ManageEngine IT360 vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #108, while NETSCOUT is ranked #31 with an average rating of 8.5. ManageEngine holds a 0.1% mindshare in NMS, compared to NETSCOUT’s 1.5% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

426 Views
175 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,433 Views
2,369 Comparison Views

93% willing to recommend

ManageEngine IT360

NETSCOUT nGeniusONE

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine IT360 compete in network and application performance monitoring. ManageEngine IT360 holds an advantage for its comprehensive features despite nGeniusONE's favorable pricing and support.

Features: NETSCOUT nGeniusONE offers advanced analytics, real-time performance monitoring, and emphasizes deep packet analysis. ManageEngine IT360 provides network, server, and application monitoring in a single platform, with a comprehensive IT management suite and broad function scope.

Room for Improvement: NETSCOUT nGeniusONE could enhance user interface accessibility, streamline deployment processes, and integrate broader IT management features. ManageEngine IT360 might improve scalability options, expand analytics features, and offer more specialized diagnostics tools.

Ease of Deployment and Customer Service: ManageEngine IT360 is noted for straightforward deployment and efficient customer service, offering an easy setup with extensive support. NETSCOUT nGeniusONE requires intricate deployment but has robust support services.

Pricing and ROI: NETSCOUT nGeniusONE involves higher setup costs but offers significant ROI with specialized performance diagnostics. ManageEngine IT360 is recognized for competitive pricing, efficient ROI, and comprehensive functionality, suggesting better value for extensive IT management capabilities.

To learn more, read our detailed ManageEngine IT360 vs. NETSCOUT nGeniusONE Report (Updated: July 2025).

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

July 2025

Download the complete report

Helped 862,499 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in Network Monitoring Software

108th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (39th), IT Infrastructure Monitoring (77th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Read full review

Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to identify and collect information from all of the nodes on the network."

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"We build application dashboards and performance indexes for locations."

"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."

"It is a scalable solution."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."

"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."

More NETSCOUT nGeniusONE pros

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"here is a big issue with the special way they use InfiniStream to store data."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The product is too expensive compared to other products."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The scalability becomes very expensive quickly."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"It is very expensive, but it's well worth the money."

More NETSCOUT nGeniusONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

862,499 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

Ixia Network Packet Brokers vs ManageEngine IT360

Compared 100% of the time

More ManageEngine IT360 Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 11% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 10% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

July 2025

Download ManageEngine IT360 product report

Buyer's Guide

NETSCOUT nGeniusONE

July 2025

Download NETSCOUT nGeniusONE product report

Also Known As

IT360

NETSCOUT nGenius, nGeniusONE

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Cerner Corporation

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

July 2025

Free Report: ManageEngine IT360 vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine IT360 vs. NETSCOUT nGeniusONE and other solutions. Updated: July 2025.

DOWNLOAD NOW

862,499 professionals have used our research since 2012.

See our ManageEngine IT360 vs. NETSCOUT nGeniusONE report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.