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MSP360 Backup vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
56th
Ranking in Cloud Backup
44th
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (6th)
N2W
Ranking in Backup and Recovery
6th
Ranking in Cloud Backup
5th
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
9.6
Reviews Sentiment
5.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.8% compared to the previous year. The mindshare of N2W is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.6%
MSP360 Backup1.4%
Other97.0%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"MSP360 Backup's most valuable feature is its backup interface."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"I would recommend the solution; it's a very trustworthy solution."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is easy to access and handles things efficiently."
"The product is successful with the SMB market."
"The combination of disaster recovery, backups, and scheduling helps us be flexible with our approach to backup, start and stop times while being cost-effective."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"N2WS is a perfect backup solution for AWS EC2 instances and VPC backups, and it has made our backup process and monitoring simple and effective."
"The most valuable feature is the ease of use."
"It is an easy-to-use tool, easy to install, very intuitive, and saves time."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
 

Cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"I would like them to make the controls a bit more user-friendly. The UI is a little dated and hard to use."
"Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier."
"The solution could benefit from a friendlier UI."
"The only challenges we have because we are enterprise level and have so many accounts is that the rollout of the new JSON scripts that come out when you upgrade sometimes can be a little tedious."
"The user interface feels somewhat dated and could benefit from modernization."
"The GUI has room for improvement."
 

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It's very economical and worth the cost."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The price is not cheap, nor is it costly."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
16%
Outsourcing Company
9%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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What is your experience regarding pricing and costs for N2WS Backup & Recovery?
Pricing is reasonable considering the features provided, especially for organizations heavily invested in AWS. The cost savings from automation and lifecycle management can offset the licensing cos...
What needs improvement with N2WS Backup & Recovery?
While the platform is strong overall, the user interface could be further modernized and made more intuitive in certain areas, especially when navigating complex environments. Reporting and analyti...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case is automated backup and disaster recovery for AWS workloads across multiple accounts and regions. We use N2WS to protect EC2 instances, EBS volumes, and critical application da...
 

Comparisons

 

Also Known As

Cloudberry Backup
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

StratX
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about MSP360 Backup vs. N2W and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.