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Microsoft Defender for Cloud Apps vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Defender for Cloud Apps enhances security, reduces costs by 35-45%, and improves uptime with efficient cloud application management.
Sentiment score
5.7
Microsoft Intune boosts cost savings and efficiency by streamlining device management, reducing infrastructure costs, and enhancing security measures.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Cloud Apps support is generally good, but users suggest faster responses and improved communication.
Sentiment score
5.5
Microsoft Intune support feedback is mixed, with faster resolutions at premium levels but slow response at basic tiers.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
7.6
Microsoft Defender for Cloud Apps offers scalable security, efficiently managing large user bases and app integrations with centralized management.
Sentiment score
6.7
Microsoft Intune excels in scalability, efficiently managing thousands of users and devices across diverse environments, supporting seamless expansion.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for high reliability, minimal downtime, consistent performance, and swift issue resolution.
Sentiment score
6.6
Microsoft Intune is stable and reliable, with users rating its performance highly despite occasional update or sync issues.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
 

Room For Improvement

Microsoft Defender for Cloud Apps could improve integration, pricing, support, reporting, automation, alerts, and overall user experience across multi-cloud environments.
Microsoft Intune needs better application deployment, reporting, macOS/Linux support, platform integration, user-friendliness, remote desktop, and competitive pricing.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
A significant improvement I would like to see is the integration into a single pane of glass.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
 

Setup Cost

Microsoft Defender for Cloud Apps is cost-effective within Microsoft 365 bundles, especially for large organizations with discounts available.
Microsoft Intune offers cost-effective prices with Microsoft 365 bundles, flexible licensing, and discounts for large volumes or specific sectors.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
 

Valuable Features

Microsoft Defender for Cloud Apps offers integration, threat detection, and management, enhancing security with comprehensive visibility and proactive assessment.
Microsoft Intune offers seamless integration, robust management, and security features, enhancing remote device management and compliance with a user-friendly interface.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Advanced Threat Protection (ATP) (14th)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of September 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Cloud Apps is 3.1%, up from 1.9% compared to the previous year. The mindshare of Microsoft Intune is 12.7%, up from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Intune12.7%
Microsoft Defender for Cloud Apps3.1%
Other84.2%
Microsoft Security Suite
 

Featured Reviews

Abdulrahman Muhammadi - PeerSpot reviewer
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise18
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
My impression on the pricing, setup costs, and licensing of Microsoft Defender for Cloud Apps is that it's fair. I don't know by heart the exact pricing, but it's part of the E5 license which we al...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Intune and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.