

Veritas Enterprise Vault and Mimecast Advanced Email Security compete in data management and email security. Veritas often gains the upper hand for cost-effectiveness and integration capabilities, whereas Mimecast, though expensive, justifies its cost with superior security features according to some users.
Features: Veritas Enterprise Vault is renowned for extensive archiving capabilities, powerful search and indexing tools, and robust legal compliance. Its integration with Microsoft applications and maintaining archives without slowing down mail systems is notable. Mimecast shines with advanced threat protection, efficient sandboxing features, and seamless Microsoft 365 integration, focusing heavily on proactive threat management and phishing protection.
Room for Improvement: Veritas Enterprise Vault users highlight the need for more cloud integration and enhanced backup facilities. The interface complexity and rising licensing costs are challenges. Mimecast is criticized for its cumbersome administrative console and a need for better support and cost structure. Users also call for improved threat identification speeds and price reductions.
Ease of Deployment and Customer Service: Veritas primarily functions on-premises, involving extensive setup and maintenance, with its tech support generally praised despite a recent decline in quality. Mimecast's cloud deployment options offer flexibility but may challenge some users with its installation process. Although Mimecast's customer support is seen as needing improvement, it still provides solid technical issue support.
Pricing and ROI: Veritas Enterprise Vault is considered affordable, especially in storage and backup cost management, though rising licensing costs are a concern. Mimecast is often described as pricey, leading users to seek alternatives. Nonetheless, its feature set and investment returns justify the expense for some, despite its higher price point compared to Veritas.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
I see money savings because when you compare the data to the licenses for backup software, it's much lower.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Three years ago, technical support from Veritas was better than now.
If Mimecast Email Security introduces API solutions, it will dominate the market.
From what I've seen from the MSP, it seems quite complicated to manage the configuration itself.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
Veritas NetBackup cannot back up a system state.
Support is the only area for improvement.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Cloud integration is expensive.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
Most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM. You must use Veritas.
Indexing is one of the most important features because without indexing we don't have access to the data.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
| Product | Mindshare (%) |
|---|---|
| Mimecast Email and Collaboration Threat Protection | 18.7% |
| Veritas Enterprise Vault | 4.3% |
| Other | 77.0% |

| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 11 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 11 |
Mimecast Advanced Email Security offers advanced features like sandboxing, email archiving, and phishing protection. It's known for integration with Microsoft 365 and user-friendly admin management, making it a robust choice for secure communications.
Focused on safeguarding emails, Mimecast Advanced Email Security integrates seamlessly with Microsoft 365, providing features such as sandboxing, spam filtering, and email archiving. It delivers comprehensive protection against phishing, identity threats, and impersonation attempts. Administrators benefit from the ability to monitor external communications and customize configurations, enhancing email security. Users appreciate the intuitive admin console and responsive support team. Although it faces challenges in threat detection rates and administration complexity, its capabilities in email monitoring, spam filtering, and URL inspection remain valued by enterprises seeking reliable email security that supports compliance needs.
What key features should users explore?Mimecast Advanced Email Security is implemented across industries to protect against email threats like phishing, spam, and malicious attachments. It serves as both a gateway and an archiving tool, supporting compliance in healthcare and finance by offering features like URL protection and data loss prevention. Enterprises leverage its capabilities to secure inbound and outbound communications effectively.
Veritas Enterprise Vault is a comprehensive information archiving solution that helps organizations manage and protect their data. It enables seamless archiving of emails, files, and other unstructured data, ensuring compliance with regulatory requirements. With advanced search and retrieval capabilities, it allows users to quickly access archived information.
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