Arcserve UDP vs MSP360 Backup comparison

Cancel
You must select at least 2 products to compare!
Arcserve Logo
5,245 views|3,571 comparisons
MSP360 Logo
1,096 views|872 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and MSP360 Backup based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arcserve UDP vs. MSP360 Backup Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ROI is very good because of the speed of the backup.""Our customers are happy with the product’s functionality.""There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good.""The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.""The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V.""It allows us to back up all the servers and centrally manage them.""We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature.""It's simple to set up."

More Arcserve UDP Pros →

"The most valuable feature of MSP360 Backup is its reliability.""Block level transfers have significantly reduced the amount of time for transfers over some other solutions""The initial setup is very easy. It's not overly complex.""Technical support is very good.""It has allowed me to implement a cost effective, highly configurable solution.""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""The solution is easy to access and handles things efficiently."

More MSP360 Backup Pros →

Cons
"Every time I change the disc, I have to do a full backup.""The product is not user-friendly.""The support could be more knowledgeable and faster.""They could work on their marketing approach. I don't see many people leveraging it.""The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear.""We could not go into granular details of retrieving backup information.""I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those.""Licensing is an area that needs improvement."

More Arcserve UDP Cons →

"The product could be more user-friendly.""The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The solution's pricing is very high.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

More MSP360 Backup Cons →

Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Ranking
    15th
    out of 131 in Backup and Recovery
    Views
    5,245
    Comparisons
    3,571
    Reviews
    16
    Average Words per Review
    487
    Rating
    7.8
    43rd
    out of 131 in Backup and Recovery
    Views
    1,096
    Comparisons
    872
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Cloudberry Backup
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    StratX
    Top Industries
    REVIEWERS
    Construction Company22%
    Non Tech Company11%
    Wholesaler/Distributor6%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government7%
    Comms Service Provider7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company8%
    Real Estate/Law Firm7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business57%
    Midsize Enterprise20%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    Buyer's Guide
    Arcserve UDP vs. MSP360 Backup
    March 2024
    Find out what your peers are saying about Arcserve UDP vs. MSP360 Backup and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Arcserve UDP is ranked 15th in Backup and Recovery with 40 reviews while MSP360 Backup is ranked 43rd in Backup and Recovery with 15 reviews. Arcserve UDP is rated 7.6, while MSP360 Backup is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Arcserve UDP vs. MSP360 Backup report.

    See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.