Veritas Enterprise Vault and Microsoft Exchange compete in the email management and collaboration category. Microsoft Exchange seems to have an edge due to its comprehensive collaboration tools and broader deployment options, making it more adaptable for diverse business needs.
Features: Veritas Enterprise Vault offers strong email archiving with robust indexing and search capabilities. It integrates easily with storage types and has compatibility with Microsoft Office 365. It excels in legal and compliance needs with its on-premise recall feature. Microsoft Exchange provides comprehensive email and collaboration tools with seamless integration with other Microsoft applications. It is scalable, secure, and ideal for hybrid deployments, offering exceptional ease of use and outstanding collaboration features.
Room for Improvement: Veritas Enterprise Vault could benefit from enhanced backup and reporting features, improved cloud integration, and simplified installation processes. Better high availability configurations are also needed. Microsoft Exchange users face issues with storage limitations, spam filtering, and a complex licensing scheme. Challenges include setup complexity and technical support difficulties. There is a call for better integration with non-Microsoft products and addressing frequent update requirements.
Ease of Deployment and Customer Service: Both solutions offer on-premises deployment. Microsoft Exchange provides added flexibility with hybrid and public cloud options. Veritas Enterprise Vault enjoys a positive reputation for technical support, emphasizing comprehensive and reliable service, while Microsoft Exchange receives mixed reviews with regard to response times and handling complex issues.
Pricing and ROI: Veritas Enterprise Vault is generally pricier, driven by per mailbox licensing fees, but offers competitive pricing against alternatives and significant ROI through storage optimization. Microsoft Exchange's tiered pricing model is complex but offers affordability for large enterprises, delivering value through Microsoft 365 integration. Its subscription-based pricing can be advantageous though potentially burdensome for smaller businesses lacking volume discounts. Both solutions demonstrate positive ROI, with Veritas focusing on storage savings and Microsoft Exchange benefiting larger-scale deployments.
The Microsoft support structure, while technically proficient, involves case transfers across different global locations.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
The licensing and associated costs make it challenging to scale, especially when user numbers increase.
It's limiting because we would prefer to scale out the storage instead of buying an appliance, but it's not possible.
The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users.
The quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, it does not particularly alter its behavior quickly.
The back and forth which involves getting logs and various information can impact business operations if the issue is critical.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
I am aware of pricing aspects, and I would say it is affordable for what it is.
Cloud integration is expensive.
Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support.
The most beneficial aspects of Microsoft Exchange are that it is solid, dependable, and reliable.
The Veritas NetBackup comes with software and hardware, and most times the hardware comes as an appliance with a fixed set of storage, which means that you cannot scale out that storage with any other OEM.
Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange | 10.6% |
| Google Workspace | 16.0% |
| Microsoft Exchange Online | 11.1% |
| Other | 62.3% |
| Product | Market Share (%) |
|---|---|
| Veritas Enterprise Vault | 9.7% |
| Archive Manager for Files | 8.5% |
| Commvault Cloud | 8.4% |
| Other | 73.4% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 28 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 11 |
Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
Veritas Enterprise Vault is a comprehensive information archiving solution that helps organizations manage and protect their data. It enables seamless archiving of emails, files, and other unstructured data, ensuring compliance with regulatory requirements. With advanced search and retrieval capabilities, it allows users to quickly access archived information.
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