Microsoft Defender for Endpoint vs Symantec Endpoint Security Enterprise comparison

Microsoft Defender for Endpoint and Symantec Endpoint Security Enterprise are leaders in the endpoint protection market. Microsoft Defender for Endpoint seems to have the upper hand due to its seamless integration with Microsoft services and simpler deployment.

Features: Microsoft Defender for Endpoint offers robust threat detection, automated investigation, and response capabilities. Symantec Endpoint Security Enterprise provides comprehensive threat detection, advanced machine learning, and extensive third-party integration capabilities.

Room for Improvement: Users of Microsoft Defender for Endpoint mention challenges with occasional false positives, complex configuration settings, and the need for better reporting features. Symantec Endpoint Security Enterprise users note that the solution could benefit from a more intuitive setup process, performance optimization to reduce system impact, and enhancements in customer support response time.

Ease of Deployment and Customer Service: Microsoft Defender for Endpoint is praised for its straightforward deployment process, especially within Microsoft-dominated environments, and responsive customer service. Symantec Endpoint Security Enterprise offers flexibility in deployment but is sometimes criticized for being more complex and requiring more initial setup time. Symantec's customer service is generally well-regarded but can be slow to respond according to some user reviews.

Pricing and ROI: Microsoft Defender for Endpoint is considered cost-effective, particularly for organizations already using Microsoft products, offering strong ROI. Users of Symantec Endpoint Security Enterprise acknowledge a higher upfront cost but also report a satisfactory ROI due to its robust feature set. Despite the higher cost, many users feel Symantec's advanced capabilities justify the investment.