Microsoft Defender for Endpoint and Symantec Endpoint Security Enterprise are leaders in the endpoint protection market. Microsoft Defender for Endpoint seems to have the upper hand due to its seamless integration with Microsoft services and simpler deployment.
Features: Microsoft Defender for Endpoint offers robust threat detection, automated investigation, and response capabilities. Symantec Endpoint Security Enterprise provides comprehensive threat detection, advanced machine learning, and extensive third-party integration capabilities.
Room for Improvement: Users of Microsoft Defender for Endpoint mention challenges with occasional false positives, complex configuration settings, and the need for better reporting features. Symantec Endpoint Security Enterprise users note that the solution could benefit from a more intuitive setup process, performance optimization to reduce system impact, and enhancements in customer support response time.
Ease of Deployment and Customer Service: Microsoft Defender for Endpoint is praised for its straightforward deployment process, especially within Microsoft-dominated environments, and responsive customer service. Symantec Endpoint Security Enterprise offers flexibility in deployment but is sometimes criticized for being more complex and requiring more initial setup time. Symantec's customer service is generally well-regarded but can be slow to respond according to some user reviews.
Pricing and ROI: Microsoft Defender for Endpoint is considered cost-effective, particularly for organizations already using Microsoft products, offering strong ROI. Users of Symantec Endpoint Security Enterprise acknowledge a higher upfront cost but also report a satisfactory ROI due to its robust feature set. Despite the higher cost, many users feel Symantec's advanced capabilities justify the investment.
Without detection and protection measures, organizations would face substantial payments and reputational damage, including the necessity to inform customers about data breaches, potentially leading to loss of business.
We have seen a return on investment when using Microsoft Defender for Endpoint, as it saves labor by reducing the need for staff to focus on it.
The biggest return on investment for me when using Microsoft Defender for Endpoint is the time saving.
The level-one support seems disconnected from subject matter experts.
I rate Microsoft support 10 out of 10.
Due to our size, we don't have access to direct technical support, but the knowledge base, Microsoft Learn, and the articles available are really good.
We managed to scale it out in a short amount of time, with two months of planning and three months of implementation on 10,000 computers.
Microsoft Defender for Endpoint is scalable enough to handle various devices across environments, whether they are laptops, Android devices, or operating in hybrid environments.
Compatibility is its main feature.
I haven't seen any outages with Microsoft.
I rate Defender 10 out of 10 for stability.
Defender for Endpoint is extremely stable.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
We use Microsoft partners to help govern the platform, and as part of an alliance, we want to gather data from each tenant and combine them for a complete view.
Providing more detailed information on how Microsoft Defender for Endpoint detects vulnerabilities.
Given our extensive Microsoft licensing, transitioning to Defender for Endpoint did not affect licensing costs.
It costs $15 per VM for the P2 plan, which is seen as affordable for customers.
The pricing, setup, and licensing were very easy and simple.
Defender for Endpoint's coverage across different platforms in our environment is pretty good. We have devices running Linux, Mac OS, Windows, iOS, and Android. It covers all of them.
Microsoft Defender for Endpoint provides a unified management interface allowing customers to manage their on-premises and hybrid infrastructures from a single pane.
One of the best features of Microsoft Defender for Endpoint is its database for identifying zero-day attacks or malware attacks.
Microsoft Defender for Endpoint is a comprehensive security solution that provides advanced threat protection for organizations. It offers real-time protection against various types of cyber threats, including malware, viruses, ransomware, and phishing attacks.
With its powerful machine-learning capabilities, it can detect and block sophisticated attacks before they can cause any harm. The solution also includes endpoint detection and response (EDR) capabilities, allowing organizations to quickly investigate and respond to security incidents. It provides detailed insights into the attack timeline, enabling security teams to understand the scope and impact of an incident.
Microsoft Defender for Endpoint also offers proactive threat hunting, allowing organizations to proactively search for and identify potential threats within their network. It integrates seamlessly with other Microsoft security solutions, such as Microsoft Defender XDR, to provide a unified and holistic security approach. With its centralized management console, organizations can easily deploy, configure, and monitor the security solution across their entire network.
Microsoft Defender for Endpoint is a robust and scalable security solution that helps organizations protect their endpoints and data from evolving cyber threats.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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