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Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Microsoft Dynamics 365 Business Central often achieves ROI in six months, with automation enhancing financial benefits, though experiences vary.
Sentiment score
6.6
Oracle E-Business Suite enhances efficiency, reduces costs, and boosts productivity, providing ROI within two years and a competitive edge.
Sentiment score
5.1
SAP S/4HANA offers high long-term ROI by enhancing efficiency, reducing costs, and providing innovation despite initial investments.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Head Of Information Technology at SAISOFT
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
Works at a consultancy with 10,001+ employees
If we can maximize that, we can get the full price benefit of the solution.
Principal Instrument and Control at PETRONAS
We have observed a good return on investment, with calculations based on a five-year ROI plan.
Account executive at Cisco
 

Customer Service

Sentiment score
4.0
Microsoft Dynamics 365 Business Central: praised for responsiveness but some users report slow service, relying on local partners for support.
Sentiment score
4.5
Oracle E-Business Suite support is reliable but varies; quality depends on analyst expertise and region, excelling in Europe and US.
Sentiment score
6.2
SAP S/4HANA support is mostly satisfactory, with varying experiences influenced by response times, partnership levels, and team efficiency.
The response time before getting someone who can provide a relevant answer is crucial.
Owner at Numex BV
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Regional Manager at a tech services company with 51-200 employees
Microsoft provides real-time support, which makes a big difference compared to SAP.
Automation Engineer
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
Executive Director, Decision Support at Community Health Network
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
I have delivered technical support numerous times for clients, including those in the banking sector, focusing on Oracle Application Framework.
Technical Consultant at AAK
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
Chief Executive Officer at LogicalDNA Solutions
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
Program Director at KloudData Inc.
 

Scalability Issues

Sentiment score
6.9
Microsoft Dynamics 365 Business Central is scalable for SMEs, with flexibility, though larger setups may require customization and integration.
Sentiment score
7.5
Oracle E-Business Suite is praised for scalability, customization, and integration, successfully supporting diverse industries and organizational growth.
Sentiment score
7.7
SAP S/4HANA offers flexible scaling in cloud environments, praised for adaptability but can be costly for smaller firms.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
For scalability, I also rate Oracle E-Business Suite as a ten.
Technical Consultant at AAK
I would say it's fairly easy to scale.
Executive Director, Decision Support at Community Health Network
SAP S/4HANA scales exceptionally well.
Enterprise Architect at a manufacturing company with 10,001+ employees
It is very easy to scale within businesses, especially when a new business falls within the range.
Project accountant at Montego Upstream Services Limited
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
7.7
Microsoft Dynamics 365 Business Central is reliable with stable performance, though minor issues occur during updates or heavy data loads.
Sentiment score
7.4
Oracle E-Business Suite is stable and reliable, achieving high ratings when supported by quality infrastructure and timely maintenance.
Sentiment score
7.7
SAP S/4HANA is stable and reliable with some challenges in data handling, customizations, and infrastructure-dependent performance variations.
For the cloud, we have not faced any downtimes or stability issues.
Regional Manager at a tech services company with 51-200 employees
The system is very stable.
Executive Director, Decision Support at Community Health Network
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Oracle E-Business Suite is stable and reliable, with a very low chance of data loss.
Technical Consultant at AAK
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
Enterprise Architect at E.ON
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
Head of IT at Genix Pharma (Private) Limited
 

Room For Improvement

Enhancements needed in cost efficiency, integration, automation, user interface, customization, AI features, and technical documentation for improved flexibility.
Users seek a more flexible, user-friendly Oracle E-Business Suite with improved integration, reporting, support, and mobile compatibility.
SAP S/4HANA requires better integration, usability, and cost adjustment, alongside improved migration, support, and predictive analytics features.
There's a gap in advanced features that other platforms like NetSuite handle better.
Regional Manager at a tech services company with 51-200 employees
A basic point of sale would help a great deal because there are certain requirements where Microsoft Dynamics 365 Business Central could fit in small retail operations, and it is quite expensive, so that addition would be beneficial.
Regional Sales Manager at a consultancy with 11-50 employees
There is a need for improvement in consolidation and multi-country master data management.
Owner at Numex BV
I should be able to customize the screen or application without needing technical support.
Data Engineer at Systems Limited
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Executive Director, Decision Support at Community Health Network
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
Managing Director at a recruiting/HR firm with 501-1,000 employees
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
Project accountant at Montego Upstream Services Limited
The performance of the SAP interface could be improved.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Setup Cost

