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Mimecast Insider Risk Management and Data Protection vs NetVault Plus comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Mimecast's solution improves security and efficiency, saving time, reducing data leaks, and automating manual tasks into workflows.
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
With Mimecast Insider Risk Management and Data Protection, our investigation time for high-risk incidents has been cut in half, and overall management now takes us less than four hours a week.
Security Managed Services Specialist at Accenture
There have been scenarios where we have stopped users from sharing data, and that data has been successfully protected from leaving the premises, adding tremendous value for us.
Security Engineer at Comcast
 

Customer Service

Sentiment score
8.3
Mimecast provides reliable, effective customer support with knowledgeable staff, useful resources, and multiple support channels, despite occasional delays.
Sentiment score
6.6
NetVault Plus support is praised for prompt, effective resolutions, although response times vary, especially with third-party support.
I would rate the customer support a perfect 10.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
I have never had any problems with the customer support, and they are very responsive.
Cyber Security Engineer at a computer software company with 51-200 employees
They resolve issues according to their established SLA.
technical specialist at a tech vendor with 10,001+ employees
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
I would rate Quest support as eight.
Manager System Management at Şanstech
Technical support is great for NetVault Plus.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
 

Scalability Issues

Sentiment score
7.6
Mimecast efficiently scales with cloud-native architecture, offering customization, flexible deployment, and seamless data handling for growing organizations.
Sentiment score
5.9
NetVault Plus scalability opinions vary, with some praising it highly and others noting limitations due to infrastructure.
The tool effectively detected both malware and spam, ensuring that only a few emails categorized as malware reached user mailboxes.
Network Security Engineer at a tech services company with 1,001-5,000 employees
I would rate the scalability of Mimecast Insider Risk Management and Data Protection around 9.5, as it is highly scalable and widely used by many organizations, including large enterprises.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
As the organization grows, Mimecast scales its cloud resources to handle increased demand.
Cybersecurity analyst at Infosys
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
8.0
Mimecast Insider Risk Management is stable and reliable, with minimal issues, quick resolutions, and seamless updates in diverse environments.
Sentiment score
5.9
NetVault Plus stability opinions differ, with some reporting issues, while others find it generally reliable despite minor concerns.
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Cyber Security Engineer at a computer software company with 51-200 employees
Mimecast Insider Risk Management and Data Protection is definitely stable without fail based on my experience.
Network Security Engineer at a tech services company with 1,001-5,000 employees
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
Stability-wise, Quest NetVault is a stable product for me, with the exception of Office 365.
System Administrator at DIANA FEA BV
 

Room For Improvement

Mimecast could enhance reporting, integration, and analytics, improve UI performance, and support additional devices for better risk management.
NetVault Plus users request enhanced restore accuracy, interface clarity, version compatibility, storage capacity, and seek additional features like MongoDB support.
If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Security Engineer at Comcast
Mimecast Insider Risk Management and Data Protection should incorporate features to detect if a URL is malicious or generated by AI, especially since many attackers use scripts to bypass mail gateways.
technical specialist at a tech vendor with 10,001+ employees
The policies are solid, they work effectively, the implementation time is not very long, integrations with SIEM are quite easy, and the Glassbreak account is something I have tested.
Network Security Engineer at a tech services company with 1,001-5,000 employees
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
I have never been able to have a solid backup of Office 365 using Quest NetVault.
System Administrator at DIANA FEA BV
 

Setup Cost

Mimecast's pricing is reasonable with valuable support, scalable user licenses, and potential discounts for larger or long-term deployments.
NetVault Plus pricing is seen as variable, with flexible licensing and mixed satisfaction on costs compared to competitors.
The setup cost is a one-time investment that will stay with us forever.
Security Engineer at Comcast
After migrating, the cost is almost a 50% discount.
Infrastructure Contractor at a real estate/law firm with 11-50 employees
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
It could be cheaper.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
I cannot say the rate is cheap.
System Administrator at DIANA FEA BV
 

