool for daily backups and centralized data storage, making it ideal for regular disaster recovery testing involving platforms like Oracle and Exchange. It serves efficiently in cloud data protection, and help desk server backup, ensuring stability and reliability without significant issues.

Veritas

Sample Customers

StratX

Mother's Nutritional Center, Occidental Technical Group

Buyer's Guide

MSP360 Backup vs. Veritas System Recovery

August 2026

Free Report: MSP360 Backup vs. Veritas System Recovery

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