ManageEngine IT360 vs ManageEngine OpManager comparison

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

"The dashboard is unique and user-friendly."

"The tool is useful for SNMP monitoring."

"The application monitoring is the solution's most valuable feature."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."

"Device monitoring is a good tool of this solution."

"The product provides intensive reports."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The product could use more intelligence, automation and general availability of product information."

"ManageEngine OpManager can improve by having better updates for critical issues."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."

"ManageEngine OpManager could improve by having a better cloud presence."

"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."

"The integration with various OEM products could be simplified."

"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."

"We get a lot of false alerts."

"The initial cost is low and the add-ons are reasonable."

"The solution's pricing is very low compared to other products."

"The solution is highly affordable"

"The solution's licensing costs are yearly and based on the number of applications."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."