

PRTG Network Monitor and Moogsoft both compete in the network monitoring software category. Moogsoft has the upper hand in features due to its comprehensive capabilities and AI-driven insights, which justify its higher cost.
Features: PRTG Network Monitor is valued for its ease of setup, scalability, and comprehensive alerting features, providing robust reliability for infrastructure monitoring. Moogsoft offers advanced event correlation and observability features, integrating seamlessly with various IT monitoring tools for efficient incident management.
Room for Improvement: PRTG Network Monitor users suggest enhancements in template management, map flexibility, and cloud-native sensors. Advanced monitoring and more flexible licensing options could improve its offerings. Moogsoft could benefit from better integration options, an intuitive setup process, and expanded machine learning features to fully leverage its capabilities.
Ease of Deployment and Customer Service: PRTG Network Monitor provides a straightforward setup, especially in on-premises environments, although remote assistance can be limited. Users express a need for improved support interaction. Moogsoft offers flexible deployment across cloud environments, but the initial setup is often complex and could improve in proactively resolving support issues.
Pricing and ROI: PRTG Network Monitor stands out for affordability with flexible licensing options and a free version with limited sensors, making it ideal for smaller businesses. Its pricing model often provides good returns by preventing downtime. Moogsoft, while more expensive, offers significant ROI with features that efficiently manage incidents, making it suitable for complex environments needing detailed monitoring and analytics.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.


| Product | Market Share (%) | 
|---|---|
| PRTG Network Monitor | 4.4% | 
| Moogsoft | 0.9% | 
| Other | 94.7% | 



| Company Size | Count | 
|---|---|
| Small Business | 5 | 
| Midsize Enterprise | 4 | 
| Large Enterprise | 11 | 
| Company Size | Count | 
|---|---|
| Small Business | 59 | 
| Midsize Enterprise | 18 | 
| Large Enterprise | 45 | 










Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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