Microsoft Dynamics 365 Business Central offers flexible, scalable ERP pricing, appealing to startups and enterprises, with moderate to high cost.
Oracle E-Business Suite is costly for small businesses, with complex licensing, and users seek more affordable alternatives.
SAP S/4HANA is costly, with various licensing models and high pricing, often challenging for smaller businesses compared to competitors.
However, it was very costly due to the numerous integrations we had.
Automation Engineer
The pricing for Dynamics 365 Business Central is reasonable.
Owner at Numex BV
For small businesses or those generating low revenue, it is often expensive.
Technical Consultant at AAK
Oracle pricing is comparatively high to other vendors.
Data Engineer at Systems Limited
Each license costs a significant amount.
Head Of Information Technology at SAISOFT
It's higher compared to similar peer solutions.
Account executive at Cisco
Most users or IT professionals typically criticize the high price of SAP license costs.
Enterprise Architect at E.ON
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
Associate Partner - SAP Solution Architect and MDG expert at a tech services company with 11-50 employees
 

Valuable Features

Microsoft Dynamics 365 Business Central provides customizable, cloud-based management, benefiting SMEs with seamless integration, real-time insights, and enhanced workflows.
Oracle E-Business Suite offers flexible, integrated solutions with advanced features, enhancing efficiency and decision-making across various industries.
SAP S/4HANA enhances business operations with integrated features, real-time analytics, user-friendly interfaces, and cloud-based scalability.
The value for money is very high as it fits the business well.
Owner at Numex BV
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
Regional Manager at a tech services company with 51-200 employees
Microsoft Dynamics 365 Business Central is scalable, as it was able to grow with increasing business demands.
Automation Engineer
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Data Engineer at Systems Limited
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Oracle E-Business Suite is keeping up with the market and now introducing AI database capabilities.
Technical Consultant at AAK
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Enterprise Architect at a manufacturing company with 10,001+ employees
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
Chief Executive Officer at LogicalDNA Solutions
The insights given help us make strategic decisions.
Technical Lead at a manufacturing company with 10,001+ employees
 

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 4.0%, down from 6.0% compared to the previous year. The mindshare of Oracle E-Business Suite is 3.8%, down from 4.8% compared to the previous year. The mindshare of SAP S/4HANA is 6.3%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA6.3%
Oracle E-Business Suite3.8%
Microsoft Dynamics 365 Business Central4.0%
Other85.9%
ERP
 

Featured Reviews

reviewer2746122 - PeerSpot reviewer
Automation Engineer
Integrations Help Bring Efficiency while Documentation Needs Improvement
When I started working with Microsoft Dynamics 365 Business Central, I was new and didn't know what ERP was or its purpose, but I was eager to learn more each day. The system can become overwhelmed because you cannot control the number of integrations, and our team struggled to manage the numerous integrations we had. More documentation is needed on how to use Microsoft Dynamics 365 Business Central and its capabilities. From a technical perspective, it was challenging because understanding the system requires familiarity with financial sectors. Microsoft Dynamics 365 Business Central could benefit from more AI integration. Learning the application was challenging as there was much to understand about accounts payable, receivable, accounting, and general ledger.
Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
Effendy Mohamed - PeerSpot reviewer
Principal Instrument and Control at PETRONAS
Empowered decision-making accelerates with enhanced analytics capabilities
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still driven by some sort of structured reporting system. Although it is easier, you still need to do some configuration of it. With AI functionality, you could just prompt and request the information, and then the version would quickly be revealed to you.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Construction Company
8%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
7%
University
6%
Manufacturing Company
14%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise19
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like mi...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
I don't have specific information about the pricing of Microsoft Dynamics 365 Business Central. However, it was very ...
What needs improvement with Microsoft Dynamics NAV?
A point of sale solution is still lacking in the retail industry. A basic point of sale would help a great deal becau...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those gene...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy f...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which woul...
What is your primary use case for SAP S4HANA?
My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from E...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Oracle EBS, OEBS
SAP S4HANA
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.
885,728 professionals have used our research since 2012.