CYPHER Learning vs Litmos comparison

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CYPHER Learning

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Executive SummaryUpdated on Apr 20, 2025

Litmos and CYPHER Learning are top contenders in the e-learning domain, offering comprehensive training solutions. Data shows CYPHER Learning excels in user satisfaction due to its superior interface and features, while Litmos stands out for customer support. CYPHER's advanced functionalities provide a strong justification for its higher cost, making it a valuable investment despite Litmos' affordability.

Features: Litmos offers reliability and user-friendliness with a solid content library and extensive integration capabilities. CYPHER Learning stands out for its mobile compatibility, AI-driven analytics, personalized learning experiences, and gamification, making it a more innovative and broad-ranging option for users.

Room for Improvement: Litmos could enhance its feature robustness, offer better AI integration, and improve its content customization options. CYPHER Learning might focus on reducing its complexity, enhancing onboarding processes, and expanding integration with third-party tools for seamless user experiences.

Ease of Deployment and Customer Service: CYPHER Learning supports smooth implementation with detailed resources and responsive customer service, which enhances user satisfaction over time. Litmos offers a more straightforward onboarding process advantageous for organizations with tight schedules.

Pricing and ROI: Litmos provides competitive pricing appealing to budget-conscious businesses. CYPHER Learning, while pricier, delivers substantial ROI through extensive capabilities and customization, justifying the investment with its added value.

To learn more, read our detailed CYPHER Learning vs. Litmos Report (Updated: June 2025).

CYPHER Learning vs. Litmos

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Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CYPHER Learning

Ranking in Learning Management Systems (LMS)

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Litmos

Ranking in Learning Management Systems (LMS)

8th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Virtual Training (6th), eLearning (5th)

Mindshare comparison

As of June 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 3.9%, down from 5.5% compared to the previous year. The mindshare of Litmos is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Learning Management Systems (LMS)

Featured Reviews

Roland Lorenzo M Ruben

Philosophy Professor at De La Salle University - Dasmariñas

Offers flexible learning and saves printing costs; it has been excellent for us

There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

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Campbell Wormald

Business Owner at TheCWStudios

Easy to administer and use, integrates well, and helps with compliance management

Their reporting side of things could be better. The reporting dashboard or user interface reporting dashboard is not as intuitive as it potentially could be, but the problem with that is that every organization is going to want something slightly different. So, it's hard, but it is an area where it could improve. To do that, they would need to make some humongous improvements around being able to build your own dashboard within the system, which is pretty huge. One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CYPHER Learning has very much improved our onboarding processes and learning curve."

"There are several valuable features. One is the competency mapping. This helps us, as faculty members and developers of learning materials, track and monitor which competencies our students have acquired, based on the outcomes that we wanted them to have at the end of a particular module or term."

"I have found the gamification to be useful, along with the automation features. The automation is particularly beneficial as it allows us to send certifications and messages automatically when purchases occur or when they get online."

"The customization is very good because it allows us to completely brand the product so that it is our brand."

"The in-depth reporting feature of CYPHER Learning enables us to better understand the training needs of our customers and monitor the performance of our training services."

"The reports are also something that's very helpful from an administrative perspective."

"I really like the fact that it's cloud-based. That means you don't have to look for updates. They happen automatically, which is great. It's also an easy, plug-and-play type of application. It is quite user-friendly and modern."

"It is a platform that has everything. It is very powerful and intuitive. And because it is so user-friendly, it allows anyone without any knowledge of LMS platforms to make a course, publish it, and monitor it."

More CYPHER Learning pros

"Content Author removes the need for a third-party solution for content creation."

"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."

"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."

"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."

"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."

"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."

"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."

"Its pricing is good, and its performance is good when it works."

More Litmos pros

Cons

"One thing I find annoying is that the system is quite limited when it comes to roles. I was used to our old system where I could create custom roles to cater to specific users and that's not available in CYPHER Learning."

"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."

"I would also like to see improvement to the mobile app, because our students are mobile-first. In our day-to-day interaction with students, if they can do everything on their mobile phones, that would be what they would appreciate the most."

