Incident Response Officer at a educational organization with 1,001-5,000 employees
Real User
2023-03-23T18:11:00Z
Mar 23, 2023
The solution has been designed for a different approach than the one followed by other DLP solutions in the market. Most of us who come from the mindset of filtering out incidents using a content-specific approach may find this solution limited. The next updates for the solution may benefit from using some of the features provided by older solutions in the market to allow for a deep dive. There is limited support for data at rest.
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Real User
Top 10
2022-06-16T18:52:10Z
Jun 16, 2022
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
If you were talking to someone whose organization is considering Code42 Next-Gen DLP, what would you say? How would you rate it and why? Any other tips or advice?
We're just a customer. We don't have a business relationship with the product. I'm not sure as to which version of the solution we're using at this time. It's just an all-around good product to have in your organization. The product works best for smaller companies. However, larger ones may be able to benefit as well. On a scale from one to ten, I'd rate this solution at a perfect ten. We've been very happy with it and it hasn't given us any problems.
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Jun 16, 2022
The very first thing you should do is make sure that you know exactly what you're looking for. There's a whole bunch of stuff out there. Data loss prevention or data loss protection is a big category. It can cover a lot of ground, but you have to make sure that you know what you want, and you have to prioritize that list. We call it a value-based prioritized roadmap. You have to know what you want and what's critical for you at that point in time. Don't try and do everything all at once. Give yourself the top three things that you want to accomplish within a certain timeframe and work toward those. Spend your time on those. Don't get off track because it is easy to get off track with new features and all that. You should just stick to the plan and work it through. So, definitely make sure that you have a priority list of what functionality and what services you're actually interested in. I would rate it a solid ten out of ten. We've been very happy with it. It covers a lot of space and is very scalable. They have good people to work with. It is a little pricey, but you get what you pay for. We find it a pretty straightforward application to work with. We've been able to leverage it to help improve our policies. It is a good tool.
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Jun 16, 2022
It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it. The organizations that can't afford or are not interested in an enterprise solution, such as a medium-sized business, they're probably not going to want to spend the money, but you get all the maintenance. We got the training. We got the consulting support, and we got the advice and console. We had an individual come out. He really didn't need to, but he came out on-site and worked with us. So, it was pretty good. You could certainly add on different functionality. You could buy extra consulting, and you could buy other services. We chose not to do that, and it worked out okay for us. At the time I was involved in the purchase, they had a bundled solution, or you could buy it a la carte. I don't know what they're doing in 2022, but it probably still is the same. It was, at least, through the end of last year. We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases.
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The solution has been designed for a different approach than the one followed by other DLP solutions in the market. Most of us who come from the mindset of filtering out incidents using a content-specific approach may find this solution limited. The next updates for the solution may benefit from using some of the features provided by older solutions in the market to allow for a deep dive. There is limited support for data at rest.
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
As a newcomer into a business that is running this software, what I think could be improved is how I get support.
There doesn't seem to be any feature that is lacking.