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However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
I would recommend a rating of ten out of ten for support.
More support is needed, especially on weekends.
I would give nine points out of ten for ManageEngine OpManager's technical support.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
It is so straightforward that I have never had to use the support.
Scalability is needed more in automation and AI functionalities.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
Zabbix is very scalable and lightweight.
Zabbix has high scalability.
I would rate its scalability ten out of ten.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
It's not too high, nor too low, but it's reasonable.
It is literally free.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Managing platforms and network device virtualization on one platform is beneficial.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
| Product | Market Share (%) |
|---|---|
| Zabbix | 11.7% |
| PRTG Network Monitor | 4.2% |
| ManageEngine OpManager | 1.5% |
| Other | 82.6% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 18 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 23 |
| Large Enterprise | 34 |
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
