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ManageEngine Site24x7 vs PRTG Network Monitor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
59th
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
39th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (24th)
PRTG Network Monitor
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.6%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 2.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
PRTG Network Monitor2.4%
ManageEngine Site24x70.6%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
MC
Senior consultant at Cambridge Institute of Technology
Has reduced troubleshooting time and improved issue detection through sensor alerts and team collaboration
PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
"The pricing of the solution is pretty good; we don't find it too unreasonable, and it offers good integration capabilities with an initial setup that was easy and rolled out smoothly."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"We did some research, found PRTG, and I spoke to another company that used it, they really loved it so we went ahead got the free license initially, did a trial, found it absolutely amazing, and then bought it."
"The solution has enabled our IT department to be more cost-effective; it cuts down on downtime, brings to our attention the operational problems that we have so we can focus our attention on those, and constantly ensures our systems are up and running in a solid position, effectively removing the costs attributed to downtime."
"The reliability of the solution means we are doing less work trying to figure out issues and optimize systems, as it is already supplying us with the information that we need."
"To others who are interested in using this solution, I would recommend it, it's a decent product."
"PRTG Network Monitor has positively impacted my organization as we are not seeing any critical issues or major impacts for our applications, our servers, and our networks nowadays."
 

Cons

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"When you email the support team, they take three to seven days to respond and resolve simple issues."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"I would like to see more updates available in this solution."
"The possibility to export the part of the sensor we made would be helpful."
"Although the reporting module is functional, I feel it is a bit clunky compared to the rest of the interface, and it would benefit from being polished for future use."
"If PRTG Network Monitor could reconsider the pricing structure to make it more accessible to everyone, it would become a more stable product in the market for the future."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions."
 

Pricing and Cost Advice

Information not available
"Sensors on free version can run out quick."
"The price of PRTG Network Monitor is reasonable."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"In my company now, we are using the free version."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
"When you have a lot of devices, PRTG Network Monitor can be costly."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
921,028 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
16%
University
9%
Financial Services Firm
9%
Comms Service Provider
11%
Financial Services Firm
10%
Outsourcing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise19
Large Enterprise50
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What needs improvement with PRTG Network Monitor?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about ManageEngine Site24x7 vs. PRTG Network Monitor and other solutions. Updated: October 2026.
921,028 professionals have used our research since 2012.