The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way. Singularity also lacks web filtering, a feature that came with other solutions we previously used. When we evaluated Singularity, we also did PoCs for EDR solutions by Trend Micro and Kaspersky. All of them had the ability to manage which websites were allowed. We need to do a workaround and use the firewall to block web access, but it doesn't take what we say as a wild card entry, so we have to define every part. That is one major disadvantage, but we have provided this feedback to the Sentinel support team and requested feature updates. Another issue is agent updates. Because it is a cloud version, Singularity doesn't have a proper management system for the agents. SentinelOne has a policy to release new versions of the agents at least every three months. However, the management console has no option to automatically update agents to the new version. We must create a policy or define the schedule based on a specific version of the agent to be installed, not the latest. That is one major drawback of using the cloud version.
