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OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
375
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of November 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 6.4%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Aria Operations6.4%
OpenText Cloud Service Automation0.8%
Other92.8%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The most valuable features of VMware Aria Operations are its stability, ease of use, and extensive range of features."
"There's a feature known as Smart Alerts in vRealize Operations, which I have found to be useful if there's anything going wrong in the infrastructure. What usually happens is that you get so many alerts that you become confused. Smart Alerts give you visibility into your infrastructure and also recommend how to fix the situation. That's a feature which I'm really a fan of."
"It has helped us with troubleshooting key points of our environment. If there are issues that come up, we can dig down to a virtual machine and see if it's having issues and where those issues lie: if it needs more memory, CPU, or if there is a storage issue."
"I can go back a little bit, a week or a month, look at the history, to troubleshoot."
"One of the best features is the monitoring. It gives you proactive recommendations, based on the information that you have. It recommends changes. For example, if an ESX service is heavily loaded, it will tell you to make some changes, such as storage optimizations. Every tool does monitoring, but this one gives you more proactive monitoring, with the recommendations and actions that are needed."
"The most valuable feature is the ability to check the right-sizing of a machine because that way I can assign the real resources that are needed."
"Instead of having a lot of people spend time doing manual tasks, it allows us to have dashboards and instantly show us any issues that we have, rather than trolling through log files."
"Ease of use and the ability to do what I need to do is very easy."
 

Cons

"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"In terms of what could be improved or added to VMware vRealize Operations (vROps), from my experience, it needs more work in the ITSM space because my company never used it as an IT service management tool."
"As VMware is moving to Broadcom, I feel the support is becoming really bad."
"The VMware Aria Operations solution is a very technical product and is not for everyone. As a top-of-the-chain VMware tool, it is only normal that it has a learning curve. While the UI has been improved, it may still be difficult for some users. The solution has a lot of functionality and can monitor all areas of infrastructure, such as storage and network."
"You can troubleshoot, you can do all kinds of deep-dives into the issue and find out what the root cause is and everything, but in order to get it fixed, whatever it is (doesn't matter what it is), you need to log into another tool in order to fix it."
"We have an Enterprise Plus license, so there's a long list of stuff that you get with the Enterprise Plus license, and I'd like to see a better integration of all the vRealize components."
"There were challenges with VMware Aria Operations; the first problem was hardware compatibility."
"It could be more proactive."
"There is room for improvement in asset management and resource usage."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"If the VMs were trimmed, then we wouldn't have to buy as much software/hardware, and this means less licenses. While most of it is VMware licenses, which are relatively cheap, there are SQL licenses for Microsoft, and this is where we could start saving a lot of money."
"The solution is slightly expensive."
"It was cost effective, because it fixed our problems."
"This is an enterprise-level product and everything is included in the VMware Suite license."
"The solution has helped to reduce the time to troubleshoot issues."
"There's a smaller category that stands out due to its affordability, especially for recent versions, which I rate as four or five in terms of value. However, if you're looking for a vCenter with older, more advanced features, it comes at a significantly higher cost, and I would rate it around ten. They provide us with a choice between a recent version and one integrated, and I lean towards the former."
"If one is low price and ten is high price, I rate the product price a ten."
"Our manpower costs have been reduced due to the automation in conjunction with the usage of the dashboard."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise62
Large Enterprise278
 

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: November 2025.
872,869 professionals have used our research since 2012.