Network Security Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 10
Jun 24, 2026
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the license purchased. Information on current license details is easily accessible through the right-most side of the interface under support, showing information such as account manager details for the firm and expiration timelines. I can say that the OEM escalation metrics are good, and I have never faced delays in calls to support, though sometimes CSR has business day delays.
It has been a great journey for me with the pricing and setup. I do not have to think about reducing the cost. My experience has been great with Mimecast Insider Risk Management and Data Protection so far.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
Real User
Top 20
May 20, 2026
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive. It's a very expensive product to sell to other people, but usually customers accept it once they experience the risk, and not when the risk is there. When the risk occurs, that's when they want to implement it, but it can be very difficult to implement. Sometimes support can be difficult as well. Reaching out to support can be challenging for some users or for our technical team.
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Real User
Jun 16, 2022
It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it. The organizations that can't afford or are not interested in an enterprise solution, such as a medium-sized business, they're probably not going to want to spend the money, but you get all the maintenance. We got the training. We got the consulting support, and we got the advice and console. We had an individual come out. He really didn't need to, but he came out on-site and worked with us. So, it was pretty good. You could certainly add on different functionality. You could buy extra consulting, and you could buy other services. We chose not to do that, and it worked out okay for us. At the time I was involved in the purchase, they had a bundled solution, or you could buy it a la carte. I don't know what they're doing in 2022, but it probably still is the same. It was, at least, through the end of last year. We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases.
Learn what your peers think about Mimecast Insider Risk Management and Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
Mimecast Incydr protects organizations against insider risk and data exfiltration, whether accidental, negligent, or malicious. It monitors endpoint, cloud, browser, and email activity to see when files move to places you don't trust, without requiring policies, proxies, or content classification to work. Administrators get a single dashboard for data flow visibility, adaptive controls ranging from education to blocking, and integrations with HR, endpoint detection, and identity systems to...
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the license purchased. Information on current license details is easily accessible through the right-most side of the interface under support, showing information such as account manager details for the firm and expiration timelines. I can say that the OEM escalation metrics are good, and I have never faced delays in calls to support, though sometimes CSR has business day delays.
It has been a great journey for me with the pricing and setup. I do not have to think about reducing the cost. My experience has been great with Mimecast Insider Risk Management and Data Protection so far.
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive. It's a very expensive product to sell to other people, but usually customers accept it once they experience the risk, and not when the risk is there. When the risk occurs, that's when they want to implement it, but it can be very difficult to implement. Sometimes support can be difficult as well. Reaching out to support can be challenging for some users or for our technical team.
It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it. The organizations that can't afford or are not interested in an enterprise solution, such as a medium-sized business, they're probably not going to want to spend the money, but you get all the maintenance. We got the training. We got the consulting support, and we got the advice and console. We had an individual come out. He really didn't need to, but he came out on-site and worked with us. So, it was pretty good. You could certainly add on different functionality. You could buy extra consulting, and you could buy other services. We chose not to do that, and it worked out okay for us. At the time I was involved in the purchase, they had a bundled solution, or you could buy it a la carte. I don't know what they're doing in 2022, but it probably still is the same. It was, at least, through the end of last year. We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases.
The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server.