Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central are ERP solutions targeting varied business requirements. Microsoft Dynamics 365 Business Central is perceived to have an advantage due to its cloud-based efficiencies and lower upfront costs.
Features:Microsoft Dynamics AX offers robust workflow automation, comprehensive integration with third-party applications, and excellent field services with a vendor collaboration portal. Microsoft Dynamics 365 Business Central is known for strong user interface, seamless integration with other Microsoft products like Teams and Excel, and flexibility in module selection.
Room for Improvement:Microsoft Dynamics AX can improve in cost efficiency and better customization scalability. Enhancements in integration capabilities with newer technologies could be beneficial. Microsoft Dynamics 365 Business Central may benefit from more advanced reporting functionalities, expanded localization options, and enhanced customer support services.
Ease of Deployment and Customer Service:Microsoft Dynamics AX usually requires significant IT resources for on-premises deployment, whereas Microsoft Dynamics 365 Business Central, being cloud-based, allows for easier deployment and accessibility from any internet-connected device. Customer service feedback is generally favorable for both, although Business Central's online communities and resources add value for cloud-based users.
Pricing and ROI:Microsoft Dynamics AX is associated with higher initial costs due to its on-premises licensing model, requiring additional investments. Customization and maintenance fees add to the expense. In contrast, Microsoft Dynamics 365 Business Central follows a subscription model, ensuring a lower initial financial outlay and making it accessible for small to medium-sized businesses. Reports indicate a quicker ROI for Business Central users because of its cost-effective pricing and cloud efficiencies.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
Microsoft has really good documentation, and they are known for that.
It does not support consolidated financial reporting.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
For the cloud, we have not faced any downtimes or stability issues.
I have not had any major issues with stability.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
The pricing for Dynamics 365 Business Central is reasonable.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
I have not had any major issue with stability.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.
With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.
Microsoft Dynamics AX Features
Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics AX Benefits
There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.
"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.
Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."
Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”
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