


Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.
Automation makes it very easy for us, as that is a time-saving task for us.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
If we can maximize that, we can get the full price benefit of the solution.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
The response time before getting someone who can provide a relevant answer is crucial.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Microsoft provides real-time support, which makes a big difference compared to SAP.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
I have delivered technical support numerous times for clients, including those in the banking sector, focusing on Oracle Application Framework.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
For scalability, I also rate Oracle E-Business Suite as a ten.
I would say it's fairly easy to scale.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
For the cloud, we have not faced any downtimes or stability issues.
The system is very stable.
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Oracle E-Business Suite is stable and reliable, with a very low chance of data loss.
SAP S/4HANA is very stable by design, with a focus on clean core compliance to maintain system stability for upgrades.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
There's a gap in advanced features that other platforms like NetSuite handle better.
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
There is a need for improvement in consolidation and multi-country master data management.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Huge ROI opportunities exist for enterprises, but planning and transparency are crucial to navigate the changes necessitated by SAP S_4HANA.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
However, it was very costly due to the numerous integrations we had.
The pricing and setup cost via partner for Microsoft Dynamics 365 Business Central are very attractive, as you get the best discounts and offers.
The pricing for Dynamics 365 Business Central is reasonable.
For small businesses or those generating low revenue, it is often expensive.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Oracle E-Business Suite is keeping up with the market and now introducing AI database capabilities.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
| Product | Mindshare (%) |
|---|---|
| SAP S/4HANA | 5.8% |
| Oracle E-Business Suite | 3.9% |
| Microsoft Dynamics 365 Business Central | 3.1% |
| Other | 87.2% |

| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 12 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 33 |
| Large Enterprise | 114 |
| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 26 |
| Large Enterprise | 56 |
Microsoft Dynamics 365 Business Central provides customization and integrates with Microsoft tools like Excel and Outlook. It's accessible via cloud and supports various business functions, making it ideal for small and medium-sized businesses.
Microsoft Dynamics 365 Business Central is known for real-time data management, robust reporting, financial analytics, and security encryption. It seamlessly adapts to different business needs and is economically viable, making it an optimal choice. There is room for enhancements in pricing for small businesses, sales automation, security configurations, inter-company logistics, inventory management, Power BI and CRM integration, interface friendliness, and reporting tools. Users seek improvements in AI, customization, multi-country management, retail integration, training resources, stability, and transaction correction.
What are Microsoft Dynamics 365 Business Central's key features?Used predominantly in financial management, CRM, inventory tracking, and internal operations, Microsoft Dynamics 365 Business Central supports industries like finance, retail, education, and distribution. It offers modules for accounts receivable, accounts payable, general ledger, and supply chain management. Integration with Microsoft 365 and cloud-based functionalities enhances operational efficiency and data management.
Oracle E-Business Suite offers integrated financial management with HR, payroll, procurement, and project management modules, enabling efficient finance and operations handling. Its adaptability attracts diverse industries, with functionalities for both private and public sectors.
Oracle E-Business Suite is renowned for its comprehensive capabilities in ERP solutions, providing robust analytics and reporting to enhance financial and operational management. It supports complex business processes, accommodating various industry needs while ensuring regulatory compliance. Despite its strengths, challenges such as high costs, complex deployment, and outdated technology exist. User adoption and integration difficulties persist along with licensing issues. Frequent updates, inadequate reporting tools, and cloud transition demands add to its complexity.
What are the key features of Oracle E-Business Suite?Companies use Oracle E-Business Suite mainly for financial management, HR operations, and supply chain management. By integrating financials with other applications, it serves industries like manufacturing, healthcare, government, and telecommunications. Businesses also leverage it for employee data management and process automation.
SAP S/4HANA is an advanced ERP system utilizing in-memory computing, offering real-time analytics and seamless integration. Its user-centric Fiori interface simplifies operations, making it ideal for diverse business needs in finance, logistics, and high-performance data management.
SAP S/4HANA stands out for its in-memory database technology and integrated analytics, which provide organizations with real-time access to data, enhancing business efficiency. It simplifies complex processes through prebuilt scenarios and allows robust customization to fit specific industry needs. The platform is crucial for high-performance data management and decision-making across sectors like finance and logistics, integrating different departments to support digital transformation initiatives. It offers both cloud and on-premise deployment options, catering to large-scale enterprises seeking flexibility, scalability, and improved operational efficiency.
What are the key features of SAP S/4HANA?In industries like finance, supply chain, and manufacturing, SAP S/4HANA supports business processes by integrating core functions and enabling real-time analytics. It enhances financial management, inventory control, and purchasing decisions, making it popular among large-scale users in retail and pharmaceuticals.