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Microsoft Active Directory vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Active Directory
Ranking in Single Sign-On (SSO)
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
47
Ranking in other categories
Active Directory Management (2nd)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
18th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (26th)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Microsoft Active Directory is 2.9%, down from 3.2% compared to the previous year. The mindshare of Tools4ever HelloID is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Microsoft Active Directory2.9%
Tools4ever HelloID1.7%
Other95.4%
Single Sign-On (SSO)
 

Featured Reviews

Eko Kurniawan - PeerSpot reviewer
IT Operations & Security at veris
Has simplified credential management and improved secure access control across departments
The features I find most useful in Microsoft Active Directory are especially for the Single Sign-On. This is very useful for users, particularly if they have plenty of applications, such as tablet applications. When they log in to their computer, the application will automatically log in with their credentials. They don't need to remember another user and password to log in to the application because it's already maintained with Microsoft Active Directory using Single Sign-On. To assess the impact of Microsoft Active Directory's centralized domain management on security protocols and access permissions, Microsoft Active Directory itself has constraints with security because when we have a solution such as SSO or Single Sign-On, which makes it easier for users to log in, some parts have security openings. When their computer is compromised with a threat, malware, or other cyber threats, it becomes easier to enter the application without login permission.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very user-friendly."
"The user interface of the product is very easy to use."
"The features and capabilities of Microsoft Active Directory that I have found the most valuable over the years are that it is a mature technology, it's stable, and it delivers what it promises."
"The solution is the most reliable and easiest directory service in the world so we became Gold partners to fully support it."
"The most valuable features are it is easy to use, manage, create a repository, and create the OM."
"The most valuable feature is the configured appliance system in Hypervisor."
"The most valuable feature of the solution is authentication."
"The features I find most useful in Microsoft Active Directory are especially for the Single Sign-On; this is very useful for users, particularly if they have plenty of applications, such as tablet applications, because when they log in to their computer, the application will automatically log in with their credentials."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
 

Cons

"The technical support team does not give prompt responses."
"The challenges everyone now has in mind is how to really migrate fully to the cloud. Many companies face both technical and cost-related challenges when moving from on-premise Active Directory to Microsoft Intra."
"The security features could be improved."
"The product could be improved in the area of security."
"There could be enough material to learn about the product."
"Microsoft Active Directory could improve by having better integration with other solutions."
"There is room for improvement in the support."
"Sometimes when we create email groups in Microsoft Active Directory and add someone to that group, it takes around 24 to 48 hours for their email account to be synchronized with their Microsoft Office 365 shared mailbox, distribution list, or group."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four out of ten."
"The product's premium support services are expensive."
"Active Directory is an expensive solution, primarily due to Microsoft's licensing model. This licensing approach includes paying for server licenses as well as for each computer that connects to it. However, when working with the Azure cloud, there is no cost for the server. This is profitable and one of the main reasons why Azure Cloud and other cloud-based solutions are being used more."
"Microsoft Active Directory is not an expensive solution."
"Its price is reasonable."
"We have to purchase a license for the solution."
"The license is perpetual and the cost is minimal. If you purchase Microsoft Windows then Microsoft Active Directory comes with the package."
"It's not overly expensive. It's considered a base function by Microsoft."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Healthcare Company
8%
Outsourcing Company
17%
Construction Company
14%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise20
No data available
 

Questions from the Community

What needs improvement with Microsoft Active Directory?
The best way to protect this is to use Microsoft Defender. For Microsoft support for Microsoft Active Directory, I would rate it as eight. If I give it 10, it would be too perfect. Eight is fair. M...
What is your primary use case for Microsoft Active Directory?
My main use cases for Microsoft Active Directory are to manage user access and credentials.
What advice do you have for others considering Microsoft Active Directory?
Regarding Microsoft Active Directory's integration with third-party applications, it depends on the requirements. It's not always linked or combined with Microsoft Active Directory. In my experienc...
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Also Known As

No data available
HelloID
 

Overview

 

Sample Customers

Information Not Available
Willis Independent School District, David Douglas School District
Find out what your peers are saying about Microsoft Active Directory vs. Tools4ever HelloID and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.