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Microsoft Viva Insights vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Viva Insights
Ranking in Talent Management
10th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Cloud HCM (2nd), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of September 2025, in the Talent Management category, the mindshare of Microsoft Viva Insights is 0.8%, down from 1.3% compared to the previous year. The mindshare of SAP SuccessFactors is 18.5%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors18.5%
Microsoft Viva Insights0.8%
Other80.7%
Talent Management
 

Featured Reviews

AB
Provides notifications on missed emails and meetings
Microsoft Viva Insights provides notifications on missed emails and meetings.  Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.  I get very few notifications of Microsoft Viva Insights on my mobile.  I have been using the…
ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings."
"I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable."
"This solution can be used for reporting related to employee information and contacts"
"There are a lot of features in SuccessFactors that HR can actually explore. We recently implemented a learning platform that employs the individual staff to actually manage their own learning."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"It is a scalable solution. I would rate it a ten out of ten."
"What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly."
"The most valuable feature of SAP SuccessFactors is analytics."
 

Cons

"I get very few notifications of Microsoft Viva Insights on my mobile."
"There is an area of improvement in integrating SuccessFactors with different platforms."
"There should be more connectivity with other systems."
"One area for improvement is making SuccessFactors more compatible with other countries, especially in terms of payroll and other functionalities."
"It's a bit complicated to make a change in the tool... It is time-consuming."
"The solution is quite expensive."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"SuccessFactors' experience management is not so user-friendly."
"SAP SuccessFactors' pricing structure could be improved."
 

Pricing and Cost Advice

Information not available
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
"The cost of SAP SuccessFactors is reasonable."
"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
"It is not expensive because it is a complete suite with a module-based cost."
"SAP SuccessFactors requires an annual subscription."
"Probably, it is one of the priciest products, and is very costly to put up and maintain but because it is a good solution end to end, people take it."
"We have a yearly license. There are no additional costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
12%
Comms Service Provider
9%
Healthcare Company
8%
Comms Service Provider
12%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

What do you like most about Microsoft Viva Insights?
Microsoft Viva Insights is integrated with Outlook and SharePoint. It helps me to reply and attend all scheduled meetings.
What needs improvement with Microsoft Viva Insights?
I get very few notifications of Microsoft Viva Insights on my mobile.
What is your primary use case for Microsoft Viva Insights?
Microsoft Viva Insights provides notifications on missed emails and meetings.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

Volometrix, Microsoft Workplace Analytics
SuccessFactors
 

Overview

 

Sample Customers

facebook, Symantec, L'Oreal, Genentech, Qualcomm
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Workday, SAP, Oracle and others in Talent Management. Updated: August 2025.
867,370 professionals have used our research since 2012.