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MicroStrategy Usher vs Okta Workforce Identity comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MicroStrategy Usher
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Mobile Identity (3rd)
Okta Workforce Identity
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (6th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (3rd), ZTNA as a Service (12th)
 

Mindshare comparison

MicroStrategy Usher and Okta Workforce Identity aren’t in the same category and serve different purposes. MicroStrategy Usher is designed for Mobile Identity and holds a mindshare of 20.8%, up 14.8% compared to last year.
Okta Workforce Identity, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 13.1% mindshare, down 13.4% since last year.
Mobile Identity
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

it_user892653 - PeerSpot reviewer
Ease of development, good visualization, and good reporting help us to get more out of our data
The most valuable feature is the ease of development in MicroStrategy. For example, we can treat URLs as objects, which is very easy to use for end-users, business analysists, or other professionals. Anyone can find it very easy to develop. The number and type of different settings that can be used for optimizing pulled data are valuable. For example, if a report is taking a lot of time to retrieve data from the database, there are settings in MicroStrategy that we can change to help. As a BI tool, it is helpful in finding different templates for the users and using the same standard operating procedures on how to operate different pulls and micro strategies.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard, documentation, dossiers are all valuable features."
"Overall, the solution is an easy product to use."
"The self-service and the dossier components as well as the hyper intelligence."
"The most valuable feature is the ease of development in MicroStrategy."
"The dashboard is user-friendly."
"The solution has good analysis features to make sure there's good sizing (so that it's not too big or too small) and allows room for growth if a company needs it."
"The mobile identity features are great."
"My total rating for Okta is ten out of ten."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"It's reliable and it does what it is advertised to do."
"We find the solution to be stable."
"The solution so far has been very stable."
"You can only log in if you have the access, which protects the applications by avoiding cross-site scripting."
"It is a very scalable solution."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
 

Cons

"The documentation of how to make different connections to different databases needs to be more centralized."
"The skills needed now are very niche and quite low level and they need to simplify the development aspect of it."
"Right now, we have to apply many workarounds for the solution to do what we need it to do. There are a lot of bugs."
"In the dossier section, they have something called documents, which is very good, but they are implementing something called dossiers also. If we compare it with the BI tools like Tableau, the canvas which MicroStrategy provides is not that great. The formatting options are limited is dossiers. In terms of formatting and making the reports more presentable, it's lagging a little bit behind."
"Scaling this solution can be difficult."
"The pricing needs improvement."
"The user interface needs improvement. It needs to be more intuitive."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"In some setup cases, there are issues with attributes not going in properly."
"Okta Workforce Identity could improve the support system, they are too slow."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"You can't hide the device when you're checking logs."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
 

Pricing and Cost Advice

Information not available
"License is around US$20,000 annually."
"Okta has fairly competitive pricing."
"The product is expensive compared to other vendors."
"The product has a user-based license model."
"The price of the solution is good."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"This is an expensive solution but the security makes it worthwhile."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
 

Overview

 

Sample Customers

Target, Hilton Worldwide, Gucci, Four Seasons, Facebook, Coach, Zurich, Adidas Group, eHarmony, Sonic Automotive
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.