"The mobile app has quite a lot of bugs and it has many fewer integration options."

"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."

"CYPHER Learning should definitely offer live video conferencing integration."

"I do wish that there could be some formatting option so that I don't have to do some manual work in terms of translating the data into, for example, a PowerPoint presentation."

"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."

More CYPHER Learning cons

"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."

"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."

"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."

"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."

"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."

"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."

"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."

"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."

More Litmos cons

Pricing and Cost Advice

"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."

"During the negotiation for our five-year contract, CYPHER Learning did an excellent job of being fair and upfront with us. We have to budget for the future and know what the solution will cost us over the next five years. That's fantastic, and the company was very accommodating and worked well with us."

"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."

"It's affordable, but they have doubled the pricing at random times. That's a problem. They have to change that for forecasting purposes."

"We have compared pricing with different vendors and found that CYPHER Learning was the most reasonable."

"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."

"The price was fair for all the features we received."

"NEO's price is good."

More CYPHER Learning pricing and cost advice

"I do not have any idea about the licensing, but I know that it is quite expensive."

"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."

"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."

"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."

"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."

"It is priced per user license."

"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."

"The solution is priced per user which can get expensive."

More Litmos pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

18%

Computer Software Company

13%

Comms Service Provider

Government

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NEO LMS?

Creating courses for our resources is one of the best features of CYPHER Learning.

What is your experience regarding pricing and costs for NEO LMS?

I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.

What needs improvement with NEO LMS?

The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...

Is SAP Litmos expensive for eLearning?

I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...

Is it better to use your own courses or SAP Litmos’ native ones?

Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...

How does SAP Litmos make eLearning more effective?

I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...

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Product Reports

CYPHER Learning

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Also Known As

MATRIX LMS, NEO LMS

SAP Litmos, CallidusCloud Litmos

Overview

CYPHER Learning provides an AI-powered platform designed for efficient, personalized learning. It supports an ever-evolving educational and professional landscape with intuitive, comprehensive tools.

CYPHER Learning offers a unified learning experience, simplifying course creation and improving learner engagement through automation, gamification, and adaptive learning. Its intuitive design enhances communication and multimedia integration, making it suitable for trainers, educators, and HR professionals. Advanced analytics and customization options bolster its capabilities, positioning it as a leading choice for competency-based education and training.

What features define CYPHER Learning?

Gamification: Encourages engagement through game-like elements.
Adaptive Learning: Tailors content to individual learner needs.
Competency-Based Learning: Focuses on skill development and mastery.
Automation: Streamlines content delivery and administrative tasks.
Customizable Course Materials: Allows tailored content and pathways.

Why consider CYPHER Learning?

Enhanced Engagement: Keeps learners motivated with captivating experiences.
Improved Productivity: Increases efficiency for trainers and administrators.
Comprehensive Analytics: Provides insights into learner performance and engagement.
Seamless Integration: Integrates with external platforms for a unified experience.

CYPHER Learning finds applications in industries like health, insurance, and retail management, supporting technical training, onboarding, and professional development. Organizations leverage its customizable features for both self-paced and cohort-based learning, enriching their educational initiatives across sectors.

CYPHER LEARNING

Litmos is a cloud-based learning management system (LMS) that offers a comprehensive solution for training and development needs. Its user-friendly interface and robust features enable organizations to deliver engaging and effective learning experiences to their employees, partners, and customers. The platform allows for easy creation and management of courses, assessments, and certifications, with the ability to track learner progress and performance. SA Litmos also provides various content options, including video-based learning, virtual classrooms, and gamification, to enhance learner engagement. Additionally, it offers robust reporting and analytics capabilities, allowing organizations to gain insights into learner behavior and training effectiveness. With its mobile app and responsive design, Litmos ensures learners can access training materials anytime, anywhere, and on any device. Litmos is a comprehensive and flexible LMS that empowers organizations to deliver impactful training and drive continuous learning and development.

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC

CYPHER Learning vs. Litmos