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MicroStrategy Usher vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MicroStrategy Usher
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Mobile Identity (2nd)
Okta Workforce Identity
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (6th), Privileged Access Management (PAM) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th), ZTNA as a Service (11th)
 

Mindshare comparison

MicroStrategy Usher and Okta Workforce Identity aren’t in the same category and serve different purposes. MicroStrategy Usher is designed for Mobile Identity and holds a mindshare of 16.7%, up 10.4% compared to last year.
Okta Workforce Identity, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 12.1% mindshare, down 14.4% since last year.
Mobile Identity
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

it_user892653 - PeerSpot reviewer
Ease of development, good visualization, and good reporting help us to get more out of our data
The most valuable feature is the ease of development in MicroStrategy. For example, we can treat URLs as objects, which is very easy to use for end-users, business analysists, or other professionals. Anyone can find it very easy to develop. The number and type of different settings that can be used for optimizing pulled data are valuable. For example, if a report is taking a lot of time to retrieve data from the database, there are settings in MicroStrategy that we can change to help. As a BI tool, it is helpful in finding different templates for the users and using the same standard operating procedures on how to operate different pulls and micro strategies.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has good analysis features to make sure there's good sizing (so that it's not too big or too small) and allows room for growth if a company needs it."
"The mobile identity features are great."
"The dashboard, documentation, dossiers are all valuable features."
"The self-service and the dossier components as well as the hyper intelligence."
"The most valuable feature is the ease of development in MicroStrategy."
"The dashboard is user-friendly."
"Overall, the solution is an easy product to use."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"My total rating for Okta is ten out of ten."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"A solution that's easy to use, stable, and reliable."
"The product is easy to use."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
 

Cons

"The pricing needs improvement."
"The user interface needs improvement. It needs to be more intuitive."
"In the dossier section, they have something called documents, which is very good, but they are implementing something called dossiers also. If we compare it with the BI tools like Tableau, the canvas which MicroStrategy provides is not that great. The formatting options are limited is dossiers. In terms of formatting and making the reports more presentable, it's lagging a little bit behind."
"The documentation of how to make different connections to different databases needs to be more centralized."
"The skills needed now are very niche and quite low level and they need to simplify the development aspect of it."
"Right now, we have to apply many workarounds for the solution to do what we need it to do. There are a lot of bugs."
"Scaling this solution can be difficult."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The product is expensive compared to other tools."
"Okta could improve by making their learning materials more user-friendly."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"We had some implementation issues."
"Application updates are lacking. Customer support needs to be improved."
"The solution's user interface needs to be improved and made easy."
 

Pricing and Cost Advice

Information not available
"The cost per user for this solution is really high and could be reduced."
"The price of Okta Workforce Identity is reasonable."
"The pricing is reasonable."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"It is costly for large companies."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.
 

Overview

 

Sample Customers

Target, Hilton Worldwide, Gucci, Four Seasons, Facebook, Coach, Zurich, Adidas Group, eHarmony, Sonic Automotive
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about MicroStrategy Usher vs. Salesforce Identity and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.