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Microsoft Viva Insights vs SAP SuccessFactors comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
28th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of October 2026, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.9%, up from 0.8% compared to the previous year. The mindshare of SAP SuccessFactors is 8.6%, down from 18.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.6%
Microsoft Viva Insights0.9%
Other90.5%
Talent Management
 

Featured Reviews

AB
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"Flexible with a lot of good features."
"Easy to use and user-friendly."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"All Learning Management Systems have their strengths and weaknesses, SAP SuccessFactors is a strong option, but organizations should choose based on their specific needs."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"The self-service part is most valuable. Employees and managers can do a lot of things on their own, and they are not dependent on the HR organization."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"SAP SuccessFactors functionality doesn't meet the expectation of our end users. There are other solutions that have better functionality, such as Workday, which is one of the top applications. Additionally, the solution could be easier to use."
"Technical support has been an issue since day one."
"Be prepared for price surprises. It’s quite expensive."
"SuccessFactors' experience management is not so user-friendly - the launch through the initial dashboard is okay, but when you do a deep dive into certain applications or specific scenarios, the navigation needs to be improved."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"It is not that user-friendly. It can be made more user-friendly."
"They should be more user friendly and give us more tools to make it more flexible."
"It's a bit complicated to make a change in the tool... It is time-consuming."
 

Pricing and Cost Advice

Information not available
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"We have a yearly license. There are no additional costs."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"SAP SuccessFactors requires an annual subscription."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Comms Service Provider
13%
Manufacturing Company
10%
Healthcare Company
9%
Comms Service Provider
16%
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: September 2026.
915,533 professionals have used our research since 2012.