We performed a comparison between Microsoft Dynamics 365 Business Central and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Microsoft Dynamics 365 Business Central as CRM."
"Our data is much more manageable than before."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The solution's integrations and interface are very good."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The most valuable feature of Microsoft Dynamics NAV is its simplicity of accounting and receiving reports. The solution is similar to Microsoft Excel, and that similarity is good. All the functions of Microsoft Dynamics are user-friendly."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"The product is customizable so we can tune it according to our requirements."
"One of the valuable features of the solution is how easy it is to use."
"Supply Chain Management is an excellent feature."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The most valuable feature I've found is the UI functionality."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"The tool's most valuable feature is reporting."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The solution is not best suited for larger-scale businesses."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"There is some network issue."
"I would like to improve the tool’s reporting and coding part."
"The product should improve work optimization."
"In Thailand, the support here could be better. The process to get an answer is too long."
"The UI has room for improvement and can be more user-friendly."
"There is also slowness in database backup."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The product must be made accessible online."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The implementation was completed within one month."
"There are so many errors."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, SAP Business One, SAP ERP, Odoo and Oracle E-Business Suite, whereas Microsoft Dynamics AX is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Oracle Fusion Cloud ERP and Microsoft Dynamics GP. See our Microsoft Dynamics 365 Business Central vs. Microsoft Dynamics AX report.
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