ManageEngine Patch Manager Plus vs NinjaOne comparison

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Executive SummaryUpdated on Sep 16, 2024

ManageEngine Patch Manager Plus and NinjaOne are two prominent patch management solutions. NinjaOne seems to have the upper hand due to its intuitive design and efficiency, despite higher pricing.

Features: ManageEngine Patch Manager Plus offers automated patch deployment, detailed analytics, and comprehensive reporting capabilities. NinjaOne boasts streamlined patch automation, ease of navigation, and a user-friendly interface suitable for complex environments.

Room for Improvement: ManageEngine Patch Manager Plus could enhance speed, integration capabilities, and handling of large-scale deployments. NinjaOne users seek improved patch accuracy, more detailed error reporting, and better feedback mechanisms.

Ease of Deployment and Customer Service: ManageEngine Patch Manager Plus has moderate deployment complexity with inconsistent customer service. NinjaOne is favored for its straightforward deployment process and responsive support team.

Pricing and ROI: ManageEngine Patch Manager Plus is generally cost-effective, providing good ROI for smaller operations. NinjaOne has higher upfront costs, but users find the efficiency and advanced features offer better long-term ROI.

To learn more, read our detailed ManageEngine Patch Manager Plus vs. NinjaOne Report (Updated: December 2025).

ManageEngine Patch Manager Plus vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.4

ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.

Sentiment score

6.0

NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.

Compared to other products, ManageEngine provides good return on investment within five years.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.

Courtney Mcclellan

IT Support at Team Trinet

Customer Service

Sentiment score

4.6

ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.

Sentiment score

7.3

NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.

Customer service and support are excellent, with a perfect score of ten out of ten.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The technical support from ManageEngine Patch Manager Plus is helpful.

Waleed Omar

Information Security Specialist at Arab Open University

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Cloud Consultant at i-Community AG

The customer support at NinjaOne is excellent, rated ten out of ten.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Customer support from NinjaOne is excellent.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Scalability Issues

Sentiment score

4.1

ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.

Sentiment score

8.1

NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.

Scalability requires downtime for performance adjustments.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

I would rate the scalability of NinjaOne as ten out of ten.

Roy Levy

CEO AND CTO at DeserveIT

We easily install the agent on new servers and can create scripts to automate agent installation.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

The scalability of NinjaOne is good; we can add more as we grow.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

Stability Issues

Sentiment score

6.8

ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.

Sentiment score

8.0

Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.

The solution is very stable.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

I would rate the stability a ten out of ten.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

In the two years I have used it, I have never experienced any downtime or reliability issues.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

Room For Improvement

ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.

Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.

When the patch testing works well, there is no need for patch management rollbacks.

Michael Asa

System Administrator at SKN Caribecafe Ltda

Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

Security and reporting, including business intelligence tools, are adequate.

For more quotes and insights, download the NinjaOne report

Cloud Consultant at i-Community AG

NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Setup Cost

ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.

NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.

There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

JoseJunior3

Advisor at a tech services company with 11-50 employees

ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The pricing for NinjaOne is appropriate for small companies.

Cloud Consultant at i-Community AG

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

Courtney Mcclellan

IT Support at Team Trinet

Valuable Features

ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.

NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.

The software covers platform security and application security, ensuring everything is updated at the endpoint level.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The vulnerability scanning highlights outdated PCs and users breaching policies.

Michael Asa

System Administrator at SKN Caribecafe Ltda

It is valued for its role in addressing the vulnerabilities discovered by Insight VM.

JoseJunior3

Advisor at a tech services company with 11-50 employees

The software's automation tools have solved critical deployment problems for small businesses.

Cloud Consultant at i-Community AG

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Every month, every quarter, I see new features, and it is always evolving.

Roy Levy

CEO AND CTO at DeserveIT

Categories and Ranking

ManageEngine Patch Manager ...

Ranking in Patch Management

8th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Patch Management

7th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 4.8%, down from 8.3% compared to the previous year. The mindshare of NinjaOne is 7.7%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
NinjaOne	7.7%
ManageEngine Patch Manager Plus	4.8%
Other	87.5%

Patch Management

Featured Reviews

Supports security compliance through automated patching and seamless customer service

Technology Lead at GMG

The solution supports patching not only Microsoft products but also non-Microsoft products, which is beneficial for me. It also helps in updating custom applications I use from a point-of-sale perspective. The software covers platform security and application security, ensuring everything is updated at the endpoint level. Automated patch deployment is used for all Active Directory servers. I have automated testing for patches by Microsoft and verify the status via email notifications. After a week, the automation process is applied to all activated servers to ensure upgrades and patches are implemented.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Top Industries

By visitors reading reviews

Computer Software Company

10%

University

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	4
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about ManageEngine Patch Manager Plus?

The fetch repository is a good feature.

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?

The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

What needs improvement with ManageEngine Patch Manager Plus?

While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user...

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

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Product Reports

ManageEngine Patch Manager Plus

Download ManageEngine Patch Manager Plus product report

Download NinjaOne product report

Overview

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

ManageEngine

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander

Status Pros, Mitchell and Company

ManageEngine Patch Manager Plus vs. NinjaOne