ManageEngine Patch Manager Plus vs NinjaOne comparison

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Executive SummaryUpdated on Sep 16, 2024

ManageEngine Patch Manager Plus and NinjaOne are two prominent patch management solutions. NinjaOne seems to have the upper hand due to its intuitive design and efficiency, despite higher pricing.

Features: ManageEngine Patch Manager Plus offers automated patch deployment, detailed analytics, and comprehensive reporting capabilities. NinjaOne boasts streamlined patch automation, ease of navigation, and a user-friendly interface suitable for complex environments.

Room for Improvement: ManageEngine Patch Manager Plus could enhance speed, integration capabilities, and handling of large-scale deployments. NinjaOne users seek improved patch accuracy, more detailed error reporting, and better feedback mechanisms.

Ease of Deployment and Customer Service: ManageEngine Patch Manager Plus has moderate deployment complexity with inconsistent customer service. NinjaOne is favored for its straightforward deployment process and responsive support team.

Pricing and ROI: ManageEngine Patch Manager Plus is generally cost-effective, providing good ROI for smaller operations. NinjaOne has higher upfront costs, but users find the efficiency and advanced features offer better long-term ROI.

To learn more, read our detailed ManageEngine Patch Manager Plus vs. NinjaOne Report (Updated: July 2025).

ManageEngine Patch Manager Plus vs. NinjaOne

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.4

ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.

Sentiment score

7.7

NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.

Compared to other products, ManageEngine provides good return on investment within five years.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Customer Service

Sentiment score

4.6

ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.

Sentiment score

7.8

NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.

Customer service and support are excellent, with a perfect score of ten out of ten.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The technical support from ManageEngine Patch Manager Plus is helpful.

Waleed Omar

Information Security Specialist at Arab Open University

The customer support at NinjaOne is excellent, rated ten out of ten.

Owner at AvalisNT AG

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Cloud Consultant at i-Community AG

I rate customer service and support for NinjaOne at seven out of ten due to slow response times.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Scalability Issues

Sentiment score

4.1

ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.

Sentiment score

7.9

NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.

Scalability requires downtime for performance adjustments.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

I would rate the scalability of NinjaOne as ten out of ten.

CEO AND CTO at DeserveIT

The design suggests it is scalable.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Stability Issues

Sentiment score

6.8

ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.

Sentiment score

7.9

NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.

The solution is very stable.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

I would rate the stability a ten out of ten.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Room For Improvement

ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.

Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

When the patch testing works well, there is no need for patch management rollbacks.

Michael Asa

System Administrator at SKN Caribecafe Ltda

Security and reporting, including business intelligence tools, are adequate.

Cloud Consultant at i-Community AG

The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.

Owner at AvalisNT AG

The network monitoring needs to be improved.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Setup Cost

ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.

There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

JoseJunior3

Advisor at a tech services company with 11-50 employees

ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The pricing for NinjaOne is appropriate for small companies.

Cloud Consultant at i-Community AG

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Owner at AvalisNT AG

The price or licensing of NinjaOne is a little bit high.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Valuable Features

ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.

The software covers platform security and application security, ensuring everything is updated at the endpoint level.

For more quotes and insights, download the ManageEngine Patch Manager Plus report

Technology Lead at GMG

The vulnerability scanning highlights outdated PCs and users breaching policies.

Michael Asa

System Administrator at SKN Caribecafe Ltda

It is valued for its role in addressing the vulnerabilities discovered by Insight VM.

JoseJunior3

Advisor at a tech services company with 11-50 employees

Every month, every quarter, I see new features, and it is always evolving.

CEO AND CTO at DeserveIT

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

Owner at AvalisNT AG

The software's automation tools have solved critical deployment problems for small businesses.

For more quotes and insights, download the NinjaOne report

Cloud Consultant at i-Community AG

Categories and Ranking

ManageEngine Patch Manager ...

Ranking in Patch Management

5th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Patch Management

9th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 6.8%, down from 8.4% compared to the previous year. The mindshare of NinjaOne is 9.6%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Integration capabilities streamline management but automation and GUI need improvements

While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user to manage it. We have not started using remote patching; it's only on-premises. The GUI needs improvement, which would make it better for users. With the integration with the SIEM solution, there are some glitches, and if we need to integrate with multiple vulnerability management systems, it does not provide such support. We need to opt for one vulnerability engine, for example, either Rapid7 integration or CrowdStrike integration.

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Enhances remote access and integration with third-party tools

Owner at AvalisNT AG

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine Patch Manager Plus?

The fetch repository is a good feature.

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?

The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.

What needs improvement with ManageEngine Patch Manager Plus?

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

ManageEngine Patch Manager Plus

August 2025

Download ManageEngine Patch Manager Plus product report

Download NinjaOne product report

August 2025

Overview

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

ManageEngine

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander

Status Pros, Mitchell and Company