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ManageEngine IT360 vs ManageEngine OpManager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
84th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (70th)
ManageEngine OpManager
Ranking in Network Monitoring Software
18th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine OpManager1.5%
ManageEngine IT3600.5%
Other98.0%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
LA
Technical Solution Specialist at Crypto-gen
Has helped centrally manage users and assets while making operational tasks more efficient
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"Customer Service: Absolutely fantastic."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The monitoring capability is easy to use and it can be done without any training."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The solution is finely stable."
"The most valuable feature is the monitoring alerts, as the administrators are immediately notified and can do the required action immediately, and this is the feature we value and use the most."
"The setup was easy."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"Some of the useful features are NetFlow and analytics."
"We monitor customer networks with it and the performance is extremely good."
"The integration with the firewall monitoring, the security monitoring, is great."
 

Cons

"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The GUI could be improved."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We would like to have support for integration with ServiceDesk."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence, in particular, the machine learning feature should be integrated with the sensor flow."
"WMI and SNMP integration with the domain controller should be seamless"
"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The pricing of ManageEngine OpManager is high concerning the licensing cost, and many clients express a preference for a one-time payment option without renewals, as the ongoing costs affect their operations."
"The support for this solution needs to be improved significantly, to the point where we will no longer be using some of the available products because we cannot get the required support for them."
"Real user and UI monitoring are not practical."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
 

Pricing and Cost Advice

Information not available
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The solution is highly affordable"
"The initial cost is low and the add-ons are reasonable."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"ManageEngine OpManager is cheaper than SolarWinds."
"The product is not worth the money."
"The price for ManageEngine OpManager is average."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
18%
Manufacturing Company
7%
Computer Software Company
7%
Outsourcing Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.