Valuable Features

Mimecast enhances email security with AI-driven analysis, integrates with top security tools, and streamlines compliance and risk management.
NetVault Plus provides efficient backup, user-friendly interface, supports major databases, and enhances recovery operations with robust reporting capabilities.
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
Security Engineer at Payatu
The second thing is that the alert getting triggered is very fast. There is no latency issue that we have observed.
Security Engineer at Comcast
If you want to secure your communication through email, you have to deploy Mimecast Insider Risk Management and Data Protection in your network infrastructure.
technical specialist at a tech vendor with 10,001+ employees
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The application supports scanning files for malware before backup operations.
Senior System Engineer at PT. Virtus Technology Indonesia
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
 

Categories and Ranking

Mimecast Insider Risk Manag...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
97
Ranking in other categories
Data Loss Prevention (DLP) (4th)
NetVault Plus
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
Backup and Recovery (34th), Disaster Recovery (DR) Software (21st)
 

Mindshare comparison

Mimecast Insider Risk Management and Data Protection and NetVault Plus aren’t in the same category and serve different purposes. Mimecast Insider Risk Management and Data Protection is designed for Data Loss Prevention (DLP) and holds a mindshare of 2.7%, up 2.0% compared to last year.
NetVault Plus, on the other hand, focuses on Disaster Recovery (DR) Software, holds 1.9% mindshare, up 1.2% since last year.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Mimecast Insider Risk Management and Data Protection2.7%
Microsoft Purview Data Loss Prevention5.7%
Forcepoint Data Loss Prevention4.4%
Other87.2%
Data Loss Prevention (DLP)
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
NetVault Plus1.9%
Veeam Data Platform9.8%
VMware Live Recovery6.9%
Other81.4%
Disaster Recovery (DR) Software
 

Featured Reviews

External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Insider threats have been detected faster and internal data exposure is now controlled
Regarding how Mimecast Insider Risk Management and Data Protection can be improved, sometimes the tool is slightly laggy, wherein it would take some time for us to fetch the related logs from the Mimecast portal, and that of course can be improved. There could also be a graph or a kind of a graph where, if the organization has a smaller number of employees, it is fine, but if it has a large number of employees and different departments, then in that case, Mimecast could give us an AI suggestion upon how to improvise the current security posture, how we stand and where we can go up to in terms of implementing or tweaking the policies. As the organization's size gets bigger, it would also be better if Mimecast could provide some solutions upon how to segregate the users into groups and what groups can have which policies. Those kinds of features can be added. Regarding Mimecast Insider Risk Management and Data Protection's AI capabilities, I think its governance and security could improve as I am not entirely sure how it works. It would be helpful if Mimecast could, as the AI capabilities are in place, maintain a strict governance policy upon the data that is being processed, especially for user personally identifiable information. As insider risk management sometimes also gets into the personal details of the user, organizations might be hesitant; even we are also hesitant to use the AI capabilities. If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Arno Wolthers - PeerSpot reviewer
System Administrator at DIANA FEA BV
Reliable multi-platform backups have protected diverse servers and virtual libraries
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.
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913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Construction Company
15%
Outsourcing Company
9%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise30
Large Enterprise44
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Code42 Next-Gen DLP?
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the licen...
What advice do you have for others considering Code42 Next-Gen DLP?
My advice for those looking at Mimecast Insider Risk Management and Data Protection is to compare your use case comprehensively. Do not just rely on reviews, as they offer communal insight; evaluat...
What needs improvement with Code42 Incydr?
A con to mention is that Mimecast Insider Risk Management and Data Protection, at times, may not capture everything. For instance, the time that Mimecast Insider Risk Management and Data Protection...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office ...
What is your primary use case for Quest NetVault?
My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...
 

Also Known As

Mimecast Incydr, Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about Microsoft, Forcepoint, Check Point Software Technologies and others in Data Loss Prevention (DLP). Updated: September 2026.
913,806 professionals have used our research since 2012.