"If anyone is familiar with Microsoft products then they can handle it easily."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"Dynamics AX provides a lot of functionality."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The most valuable feature I've found is the UI functionality."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"There's a moderate amount of scalability available."
"The stability is very good."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"Microsoft products are very good in general. This product is flexible, easy to use, intuitive, and has good capabilities."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"The solution is easy to use, flexible, and customizable."
"I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
"Our data is much more manageable than before."
"The initial setup is pretty straightforward."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The integration could improve for the future."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"There are so many errors."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"There is also slowness in database backup."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"We need to customize more often than we would like."
"It would be nice if the integration process was easier."
"The solution is not best suited for larger-scale businesses."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"Customization and costs could be improved."
Microsoft Dynamics AX is ranked 7th in ERP with 14 reviews while Microsoft Dynamics NAV is ranked 10th in ERP with 10 reviews. Microsoft Dynamics AX is rated 7.8, while Microsoft Dynamics NAV is rated 8.2. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of Microsoft Dynamics NAV writes "Very easy to scale and the new pricing model is a lot cheaper". Microsoft Dynamics AX is most compared with SAP S4HANA, SAP ERP, Oracle E-Business Suite, JD Edwards EnterpriseOne and PeopleSoft, whereas Microsoft Dynamics NAV is most compared with SAP ERP, SAP Business One, SAP S4HANA, IFS Applications and Epicor ERP. See our Microsoft Dynamics AX vs. Microsoft Dynamics NAV report.
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