

Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
Response time could be better, mainly.
Mist AI and Cloud is very scalable in the case of complex environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
I find the scalability quite good, with a rating of eight out of ten.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
I'm vendor agnostic and sell all kinds of wireless gear, so I would recommend Mist AI and Cloud over the other ones, but it depends on your current situation.
Ruckus Wireless WAN could add a full stack to their product to make it more competitive, as they do not have security and they do not have their own cloud.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
The price is always on the higher side, which impacts the perception of return on investment.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
Ruckus Wireless WAN appears to perform better in less than optimal situations.
| Product | Mindshare (%) |
|---|---|
| Mist AI and Cloud | 1.9% |
| Aruba Wireless | 12.7% |
| Ruckus Wireless | 10.5% |
| Other | 74.9% |
| Product | Mindshare (%) |
|---|---|
| Ruckus Wireless WAN | 18.4% |
| Ubiquiti Wireless | 24.5% |
| Aruba Networks Wireless WAN | 12.1% |
| Other | 45.0% |

| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 11 |
| Large Enterprise | 14 |
Mist AI and Cloud offers AI-driven automation and robust network management, enabling efficient control of access points and proactive diagnostics for enhanced user experiences across different sectors.
Mist AI and Cloud is an advanced network management platform known for its AI-driven automation and real-time insights. It provides extensive analytics, self-healing Wi-Fi Assurance, and open APIs for seamless integration with IoT devices. The platform attracts organizations from industries like hospitality, education, and retail seeking stable, easy-to-deploy solutions with advanced troubleshooting tools such as Marvis. Despite its strengths, it requires enhanced configuration, documentation, and integration capabilities.
What are the key features of Mist AI and Cloud?In the hotel and conference venue sector, Mist AI and Cloud's capabilities support efficient location-based tracking and asset management. Academic institutions benefit from reduced on-site device numbers and automated issue resolution. Retail industries implement this solution for enhanced connectivity, viewing it as an upgrade from Cisco Wireless due to its user-friendly deployment and stability in managing network infrastructures through its cloud-based approach.
Ruckus Wireless WAN delivers reliable and performant connectivity through its advanced antenna technology and simplified management. Its ease of deployment and scalability suit high-density environments, making it ideal for carriers and enterprises.
Ruckus Wireless WAN, known for its BeamFlex antenna technology, enhances signal quality and provides strong coverage. Simplified management through a virtual controller and a user-friendly configuration enable centralized control. Adaptive antennas deliver reliable performance, suitable for demanding environments like schools, airports, and hotels. It's highly valued for its seamless roaming and robust analytics, providing insights critical for network optimization. However, improvements in price structure, signal strength, and technical support are needed to better compete in the market. Issues like high costs, limited analytics, and slow problem resolution are areas of concern for users, alongside calls for a more flexible licensing approach.
What features stand out in Ruckus Wireless WAN?Ruckus Wireless WAN is extensively used in industries such as hospitality, healthcare, and education, providing Wi-Fi connectivity in high-density areas. Its integration with existing infrastructure is crucial for enterprises managing multiple access points. Carriers and government entities rely on it for robust network management, offering an alternative to traditional wired solutions. Companies in varied sectors utilize it for guest and operational Wi-Fi, supporting their connectivity needs effectively.
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