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Microsoft Viva Insights vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
30th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Management
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (3rd)
 

Mindshare comparison

As of June 2026, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, up from 0.9% compared to the previous year. The mindshare of UKG is 4.5%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
UKG4.5%
Microsoft Viva Insights0.9%
Other94.6%
Talent Management
 

Featured Reviews

AB
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"Ability to have multiple HR processes within a single package."
"Our organization has been able to provide more accurate reporting as well as multiple dashboards with ease."
"Self Service has opened up a lot for employees, and there is more visibility to employee data from all levels."
"Ultimate is a great product if we can get everything to work."
"The price for the product is high but it has a lot of functionality."
"They continuously seek to add new features and capabilities and listen to customers and partner very well with us to deliver what we need and offer new tools."
"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."
"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"I would like to see better platform config and benefits admin."
"UTM and core connectivity: this should be way more straightforward!"
"It creates more manual work at a slower pace, fills your week as a user, and as an enterprise you might want to utilize that time elsewhere."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"Customer service is poor; unless we are being the squeaky wheel, we haven't gotten the best service."
"Benefits, deductions, and payroll set up issues have hampered the success of deployment."
"There were issues with deployment. It was poorly launched due to a lack of personnel on our part."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
 

Pricing and Cost Advice

Information not available
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Comms Service Provider
14%
Outsourcing Company
9%
Healthcare Company
9%
Construction Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

Volometrix, Microsoft Workplace Analytics
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: June 2026.
902,417 professionals have used our research since 2012.