ManageEngine IT360 vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #93, while NETSCOUT is ranked #31 with an average rating of 8.7. ManageEngine holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 1.1% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 94% of NETSCOUT users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

1,302 Views
677 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

4,281 Views
3,168 Comparison Views

94% willing to recommend

ManageEngine IT360

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine IT360 compete in network and application performance monitoring. ManageEngine IT360 holds an advantage for its comprehensive features despite nGeniusONE's favorable pricing and support.

Features: NETSCOUT nGeniusONE offers advanced analytics, real-time performance monitoring, and emphasizes deep packet analysis. ManageEngine IT360 provides network, server, and application monitoring in a single platform, with a comprehensive IT management suite and broad function scope.

Room for Improvement: NETSCOUT nGeniusONE could enhance user interface accessibility, streamline deployment processes, and integrate broader IT management features. ManageEngine IT360 might improve scalability options, expand analytics features, and offer more specialized diagnostics tools.

Ease of Deployment and Customer Service: ManageEngine IT360 is noted for straightforward deployment and efficient customer service, offering an easy setup with extensive support. NETSCOUT nGeniusONE requires intricate deployment but has robust support services.

Pricing and ROI: NETSCOUT nGeniusONE involves higher setup costs but offers significant ROI with specialized performance diagnostics. ManageEngine IT360 is recognized for competitive pricing, efficient ROI, and comprehensive functionality, suggesting better value for extensive IT management capabilities.

To learn more, read our detailed ManageEngine IT360 vs. NETSCOUT nGeniusONE Report (Updated: March 2026).

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

March 2026

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Helped 885,444 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in Network Monitoring Software

93rd

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (29th), IT Infrastructure Monitoring (69th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NETSCOUT nGeniusONE	1.1%
ManageEngine IT360	0.4%
Other	98.5%

Network Monitoring Software

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring capability is easy to use and it can be done without any training."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"Customer Service: Absolutely fantastic."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The technical support is good."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

"It has helped with the operations teams, who have been able to collect information and troubleshoot with the application."

"When it's implemented properly, and the training is there to use the interface and have it work in your company, and people understand it, it can be very effective."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"We have seen ROI, saved a lot of time in triaging, found root cause identities on packet captures, and been able to feed that information back to vendors so they can fix problems with solid evidence, resulting in a measurable decrease in mean time to know (MTTK)."

"We have seen a measurable decrease in mean time to know and mean time to repair, and our overall troubleshooting time, in most cases, is down to a day, as opposed to multiple days."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

More NETSCOUT nGeniusONE pros

Cons

"The product could use more intelligence, automation and general availability of product information."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"We would like to have support for integration with ServiceDesk."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The GUI could be improved."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"There's a little too much investigation that the user has to do at this point."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The product is too expensive compared to other products."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"We have a premium customized contract for the solution."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"It is very expensive, but it's well worth the money."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

31%

Computer Software Company

13%

Comms Service Provider

Healthcare Company

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

Questions from the Community

Ask a question

Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

March 2026

Download ManageEngine IT360 product report

Buyer's Guide

NETSCOUT nGeniusONE

March 2026

Download NETSCOUT nGeniusONE product report

Also Known As

IT360

NETSCOUT nGenius, nGeniusONE

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Cerner Corporation

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

March 2026

Free Report: ManageEngine IT360 vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine IT360 vs. NETSCOUT nGeniusONE and other solutions. Updated: March 2026.

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