Sales Creatio and Monday.com are top contenders in the CRM and project management sectors, offering unique features and benefits to their users. Based on the data, Monday.com seems to have an edge with its user-friendly interface and comprehensive project management tools.
Features: Sales Creatio offers a customizable platform with low-code/no-code capabilities, integration options, and deployment versatility in both cloud and on-premises settings. Its lead and opportunity management features add value. Monday.com provides a user-friendly experience with detailed task breakdowns, automation, project management tools like Gantt charts, dashboards, and strong integration capabilities, which are highly appreciated by users.
Room for Improvement: Sales Creatio could improve its mobile app, custom integration options, and configurations for field service and marketing modules. It also needs enhancements in API development and PDF generation. Monday.com could focus on enhancing its automation, expand board limits, and optimize user management and notification systems, while also working on better integration with CRM systems and mobile app functionality.
Ease of Deployment and Customer Service: Sales Creatio offers flexibility with cloud and on-premises deployment, catering to specific infrastructure needs with highly regarded customer support, although issues with marketing support exist. Monday.com focuses on cloud deployment with commendable setup simplicity and responsive customer service, despite costs being a challenge for smaller businesses.
Pricing and ROI: Sales Creatio is cost-effective, offering substantial functionality at lower costs than larger CRMs, leading to high user satisfaction and positive implementation impacts. Monday.com, while slightly more expensive, is considered valuable for money with its extensive features. Both emphasize transparent pricing, but careful consideration is needed for Monday.com to optimize value based on user numbers.
I would rate their customer service a ten.
We have had some issues where I needed to contact the customer support manager, but they ensured the issues were resolved.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
We had a client who needed quick order processing and invoice generation, and we experienced delays in terms of performance which left the client dissatisfied.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Sales Creatio's modules are easier to use with drag and drop functionality and configuration options.
| Product | Market Share (%) |
|---|---|
| monday.com for Enterprise | 1.9% |
| Sales Creatio | 0.9% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales
Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.
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