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MSP360 Backup vs N2W comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
51st
Ranking in Cloud Backup
36th
Ranking in Disaster Recovery (DR) Software
30th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
N2W
Ranking in Backup and Recovery
5th
Ranking in Cloud Backup
4th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.6
Reviews Sentiment
5.1
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
MSP360 Backup1.5%
Other96.9%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is simple to use and easy to configure."
"I would recommend the solution; it's a very trustworthy solution."
"MSP360 Backup's most valuable feature is its backup interface."
"General ease of use and performance of the Windows version is the most valuable feature."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Overall, the product is successful with the SMB market, which means that price and service costs are aligned with the SMB market and well accepted by customers."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"It is an easy-to-use tool, easy to install, very intuitive, and saves time."
"We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
"N2WS is a perfect backup solution for AWS EC2 instances and VPC backups, and it has made our backup process and monitoring simple and effective."
"N2WS is a powerful solution with a rich set of features designed to address even the most complex backup and disaster recovery requirements."
"I absolutely love this software and the peace of mind it brings to me and my organization."
"The most valuable feature is the ease of use."
 

Cons

"The other issue is that I don't like the implementation of the SQL backup."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
"The solution's pricing is very high."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"An additional feature within resource control would be to automatically downgrade volumes to a cheaper storage tier through a policy or when instances are stopped via the resource manager."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"Deployment is one area that could use improvement."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"The GUI could be slightly improved."
"The reporting engine could be easier to use, but it does a good enough job for what is needed."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"The GUI has room for improvement."
 

Pricing and Cost Advice

"We have a very good return on investment."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The price is not cheap, nor is it costly."
"It's very economical and worth the cost."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Construction Company
14%
Outsourcing Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2W is a fixed cost based on the edition you want to use. All I would suggest is keeping an eye on billing in AWS, as N2W leverages AWS services such as the N2W instance hosting and...
What needs improvement with N2WS Backup & Recovery?
There is room for improvement in the S3 storage backup for S3-backed services such as AWS Transfer Family.
What is your primary use case for N2WS Backup & Recovery?
We used N2W primarily as part of our wider disaster recovery (DR) strategy in the business as a way to protect assets in AWS and to automatically schedule utilization of resources.
 

Comparisons

 

Also Known As

Cloudberry Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

StratX
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about MSP360 Backup vs. N2W and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.