ManageEngine IT360 vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #98, while NETSCOUT is ranked #29 with an average rating of 8.7. ManageEngine holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 1.2% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 94% of NETSCOUT users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

921 Views
479 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

ManageEngine IT360

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine IT360 compete in network and application performance monitoring. ManageEngine IT360 holds an advantage for its comprehensive features despite nGeniusONE's favorable pricing and support.

Features: NETSCOUT nGeniusONE offers advanced analytics, real-time performance monitoring, and emphasizes deep packet analysis. ManageEngine IT360 provides network, server, and application monitoring in a single platform, with a comprehensive IT management suite and broad function scope.

Room for Improvement: NETSCOUT nGeniusONE could enhance user interface accessibility, streamline deployment processes, and integrate broader IT management features. ManageEngine IT360 might improve scalability options, expand analytics features, and offer more specialized diagnostics tools.

Ease of Deployment and Customer Service: ManageEngine IT360 is noted for straightforward deployment and efficient customer service, offering an easy setup with extensive support. NETSCOUT nGeniusONE requires intricate deployment but has robust support services.

Pricing and ROI: NETSCOUT nGeniusONE involves higher setup costs but offers significant ROI with specialized performance diagnostics. ManageEngine IT360 is recognized for competitive pricing, efficient ROI, and comprehensive functionality, suggesting better value for extensive IT management capabilities.

To learn more, read our detailed ManageEngine IT360 vs. NETSCOUT nGeniusONE Report (Updated: December 2025).

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in Network Monitoring Software

98th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (28th), IT Infrastructure Monitoring (73rd)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
ManageEngine IT360	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The technical support is good."

"It is easy to identify and collect information from all of the nodes on the network."

"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."

"Deep packet inspection is probably the strongest feature."

"It has versatility to correlate different traffic types and performance management statistics."

"It is a scalable solution."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"It is a scalable product."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."

More NETSCOUT nGeniusONE pros

Cons

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The product could use more intelligence, automation and general availability of product information."

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."

"Initial setup was complex."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The biggest problem we have with this product is the expense."

"The product is too expensive compared to other products."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The license becomes cost prohibitive very quickly."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

Questions from the Community

Ask a question

Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

January 2026

Download ManageEngine IT360 product report

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Also Known As

IT360

NETSCOUT nGenius, nGeniusONE

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Cerner Corporation

Buyer's Guide

ManageEngine IT360 vs. NETSCOUT nGeniusONE

December 2025

Free Report: ManageEngine IT360 vs. NETSCOUT nGeniusONE

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