monday.com and Smartsheet compete in the project management software category. monday.com seems to have the upper hand in customization and integration capabilities, while Smartsheet offers a familiar Excel-like interface, appealing to users familiar with spreadsheets.
Features: monday.com for Enterprise offers extensive automation and project management features, making it highly customizable for diverse workflows. Its intuitive visual layout, efficient automation, and comprehensive integration capabilities are highlighted by users. Smartsheet is praised for its Excel-like interface that resonates with users familiar with spreadsheets. It provides effective collaborative tools and flexible project management features suited for both traditional and Agile methodologies.
Room for Improvement: Users of monday.com point out that the interface can appear cluttered, especially with notifications, and that template customization could be enhanced. Additional automation options are desired, and the mobile app requires more functionality. Smartsheet faces criticism for limited real-time updates, integration capabilities, and a steeper learning curve due to deep functionality. Users suggest more intuitive and effective dashboard and reporting features.
Ease of Deployment and Customer Service: Both monday.com and Smartsheet offer deployment on the public cloud, providing flexibility and remote access. Smartsheet also provides on-premises and hybrid solutions, offering greater configuration flexibility for corporate environments, while monday.com focuses primarily on public cloud. Customer service for monday.com receives mixed reviews, with variability in responsiveness. Smartsheet generally garners positive feedback for proactive support but occasionally experiences delayed responses.
Pricing and ROI: monday.com has a tier-based pricing system that offers scalability but may be expensive for smaller teams. Its ROI is frequently noted as positive due to improved productivity and time-saving automation features. Smartsheet is often more affordable for small setups, requiring only project managers to have licenses, which is cost-effective for large, collaborative projects. However, enterprise-level features can substantially increase costs, and custom solutions may require additional investments. Both products demonstrate ROI in enhanced workflow efficiency and project collaboration.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Monday.com for Enterprise is designed to enhance task tracking, notifications, and project overview, offering customizable dashboards and flexible integrations for efficient management across diverse teams.
Monday.com for Enterprise is a powerful tool for task and project management, offering automation to streamline processes and customizable dashboards for comprehensive project views. Built for ease of use, it supports collaborative features like file sharing and board customization, which facilitate effective communication and workflow optimization. While it provides robust templates and views such as Gantt charts and Kanban for seamless operations, users note room for improvement in performance, responsiveness, and integration capabilities.
What are the key features of Monday.com for Enterprise?Monday.com for Enterprise is applied across sectors like marketing, HR, construction, and software development for CRM, resource management, and remote collaboration. It aids teams with timeline tracking, automated workflows, and efficient task delegation, emphasizing user-friendly design and adaptable integration capabilities.
Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.
Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.
What are Smartsheet's most important features?Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.
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