We performed a comparison between CYPHER Learning and SAP Litmos comparison based on our users' reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users liked SAP Litmos' intuitive interface, which enables seamless navigation. It offers multiple customization options, allowing users to tailor their courses to their needs. SAP Litmos' extensive library of lessons offers users a diverse selection of educational materials. CYPHER Learning is praised for its exceptional training videos, gamification, and personalized content. Its excellent tracking capabilities ensure accurate monitoring of learners' progress. SAP Litmos needs better custom rule creation and integration with SuccessFactors LMS. Users would also like improved dashboards and more storage flexibility. CYPHER Learning requires improvements in its grading system and more online exams for higher-order thinking skills.
Service and Support: Some users say SAP support responds promptly and resolves critical issues efficiently. Others have reported difficulties contacting technical staff and longer wait times for responses. Reviews of CYPHER Learning's support have been mostly positive. Customers appreciate the quick response time and expertise of the support team.
Ease of Deployment: The setup process for SAP Litmos is considered somewhat complex but generally manageable. Deploying CYPHER Learning is straightforward, and professional assistance is accessible if needed.
Pricing: Some users deem SAP Litmos too costly due to extra charges for specific features. CYPHER Learning offers competitive and reasonable pricing, with no added expenses for the core product. CYPHER Learning has a more straightforward, more adaptable pricing system.
ROI: SAP Litmos accelerates the onboarding process. CYPHER Learning has demonstrated substantial cost savings, minimized logistics and travel expenses, and enhanced overall efficiency and productivity.
Comparison Results: Our users prefer SAP Litmos over CYPHER Learning. Users appreciate SAP Litmos's intuitive interface, easy navigation, and comprehensive features. They particularly like the ability to personalize the dashboard and access a wide range of courses. The platform's modern design and additional functionalities, such as event scheduling and automated emails, enhance the learning experience. Although CYPHER Learning also offers valuable features like gamification and personalized content, SAP Litmos stands out for its user-friendliness and continuous innovation.
"I really like the fact that it's cloud-based. That means you don't have to look for updates. They happen automatically, which is great. It's also an easy, plug-and-play type of application. It is quite user-friendly and modern."
"One of the things that we are really excited about is being able to tie the state or national standards as competencies. Then, when students complete a course, they are awarded certain competencies or standards that we have aligned with the course. This shows schools evidence that students are meeting standards. Right now, we are not tying any of our courses with how schools are testing and assessing students. However, our company goals are to provide access to STEM for all students and help schools engage with communities to develop the STEM talent and workforce, which then impacts a community's economic development."
"It's very easy to monitor and check student progress. I can go in and, with a couple of clicks, see any participant and where they are in the process."
"I mainly use the storage folders that allow students to upload their work in an organized way. By providing a large storage capacity, the system allows students to upload videos and images. I can also rate students and give them feedback with comments or stickers."
"Gamification is another feature that I've recently really gotten into and I have found that my students really enjoy getting points and badges. That reinforcement is critical... my students get that instant gratification. They get specific scores when they do specific tasks within CYPHER Learning and it lets them know. It's a really big motivator for my students."
"CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there."
"The customization is very good because it allows us to completely brand the product so that it is our brand."
"Initially, I was very excited about the automations. But when we started using the actual courses, I found that the ability to sync content and settings from parent courses to child courses is what I value the most. But both the automations and syncing are at the top of the list."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"Its pricing is good, and its performance is good when it works."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"Content Author removes the need for a third-party solution for content creation."
"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"If the system had some graphing abilities and not just exporting of data to Excel sheets, that would be nice. I would like to be able to run a report on something and get graphs with insightful data. In an Excel sheet, I just have to reanalyze the data."
"One example is the email integration. When we send out an email to a customer that says, "Welcome, here's your enrollment and this is what you do," if it bounces back because that email address is not correct, CYPHER Learning won't tell you that your email bounced back."
"When they bring on new partners, like Udemy, we do find that there are quite a few bugs in the system. They brought them on more than a year ago and there are still a few bugs, just pulling things through to CYPHER Learning. Integration bugs are a bit of an issue."
"We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it."
"I would also like to see improvement to the mobile app, because our students are mobile-first. In our day-to-day interaction with students, if they can do everything on their mobile phones, that would be what they would appreciate the most."
"I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way."
"One thing that has been a problem is that CYPHER Learning doesn't save the students' work while they are doing it. For example, if you are on a Google Doc, and you close your Google Doc, then you come back, the work that you did has been saved. However, in CYPHER Learning, if for some reason the student clicks out of CYPHER Learning and goes back in, whatever they typed isn't saved. That is an area that they need to improve. A lot of my students may write an essay, but if they are two paragraphs in and their iPad crashes or something, when they go back, they are like, "All my work is gone." So, this would be an area that I would recommend for improvement in CYPHER Learning. It needs to auto save, and it doesn't auto save. That is definitely a weakness."
"There is a section where you can create games and tools. I don't know if it is because I didn't have the training, but I couldn't use the gamification tools. I would like them to create a link with a tutorial explaining how to do this from the platform."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"The solution lags in defined security parameters with only three predefined roles available."
"Lacks a variety of language options."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while Litmos is ranked 6th in Learning Management Systems (LMS) with 11 reviews. CYPHER Learning is rated 9.0, while Litmos is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of Litmos writes "Comes with many advanced functionalities, and makes the users interested in the training with its amazing UI/UX". CYPHER Learning is most compared with Moodle, TalentLMS, Canvas LMS, Google Classroom and Cornerstone Learning, whereas Litmos is most compared with SAP SuccessFactors Learning, Cornerstone Learning and ConvergePoint Employee Training Software. See our CYPHER Learning vs. Litmos report.
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