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Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 6.6%, up from 6.5% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, up from 5.0% compared to the previous year. The mindshare of SAP S/4HANA is 11.1%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"The initial setup is pretty straightforward."
"The initial setup is easy."
"I am impressed with the tool's user authentication, compatibility , and policies."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"One of the most valuable features of Microsoft Dynamics 365 Business Central is its ease of installation and user-friendly interface."
"The on-premise is very similar to the cloud version."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good."
"You can group them into the BIs, which is business intelligence. You get your own key performance indicators and build your own reports or you could have your own screens, and it changes in real time."
"It's highly customizable."
"The most valuable features of Oracle EBS are its ease of use, integration capabilities, and the General Ledger reporting, including the FSG reporting."
"It's a tightly integrated solution."
"Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs."
"Offers an excellent UI"
"I have found the most valuable feature to be the SAP Fiori application."
"The performance of the solution is excellent."
"The solution is flexible, has a lot of functionality, and has the ability to deliver more security than other comparable solutions."
"Provides multiple tools for easy integrations"
"It is a very powerful, highly customizable tool."
"Many prebuilt scenarios are included."
"SAP S/4HANA delivers all essential possibilities to customers for various sections. In the current modern age, we use SAP for graphical outputs, reports, and smartphone accessibility. If users want to see financial outputs via diagrams, we use SAP by Design. For specific confirmations via mobile app or web app, we use few other applications. If users want only source forms and not hard copies, we use AR forms."
 

Cons

"The solution could include the retail tool in the native version."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The stability could always be improved."
"The product should improve work optimization."
"As our company grew we had to switch from Microsoft Dynamics NAV to a solution that was suited for larger-sized companies."
"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"The solution must provide more AI features."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The users feel that the product is not user-friendly."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
"They started on the mobile app and tablets, but still I see there are no short-forms used in EBS."
"Oracle E-Business Suite should be more detailed and user-friendly."
"Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution."
"Improvements could be made in mobility for mobile applications or tablets."
"Some of my clients report that the overall ease of use could be simplified."
"If you get away from the financials core of the product, it is not so good at handling peripherals."
"I would like to see improvements in the graphical user interface and core modules in SAP S/4HANA. Even after 20 years, there haven't been developments in these areas. The purchase order, sales order, and core modules like CRM have remained unchanged. The financial data and modules have also stayed the same. Fiori is available but hasn't brought many changes to the core modules."
"More integration is necessary."
"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."
"Their yearly licensing is expensive. Improvements are needed on the user experience level and digital work."
"You will not see convenient user experiences with SAP S4HANA's website or application."
"The product could be improved in several key areas, particularly in API granularity and ease of configuration."
"The cost is quite expensive, and some people notice this compared to other solutions."
"The install can be difficult. There's something called secondary sales solutions that is not there in SAP. We need to have third-party tools to integrate to do the automatization. The two parts are missing on the secondary sales solution and automation."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"I have some subscription-based customer and a few customers who have perpetual licenses that hosted the application on the cloud."
"The price of Microsoft Dynamics 365 Business Central is reasonable."
"The price of the solution could be reduced to improve their offering."
"We have an agreement with Microsoft and pricing is okay for us."
"The price of Microsoft Dynamics 365 Business Central is reasonable. We pay monthly for the use of the solution."
"We have a perpetual license to use Microsoft Dynamics NAV."
"The first time we tried to buy the newest version, it was expensive."
"The pricing is high."
"The pricing of Oracle E-Business Suite is too high."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"The solution is quite expensive."
"In my opinion, the prices for Oracle ERP are reasonable, especially considering the various discounts that are often available."
"Fees for support and licensing should be reduced."
"I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
"There is a license to use this solution."
"The problem with SAP is that it offers two licenses, namely runtime license and enterprise license. If you have a runtime license, then you are doomed since you can't take any data out from the tool."
"As for pricing, it depends on the business size and flow. If it's a medium-sized business, it might seem affordable, but for larger businesses with complex processes, it could be considered expensive."
"The solution's pricing depends on customers and how much discount they can get. However, the list price is expensive."
"The price of SAP S4HANA is reasonable."
"The solution's license cost is on the higher side."
"The pricing is a five out of ten, with ten being expensive and one being cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Retailer
7%
Comms Service Provider
7%
Educational Organization
62%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Educational Organization
24%
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like mi...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is ...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from ac...
What needs improvement with SAP S4HANA?
SAP S/4HANA has room for improvement because we are still exploring functionality, and while most modules are impleme...
What is your primary use case for SAP S4HANA?
I use SAP S/4HANA because most of the manufacturers in pharmaceuticals are using it. We migrated from Microsoft Dynam...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Oracle EBS, OEBS
SAP S4HANA
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: May 2025.
856,873 professionals have used our research since 2012.