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Microsoft Viva Insights vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
22nd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of October 2025, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.8%, down from 1.3% compared to the previous year. The mindshare of SAP SuccessFactors is 18.3%, down from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors18.3%
Microsoft Viva Insights0.8%
Other80.9%
Talent Management
 

Featured Reviews

AB
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"The SuccessFactors learning applications within the SuccessFactors learning modules, as well as the performance management system, are highly beneficial for each and every employee in our organization. These tools eliminate the need for using Excel to manage data, allowing for direct input into the system. This streamlines the process, making it easier to view and analyze information. We can readily access our performance history, comparing our actions and achievements from the previous year. At present, we are consistently monitoring our day-to-day performance."
"All Learning Management Systems have their strengths and weaknesses, SAP SuccessFactors is a strong option, but organizations should choose based on their specific needs."
"We have found objects like Foundation and MDF most valuable."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"The most valuable feature of SAP SuccessFactors is analytics."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The functionality and user friendliness are constantly improving."
"HR and managers can use the onboarding tool to help new employees prepare for their first day on the job, which can help them acclimate to the company culture and reduce anxiety."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"There are some limiting aspects to this product."
"SAP SuccessFactors could improve the integration. It is not simple to integrate and it needs to be made easier."
"SAP SuccessFactors needs to improve the LMS and performance management."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"The complete integration process between SuccessFactors modules is not at the level that all customers expect when it comes to complete HR user experience from all angles."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
"The reporting and cloud integration could be done better in this solution."
"The Reporting/Analytics and User Interface need improvement."
 

Pricing and Cost Advice

Information not available
"It is not cheap, but it is reasonable."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"The solution is on the expensive side but is definitely worth the money."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
12%
Healthcare Company
8%
Comms Service Provider
8%
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management. Updated: October 2025.
872,778 professionals have used our research since 2012.