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Microsoft Exchange vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Microsoft Exchange improves productivity and efficiency by 30%-50% with varied ROI, especially through cost-effective cloud deployment and essential functions.
Sentiment score
8.5
Veritas Enterprise Vault improves data management, reducing costs and boosting efficiency, achieving 40% savings with robust compatibility and support.
 

Customer Service

Sentiment score
6.1
Microsoft Exchange support is valued for expertise but often criticized for slow response, high costs, and mixed satisfaction.
Sentiment score
7.7
Veritas Enterprise Vault offers quick, effective technical support with high user satisfaction, efficiently handling complex issues across organizational sizes.
The Microsoft support structure, while technically proficient, involves case transfers across different global locations.
 

Scalability Issues

Sentiment score
7.6
Microsoft Exchange is scalable and flexible, supporting thousands of users with options for on-premise and cloud solutions.
Sentiment score
7.1
Veritas Enterprise Vault is highly scalable, supporting diverse organizations and managing billions of archived items with high user ratings.
The licensing and associated costs make it challenging to scale, especially when user numbers increase.
 

Stability Issues

Sentiment score
7.6
Microsoft Exchange is stable and reliable, with occasional glitches from updates, needing regular updates but rarely experiencing downtime.
Sentiment score
7.2
Veritas Enterprise Vault is praised for stability and reliability, with minor issues mainly related to SQL server maintenance.
 

Room For Improvement

Microsoft Exchange faces criticism for storage limits, complex licensing, security, integration issues, high pricing, and usability challenges.
Veritas Enterprise Vault needs improved integration, management, and cost-efficiency, with better support, scalability, and ease of use to reduce dissatisfaction.
The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Setup Cost

Evaluating Microsoft Exchange reveals varied pricing experiences influenced by company size, licensing complexity, and feature needs.
Veritas Enterprise Vault offers competitive pricing at approximately €100 per user, with significant initial setup and compliance costs.
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
 

Valuable Features

Microsoft Exchange excels in email integration, security, and compatibility, enhancing productivity and collaboration in enterprise environments.
Veritas Enterprise Vault is praised for email archiving, integration, usability, search efficiency, scalability, and affordability despite increased costs.
Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
 

Categories and Ranking

Microsoft Exchange
Ranking in File Archiving
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
92
Ranking in other categories
Email Applications (3rd), Wireless Email (1st)
Veritas Enterprise Vault
Ranking in File Archiving
2nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
Email Archiving (3rd)
 

Mindshare comparison

As of June 2025, in the File Archiving category, the mindshare of Microsoft Exchange is 8.9%, down from 11.1% compared to the previous year. The mindshare of Veritas Enterprise Vault is 20.6%, down from 20.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving
 

Featured Reviews

Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
Jayson Martin - PeerSpot reviewer
The data retrieval process is seamless
The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
9%
Financial Services Firm
8%
Educational Organization
30%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What needs improvement with Veritas Enterprise Vault?
It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support cus...
 

Also Known As

Exchange, MS Exchange
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Microsoft Exchange vs. Veritas Enterprise Vault and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.