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CYPHER Learning vs Litmos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Virtual Training (6th), eLearning (7th)
 

Mindshare comparison

As of October 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 3.2%, down from 5.0% compared to the previous year. The mindshare of Litmos is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
CYPHER Learning3.2%
Litmos2.4%
Other94.4%
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
Campbell Wormald - PeerSpot reviewer
Easy to administer and use, integrates well, and helps with compliance management
Their reporting side of things could be better. The reporting dashboard or user interface reporting dashboard is not as intuitive as it potentially could be, but the problem with that is that every organization is going to want something slightly different. So, it's hard, but it is an area where it could improve. To do that, they would need to make some humongous improvements around being able to build your own dashboard within the system, which is pretty huge. One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the ability to use private external portals through which we can sell our courses, which is enormous. This feature is one of the primary reasons we stitched from our previous LMS, as it allows us to grow and create customization. We can customize the portals within CYPHER Learning for specific clients, and that's huge."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
"The most valuable feature is the ability for us to create personalized lessons. This is better suited to our students and learners than offering content or a subject that is already built into the system."
"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."
"With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes."
"One of the things that we are really excited about is being able to tie the state or national standards as competencies. Then, when students complete a course, they are awarded certain competencies or standards that we have aligned with the course. This shows schools evidence that students are meeting standards. Right now, we are not tying any of our courses with how schools are testing and assessing students. However, our company goals are to provide access to STEM for all students and help schools engage with communities to develop the STEM talent and workforce, which then impacts a community's economic development."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"Content Author removes the need for a third-party solution for content creation."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."
"It incorporates the majority of the elements."
 

Cons

"One of the things that I would like to see improvement on is detecting duplicate users by identifying them by their names and not only by their email addresses. Many people change their email addresses but we don't know that they have. This can result in unnecessary duplication of user accounts."
"What we've been asking them for recently is that, while we really appreciate the shopping cart, it doesn't have a recurring payment charge. A lot of our participants, instead of paying the full fee, spread it out over several months and that feature is not there yet."
"Most of the room for improvement is around my course design, the video content, and the structure of my courses so that they're more engaging and interactive. Whether the platform can help me deliver those outcomes, I'm not sure, but that will probably be my core focus over the next 12 months."
"If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting."
"The search function needs to be improved; it isn't currently working correctly and has no value to us at this point, but it should be of great value. To my knowledge, CYPHER Learning is presently working on this issue."
"The parents' training was not adequate. Parents say that it wasn't user-friendly for them."
"I would also like CYPHER Learning to constantly give training days for all the institutions that work with them. We recently had face-to-face training, but this could be done more frequently."
"There is a section where you can create games and tools. I don't know if it is because I didn't have the training, but I couldn't use the gamification tools. I would like them to create a link with a tutorial explaining how to do this from the platform."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"Lacks a variety of language options."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
 

Pricing and Cost Advice

"It has helped us save from 90% to 100% of our costs. The most valuable thing that we have earned in the last three years is time, e.g., my personal time versus my work time. There is more harmony."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
"Overall, the pricing of CYPHER Learning is okay. There are cheaper solutions that offer way fewer features and there are more expensive and more capable solutions, but they might be overkill for many companies that are not big enough. It's about balance. CYPHER Learning is in the middle; not very expensive, not very cheap."
"It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the price of CYPHER Learning is in the typical cost range."
"The price was fair for all the features we received."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"The solution is priced per user which can get expensive."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
19%
Comms Service Provider
9%
Educational Organization
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: September 2025.
870,697 professionals have used our research since 2012.