Try our new research platform with insights from 80,000+ expert users

OpenText Cloud Service Automation vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
VMware Aria Operations
Ranking in Cloud Management
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
374
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of July 2025, in the Cloud Management category, the mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.6% compared to the previous year. The mindshare of VMware Aria Operations is 7.7%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"It has enhanced our ability to troubleshoot and effectively manage our solutions to understand what clusters are having issues and diagnose those programs right away, so we can be proactive."
"The most valuable feature is the single pane of glass so we can see all our vCenters, all our machines, all our storage arrays. We can see if there are alerts in any of these systems, and follow up on that alert and see if it's impacting just that area or if there is a bigger problem behind it."
"It is easy to use from its deployment architecture to use cases. It is straightforward for customers to use. It's a good product and better than the earlier versions."
"From a manager's standpoint it's the dashboards. To be able to quickly and easily see what's going on in our environment, from my perspective."
"For project management and new clients, the What-If Analysis is very good. You can use it for workloads. When you are adding new workloads to your platform, it helps you avoid impacting your production."
"The dashboards are really good. They give you a glimpse of what is really going on in your virtualized environment. The ability to create customized dashboards based on your needs is also great."
"The initial setup was very straightforward. We spent a few days setting it up, then it was up and running."
"The most valuable features for us are some of the trending and analysis on workloads. It doesn't just look to see if something is maximized at 100%. It figures out what the normal is for the application, so it's not just if something is maxed out and causing a problem, but if something is higher than normal or running outside of its normal range. This helps us to identify something that other products might not necessarily note as an issue."
 

Cons

"I would like fewer restrictions as a software tester."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"User-friendly? It could probably use a little work there. It is something of a beast. There's a lot that it can do and getting in there and getting everything working the way you want it to can be challenging."
"Stability is a significant area that needs improvement as I experience frequent disconnections and interruptions in data collection."
"compare-to-competition; We had a lot of homegrown solutions and different products. We have Splunk, we're using Tableau, different reporting services that were based on gathering our own data, power CLI scripts, going out and individually running things against vCenters, pulling them back in, and then dumping them into something centrally that we could view for capacity. But it really was point-in-time, it wasn't real-time, it wasn't something that could even be predictive for us. We would look at it and say, "Well, that looked different last month so let me go look and see why," and then it was a lot more time-consuming to go about that method. It was more of a manual method. vROps is a tool that gathers that data every five minutes, or whatever the time duration is that you have set for collections. We're more up to the minute, more quick to respond. I think it's a smarter product than homegrown stuff. That's why we moved away from the homegrown stuff."
"I would like to see a full RESTful API for everything and PowerCLI modules that interact with more of the different features. It doesn't have a complete API set and it's not a complete PowerCLI module yet. I'd love to see that developed more, to be able to interact with other applications and automation."
"The solution is not very stable. It often disconnects from the environment or stops collecting data, leading to challenges."
"Sometimes what a customer sees as a need for improvement could be incorrect sizing or a result of a specific deployment. So usually, the things we want are a more frequent sampling of the various metrics and the like."
"For the initial setup, there should be some sort of auto discovery of the environment. That should be enabled. It has the ability to discover a main node, but it could still be made easier, to reduce the initial configuration and setup time."
"Having the capability to manage the enterprise display would be highly beneficial."
 

Pricing and Cost Advice

"OpenText Cloud Service Automation's pricing is average."
"The initial costs are a bit on the higher side but the licensing is flexible."
"I would like to see a free offering. Cost is always a factor in any sort of line. Obviously, the value added is there and it's worth it."
"The optimization is a huge return on investment alone."
"vROps is a bit expensive and that's a reason that small clients say, 'No, I don't think we need this.' From a pricing perspective, it is quite steep. But 'expensive' is relative, depending on what you need. Others might say, 'It is expensive, but I think we can use it to better our environment.'"
"There's a smaller category that stands out due to its affordability, especially for recent versions, which I rate as four or five in terms of value. However, if you're looking for a vCenter with older, more advanced features, it comes at a significantly higher cost, and I would rate it around ten. They provide us with a choice between a recent version and one integrated, and I lean towards the former."
"It was cost effective, because it fixed our problems."
"The price of the solution is expensive."
"So, besides the license overall, you have to pay for the type of support you want. With the license, there is a support cost as well."
report
Use our free recommendation engine to learn which Cloud Management solutions are best for your needs.
861,481 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

China Merchants Bank, Osiatis
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: July 2025.
861,481 professionals have used our research since 2012.