Sales Creatio and monday.com are competing in the realm of project and sales management solutions. Sales Creatio has the upper hand due to its customizable platform and competitive pricing, attracting users looking for agility and cost-effectiveness.
Features: Sales Creatio provides a customizable platform with low-code/no-code capabilities, fostering platform agility. It's GDPR compliant, ensuring data safety and easy integration across channels. The pricing transparency at $60 per user monthly is a standout feature. On the other hand, monday.com is praised for its automation capabilities, robust project tracking, and user-friendly design, making it adaptable to various project environments. It offers scalability and extensive integration options, aiding collaboration and project visualization.
Room for Improvement: Sales Creatio could enhance its mobile app, streamline email integrations, and provide more intuitive documentation and training materials. Meanwhile, monday.com's notification system and automation options need improvements. Users desire better mobile functionality, reduced downtime, enhanced board customization, and smoother platform integrations for an optimized experience.
Ease of Deployment and Customer Service: Sales Creatio offers flexible deployment with on-premises and cloud options, backed by strong technical support. Some users suggest enhancing response times and support comprehensiveness. monday.com, being cloud-based, receives praise for its professional and prompt support, although users seek more proactive training and engagement to maximize feature utilization.
Pricing and ROI: Sales Creatio is seen as a cost-effective option, notably with pricing lower than competitors like Salesforce, making it attractive for budget-conscious users. It offers significant ROI by improving efficiency post-implementation. Conversely, while monday.com is perceived as more expensive, especially for enterprises, users acknowledge the justified cost due to time savings and productivity boosts. Its transparent pricing can accumulate with feature expansions, but its overall value remains appreciated.
I would rate their customer service a ten.
We have had some issues where I needed to contact the customer support manager, but they ensured the issues were resolved.
The company is oriented in its support policy as Microsoft is, but I think Creatio is not as big or mature as Microsoft, and the support is not very good for me.
If I want to make accessibility much more, I can create my own data center and own clusters with the non-functional requirements that I need.
I do not recommend it for telecom operations or production operations, but for office operations, it is not critical.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
We had a client who needed quick order processing and invoice generation, and we experienced delays in terms of performance which left the client dissatisfied.
It is a solution aimed at middle and big companies since the minimal price for a license is $10,000 plus some costs for integration.
It is quite expensive.
The marketplace is complicated for customers and primarily benefits partners.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
If I need deep customization, I can use C# code to create modules and connect to Creatio for much more customization.
We had to integrate multiple systems for one client, and the process was straightforward.
| Product | Market Share (%) |
|---|---|
| monday.com | 1.1% |
| Sales Creatio | 1.0% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 26 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales
Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.
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