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OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
35th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
375
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of September 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.7% compared to the previous year. The mindshare of VMware Aria Operations is 6.8%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Market Share Distribution
ProductMarket Share (%)
VMware Aria Operations6.8%
OpenText Cloud Service Automation0.8%
Other92.4%
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"The initial setup is quite easy and straightforward. The majority of the time, implementing vROps is not time-consuming."
"The most valuable feature is the metrics, the ability to deep-dive into any issue we may be having from a virtual machine to a data store. Latency is a big thing - it's able to give us that metric pretty swiftly. And with our custom dashboards, it's all readily available."
"The most valuable features of VMware Aria Operations include monitoring CPU, memory, and storage."
"The product is highly reliable, and it is easy to deploy and manage."
"VM rightsizing is another very good feature and capacity planning is something else that I like about it."
"A central dashboard for evaluating the health of our whole vCenter environment."
"It gives us a single pane of glass to look at whenever we're trying to troubleshoot issues, so we can go to one place as opposed to multiple places."
"Can be customized according to customer requirements."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"In the beginning, I picked up an implementation that had been designed wrong from the ground up."
"It's a very complex product. It has gotten better over the years, but they still have some work to do. It still requires a lot of time, and some training, to get accustomed to it."
"The prebuilt dashboards are easy to use, but if you want to create your own, it is not so easy. It is the same for reports."
"There's a lot of stuff we want to do that we can't. I would advise someone considering this solution to take classes and get a lot of information because this solution may look simple but it's a lot harder than it seems."
"Adding some intelligence to VMware Aria Operations, such as event correlation, and some level of AI apps will improve the solution, similar to what we see with the more advanced monitoring solutions that we don't currently have."
"We integrated vROps with vRealize Log Insight, but it was not helpful to me. It was not giving me any good data."
"We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore."
"A reporting engine would be good, where the database could dump into something like Splunk integration, so we could write our own reports."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"Pricing is good for us. We're non-profit so we get a break on that."
"The optimization is a huge return on investment alone."
"Five or six years ago, when we took it, it was a very good option. Now, I think I have to reevaluate, to be honest."
"It is an affordable solution that doesn't require any additional costs."
"In terms of the pricing for VMware vRealize Operations (vROps), I can't remember exactly how much it costs, but it was included in the VMware vSphere enterprise plus licensing package my company paid for."
"I have reduced the time to troubleshoot for my customers."
"I would like to see a free offering. Cost is always a factor in any sort of line. Obviously, the value added is there and it's worth it."
"If one is cheap and ten is expensive, I rate the product price an eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise62
Large Enterprise278
 

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.