MHR iTrent vs PeopleSoft vs UKG comparison

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89% willing to recommend

MHR iTrent

PeopleSoft

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Executive Summary

We performed a comparison between MHR iTrent, PeopleSoft, and UKG based on real PeerSpot user reviews.

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To learn more, read our detailed Benefits Administration Report (Updated: August 2025).

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Helped 867,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the Benefits Administration category, the mindshare of MHR iTrent is 1.0%, up from 0.9% compared to the previous year. The mindshare of PeopleSoft is 7.6%, down from 12.3% compared to the previous year. The mindshare of UKG is 7.9%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration Market Share Distribution
Product	Market Share (%)
PeopleSoft	7.6%
UKG	7.9%
MHR iTrent	1.0%
Other	83.5%

Benefits Administration

Featured Reviews

reviewer2215695

NA at a university with 5,001-10,000 employees

A scalable solution with good functionalities, but customer support needs to improve

Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

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IanCampbell

CEO at a consultancy with 1-10 employees

Saves time through transclusion - using a single record across multiple modules

The most valuable feature is the module integration, which saves time through transclusion - using a single record across multiple modules. The user interface has improved significantly. The current client redesigns work centers per subsidiary business unit, making navigation more intuitive and easier for end users. Reporting and analytics capabilities have greatly improved.

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Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."

"MHR iTrent's functionality and the payroll part are good."

"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."

"I would recommend the solution. It's very stable and scalable, which makes it a reliable solution."

"The most valuable feature is IDE."

"PeopleSoft is easy to understand, where any end user that is logged in can easily navigate through the menus."

"The most valuable feature is ERP application information."

"It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."

"PeopleSoft has been fairly reliable for us. We haven't had any issues with stability."

"The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."

More PeopleSoft pros

"I like UKG's integration."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."

"The solution's employee experience is pretty good."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"I have found the most valuable feature to be business intelligence and Cognos reporting."

More UKG pros

Cons

"Customer support and getting help from MHR iTrent are not great at all."

"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."

"I would like to see improvement in the UI."

"Regarding technical support, they often discourage using PeopleSoft and push for Oracle. Many support staff are offshore and don't understand the system well."

"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."

"I would like to see it become available again in Mexico."

"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."

"It would be nice if it became even more declarative in its development."

"Global payroll could be easier to use."

"The whole systematic flow of any query raised to HR should be improved."

More PeopleSoft cons

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The system is slow sometimes."

"UKG could be a little more flexible in some areas."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"The platform's features need enhancement while being used as a recruiting tool."

More UKG cons

Pricing and Cost Advice

Information not available

"The solution is priced per module."

"Check all options before a decision is made."

"There are no additional costs for licensing."

"I would rate the pricing an eight out of ten, with ten being expensive."

"The tool is expensive."

"The main issue we have with the solution is that it is very expensive."

"We are a University and the cost and license are negotiated privately."

"Mostly yearly payments are to be made toward licensing costs. It is not much of an expensive solution."

More PeopleSoft pricing and cost advice

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"If you're going for the full suite, it can be fairly pricey."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

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Top Industries

By visitors reading reviews

Educational Organization

15%

Computer Software Company

13%

Comms Service Provider

12%

Government

10%

Government

Manufacturing Company

University

Financial Services Firm

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	16
Large Enterprise	50

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

What needs improvement with MHR iTrent?

I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather th...

What is your primary use case for MHR iTrent?

We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually a...

What advice do you have for others considering MHR iTrent?

If customer support is part of the product, I would rate it a three out of ten.

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...

What do you like most about PeopleSoft?

I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...

What is your experience regarding pricing and costs for PeopleSoft?

The solution is priced per module.

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...

SAP SuccessFactors vs MHR iTrent

Comparisons

Compared 52% of the time

Workday vs MHR iTrent

Compared 48% of the time

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SAP SuccessFactors vs PeopleSoft

Compared 14% of the time

Workday vs PeopleSoft

Compared 11% of the time

Oracle Fusion Cloud ERP vs PeopleSoft

Compared 9% of the time

Oracle E-Business Suite vs PeopleSoft

Compared 8% of the time

PeopleStrong vs PeopleSoft

Compared 3% of the time

More PeopleSoft Competitors

Workday vs UKG

Compared 25% of the time

SAP SuccessFactors vs UKG

Compared 15% of the time

SAP HCM vs UKG

Compared 9% of the time

Dayforce HCM vs UKG

Compared 9% of the time

ADP GlobalView Payroll vs UKG

Compared 5% of the time

More UKG Competitors

Product Reports

Cloud HCM

Download MHR iTrent product report

PeopleSoft

Download PeopleSoft product report

Download UKG product report

Also Known As

MidlandHR iTrent, iTrent

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

iTrent is a single, web based HR, payroll, talent management and workforce planning solution supporting latest operational methodologies for managing people. From organisational planning, attraction and selection, to pay, performance management, learning and development, and retention. iTrent helps align people to organisational goals, develop talent to support future requirements and release the true value of your people.

MHR

PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.

PeopleSoft Features

PeopleSoft has many valuable key features. Some of the most useful ones include:

Simple and intuitive: PeopleSoft HCM delivers a clean, consistent, and user-friendly design, resulting in greater user satisfaction that leads to higher adoption without the high cost of training employees.

Anywhere, anytime mobility: With mobile devices being such an integral part of today’s modern work life, PeopleSoft offers today’s mobile and wireless managers and employees an effective and secure method for accessing the information they need, with the ability to effectively execute HR transactions from anywhere, at any time.

Flexible and configurable: PeopleSoft enables you to leverage a single application optimized for all form factors that works on any mobile device – no need for separate applications for mobile and desktop.

Robust: Because the solution is robust, you can use it to increase retention and improve employee engagement.

Powerful and actionable, embedded analytics: PeopleSoft’s actionable, embedded analytics help you spend less time gathering data and more time analyzing and executing employee data.

PeopleSoft Benefits

There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:

Greater employee satisfaction: Users will find PeopleSoft’s software easy to use, leading to better productivity levels and also increased employee satisfaction.

Manage dynamic workforce: The solution provides secure access to employee information so users can manage essential HR functions effectively.

Increased administrator productivity: PeopleSoft empowers employees and managers by enabling them to execute common HR tasks so administrators can focus on other top priorities.

Quickly make informed decisions: By using PeopleSoft’s embedded, real-time, multidimensional analysis capabilities, users can make more informed business decisions.

Reviews from Real Users

PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.

A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”

"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.

A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."

Oracle

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon

Benefits Administration